Sotel Amsterdam Central Station

Hotels
7.6 (1387 reviews)
Martelaarsgracht 18 , Amsterdam , nl
+31 20 247 2800

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Issues with cleanliness
Compact room size
Noise disturbances

Categories

Cleanliness
6.8
Mentioned issues with hair in the bed and combined complaints about cleanliness across various reviews.
Service
8.26
The staff were consistently described as friendly and accommodating.
Location
8.8
Highly praised for its proximity to Central Station and tourist spots.
Room Quality
6.76
Rooms described as compact with mentions of lack of space or furniture.
Amenities
7.79
Amenities such as coffee at reception and cleanliness of rooms noted positively.
Value for Money
7.25
General sentiment of being a good deal for the location, but some issues may detract from value.
Food and Beverage
7.8
Positive mentions of coffee availability and a Nespresso machine.
Overall Experience
7.36
Based on the combination of all factors considered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:40

Property Description

Convenient Location
Sotel Amsterdam Central Station is just a stone's throw away from Anne Frank House and Amsterdam Central Station, offering easy access to the city's key attractions.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with private bathrooms, free WiFi, and city views. The hotel also provides a 24-hour front desk and tour desk for your convenience.

Near Major Landmarks
Explore nearby landmarks such as Royal Palace Amsterdam, Rembrandt House, and Dam Square during your stay at Sotel Amsterdam Central Station.

For a memorable stay in Amsterdam, book your accommodation at Sotel Amsterdam Central Station today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 7.50 per hour.

Location

Guest Reviews

7.6
Based on 1387 reviews
Cleanliness: 6.8
Service: 8.26
Location: 8.8
Room Quality: 6.76
Amenities: 7.79
Value for Money: 7.25
Food and Beverage: 7.8
Overall Experience: 7.36
S
SULTAN • couple • sa
1
Pros:

الموقع فقط

Cons:

باب دورة المياة لا يقفل مفارش السرير غير مرتبة

2026-07-24 • via Nuitee
L
laetitia • solo_traveller • fr
10
Pros:

L’emplacement en hyper centre, juste à côté de la gare. Et le rapport qualité/prix

Cons:

Les travaux dans la rue juste en bas qui ont commencé à 7h du matin

2026-07-24 • via Nuitee
M
Mahdi • solo_traveller • sa
6
تجربة ليست سيئة
Pros:

الموقع

Cons:

المساحة صغيرة جدا

2026-07-23 • via Nuitee
J
Janka • couple • hu
10
2026-07-22 • via Nuitee
S
SoGiamp • solo_traveller • fr
10
Top top
Pros:

Emplacement parfait à 5minutes de la gare centrale. Personnel très accueillant et souriant. Même si la chambre aurait pu être très petite, grâce à son agencement elle était parfaite pour 3 nuits avec sac à dos ou petite valise. Salle de douche parfaitement agencée. Chambre nettoyée chaque jour, merci aux femmes de menage qui pensaient à remettre le café à chaque fois.

2026-07-21 • via Nuitee
B
Bastien • couple • ch
9
Pros:

L'emplacement et le fait qu'on ai une chambre sous le toit

Cons:

Sa salle de bain a l'italienne peut pratique

2026-07-16 • via Nuitee
I
Isabel • couple • gb
10
2026-07-14 • via Nuitee
G
Gislaine • extended_group • br
9
Excelnte localização!! Recomendo
Pros:

Localização e atendimento da recepção

Cons:

Tamanho e logística interna do banheiro

2026-07-14 • via Nuitee
R
Razya • solo_traveller • my
10
Pros:

Amazing hotel with excellent hospitality. Superb & perfect location. I never regret to stay here. Feel so blessed.

Cons:

Only the toilet door, can't close properly...It have some defect....otherwise everything else is so perfect.

2026-07-13 • via Nuitee
T
Thorsten • couple • de
6
Pros:

Sehr gute Lage

Cons:

Dreck unterm Bett, Glastüre zum Bad

2026-07-13 • via Nuitee
M
Mark • couple • us
8
2026-07-11 • via Nuitee
S
Siobhan • couple • gb
9
2026-07-11 • via Nuitee
R
Rzyska • couple • pl
8
2026-07-09 • via Nuitee
P
Pawel • solo_traveller • pl
5
2026-07-09 • via Nuitee
S
shauna • couple • gb
10
2026-07-07 • via Nuitee
E
Eda • couple • de
8
Sehr zufrieden mit dem Aufenthalt. Gerne wieder!
Pros:

Das Personal war sehr freundlich und zuvorkommend. Das Zimmer war sauber und mit ausreichender Ausstattung und die Lage war super!

Cons:

Die Zimmer waren etwas hellhörig.

2026-07-06 • via Nuitee
M
Machitidze • couple • ge
10
2026-07-05 • via Nuitee
C
Chloe • couple • fr
8
Cool
Pros:

L’accueil très chaleureux

2026-07-05 • via Nuitee
J
Justine Scott • solo_traveller • nz
8
Fantastic Spot!
Pros:

We were lucky to be in Room 401 which had a great view out to centraal and the canal boats. A fantastic location for walking everywhere!

Cons:

The bathroom was a wet room, so just meant once we showered at night we put towels on floor to soak water up.

2026-07-02 • via Nuitee
Дмитрий • couple • de
2
Pros:

Air conditioning + staff

Cons:

Terrible conditions, highly dissatisfied!
I stayed at this hotel in Amsterdam and left utterly disappointed. For the price charged, I expected at least a baseline level of comfort and hygiene, but the reality turned out to be an absolute nightmare.
Dirty Bedding: This is completely unacceptable. The bed sheets were visibly dirty, covered in various mysterious stains and marks. Getting into a bed like that felt deeply unsettling and unhygienic.
Bathroom Disaster: The sink is incredibly shallow and practically unusable—it is impossible to wash your face without splashing water absolutely everywhere. The shower is a massive headache on its own. After taking a shower, the entire bathroom floods entirely, turning the room into a puddle. It becomes impossible to use the toilet afterward because the floor is completely wet.
Suffocating Atmosphere: The windows cannot be opened for fresh air. The room feels terribly stuffy inside. Despite the presence of an air conditioner, it does not solve the issue at all—it merely circulates the same stale air around. To top it off, there is no basic air freshener provided.
This property falls severely short of basic sanitary and hospitality standards. I strongly advise looking for accommodation elsewhere if you do not want your trip to be ruined!

2026-06-30 • via Nuitee