Four Points Flex by Sheraton Kyoto Oike

Hotels
Marriott
9 (132 reviews)
661 Ogiya-cho, Sakaimachi-dori, Oshikoji-sagaru, Kyoto, Kyoto, 604-0824 , Kyoto , JP

Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Computer station
Newspapers in lobby (surcharge)

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Weird smell in lobby
Restaurant not functional

Categories

Cleanliness
8.66
Some reviews noted issues like a weird smell in the lobby.
Service
10
Incredibly helpful staff praised in multiple reviews.
Location
9.63
Walkable distance to many places and very central.
Room Quality
8.67
Small size rooms and some initial AC problems reported.
Amenities
8.62
Laundry facilities available but restaurant issues noted.
Value for Money
9.15
Generally favorable sentiment but specifics not mentioned.
Food and Beverage
8.11
No breakfast due to restaurant renovations and mixed reviews on food options.
Overall Experience
9.16
Overall stay was good despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:52

Property Description

Experience the perfect blend of convenience and comfort at Four Points Flex by Sheraton Kyoto Oike.

Modern Amenities: Each of our 317 spacious guestrooms features flat-screen televisions, complimentary wireless internet access, and private bathrooms with deep soaking bathtubs, providing you with a relaxing retreat after a day of exploring.

Delicious Start to Your Day: Enjoy a full breakfast daily from 7:00 AM to 10:30 AM, ensuring you fuel up before embarking on your Kyoto adventures.

Prime Location: Nestled in Downtown Kyoto, our hotel is just minutes away from iconic sites like Kawaramachi Street, Nishiki Market, and Pontocho Alley, making it an ideal base for both leisure and exploration.

Book your unforgettable stay with us today and discover the best of Kyoto!

Important information:

  • One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 132 reviews
Cleanliness: 8.66
Service: 10
Location: 9.63
Room Quality: 8.67
Amenities: 8.62
Value for Money: 9.15
Food and Beverage: 8.11
Overall Experience: 9.16
A
Alessia couple it
7
2026-06-26 via Nuitee
K
KATSUMI solo_traveller jp
6
寝るだけなんで十分でした
Pros:

駅から近い

Cons:

ユニットバスでも カラーのおかげで
狭くは感じなかった。
シャワーカーテンの匂いが気になったかな。
若干風呂場の水捌けが悪かった感じ
この季節はしょうがないけど

2026-06-22 via Nuitee
N
Nobuyuki solo_traveller jp
10
期待通りでした。
Pros:

場所と価格

Cons:

特にありません。

2026-06-21 via Nuitee
Y
Yvette extended_group nl
7
2026-06-21 via Nuitee
S
Shinichi solo_traveller jp
7
2026-06-21 via Nuitee
S
STEFANIA couple it
6
Pros:

Posizione ma per il prezzo pagato mi sarei aspettata qualcosa in più

2026-06-21 via Nuitee
M
Marcel solo_traveller br
8
Boa
Pros:

A água do hotel tem muito cloro...tinha dias que o café cheirava a cloro, no café da manhã. De certo faziam com a água da torneira! Se ao menos soubesse como o cloro faz mal pro organismo em geral. Mas é um hotel bom!

Cons:

Café com água com mto cloro

2026-06-20 via Nuitee
F
Fuat extended_group tr
10
Pros:

Çalışanların ilgisi, otelin iç dizaynı, odalardan genel memnun kaldık

Cons:

Konumu daha merkezi olabilirdi ama yine idare eder güzel

2026-06-20 via Nuitee
K
Kumar solo_traveller my
7
2026-06-18 via Nuitee
S
Sarah solo_traveller de
10
Sauberes Hotel in guter Lage
Pros:

Gute Lage. Ein westliches Hotel, japanische Toiletten sucht man hier vergebens ;) Saubere Zimmer. Ich würde dieses Hotel nochmal buchen.

2026-06-18 via Nuitee
A
Arabinda extended_group au
7
Good to stay
Cons:

Staffs were very helpful and professionals. Breakfast was fine.

2026-06-17 via Nuitee
M
Murat solo_traveller tr
7
Pros:

Herhangi bir sorun yaşamadım.

Cons:

Özellikle rahatsız oldupum bir konu yok

2026-06-16 via Nuitee
S
Shingo solo_traveller jp
8
各所へ移動もしやすく満足しています。また利用させてもらいたいです。
Pros:

バイキングでの朝食が美味しかったです。

Cons:

ユニットバスの洗面台がもう少し大きいとよかった。部屋の引き出しに手鏡サイズの卓上の鏡があるとありがたい。

2026-06-10 via Nuitee
K
KENJI solo_traveller jp
9
2026-06-10 via Nuitee
C
Cheng solo_traveller jp
9
2026-06-09 via Nuitee
T
theo solo_traveller jp
8
2026-06-09 via Nuitee
N
Norman couple de
9
2026-06-09 via Nuitee
M
Machiko solo_traveller jp
8
料金に対して上々の設備と場所。
Pros:

シャワーだけではなくバスタブが付いていて、料金にお得感あり。ホテルはロビーにゆとりがあるのがいい。

Cons:

料金を考慮すると十分だと思う。

2026-06-08 via Nuitee
F
Fatma couple tr
5
2026-06-07 via Nuitee
M
Mio Kuan couple hk
8
Pros:

Great location and 24-hour front desk.

2026-06-06 via Nuitee