Four Points Flex by Sheraton Kyoto Oike

Hotels
•
Marriott
9 (132 reviews)
661 Ogiya-cho, Sakaimachi-dori, Oshikoji-sagaru, Kyoto, Kyoto, 604-0824 , Kyoto , JP
81-75-2568221

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Computer station
Newspapers in lobby (surcharge)

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Weird smell in lobby
Restaurant not functional

Categories

Cleanliness
8.66
Some reviews noted issues like a weird smell in the lobby.
Service
10
Incredibly helpful staff praised in multiple reviews.
Location
9.63
Walkable distance to many places and very central.
Room Quality
8.67
Small size rooms and some initial AC problems reported.
Amenities
8.62
Laundry facilities available but restaurant issues noted.
Value for Money
9.15
Generally favorable sentiment but specifics not mentioned.
Food and Beverage
8.11
No breakfast due to restaurant renovations and mixed reviews on food options.
Overall Experience
9.16
Overall stay was good despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:52

Property Description

Experience the perfect blend of convenience and comfort at Four Points Flex by Sheraton Kyoto Oike.

Modern Amenities: Each of our 317 spacious guestrooms features flat-screen televisions, complimentary wireless internet access, and private bathrooms with deep soaking bathtubs, providing you with a relaxing retreat after a day of exploring.

Delicious Start to Your Day: Enjoy a full breakfast daily from 7:00 AM to 10:30 AM, ensuring you fuel up before embarking on your Kyoto adventures.

Prime Location: Nestled in Downtown Kyoto, our hotel is just minutes away from iconic sites like Kawaramachi Street, Nishiki Market, and Pontocho Alley, making it an ideal base for both leisure and exploration.

Book your unforgettable stay with us today and discover the best of Kyoto!

Important information:

  • One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 132 reviews
Cleanliness: 8.66
Service: 10
Location: 9.63
Room Quality: 8.67
Amenities: 8.62
Value for Money: 9.15
Food and Beverage: 8.11
Overall Experience: 9.16
A
Alexander Yingshan • solo_traveller • ca
10
2026-05-30 • via Nuitee
M
maki • solo_traveller • jp
8
2026-05-30 • via Nuitee
I
Iulia • extended_group • ch
8
2026-05-30 • via Nuitee
T
TAŞ • couple • tr
10
2026-05-30 • via Nuitee
P
Peter • solo_traveller • us
8
2026-05-30 • via Nuitee
S
sinan • couple • tr
9
Nice stay
Pros:

Good location, clean, friendly staff

Cons:

Rooma can be larger

2026-05-29 • via Nuitee
S
Simone • solo_traveller • it
10
Perfetto
Pros:

Alloggio perfetto.
Posizione centrale e ottima.
20’ a piedi e si è nella zona pontocho e quella viva per la notte. Il giorno anche si è vicino alla metro per girare Kyoto in tranquillità. Altra cosa stra utile la fermata del bus a 50metri. Usata tantissime volte al posto della metro. Consiglio vivamente

2026-05-29 • via Nuitee
X
Xin Yi • couple • sg
8
2026-05-28 • via Nuitee
G
gperezh • solo_traveller • gb
8
Pros:

The location was excellent. The staff were extremely friendly. The breakfast was good. The rooms were small, but larger than other hotels for the same price.

2026-05-28 • via Nuitee
Öykü • couple • de
8
2026-05-27 • via Nuitee
Y
Yiğitcan • couple • tr
6
Pros:

Its a decent option, i do not know other hotels around Kyoto and i am aiming for low budget performance hotels while traveling. So i felt like this is kind a much for the price was experience was okay nothing special.

Cons:

Rooms are even smaller than any known chain hotels in Japan. It was a huge shock. In terms of m2 it is looking decent but there ls a huge hallway so it is not usable, you can walk back and forth inside the room if you like :)

2026-05-27 • via Nuitee
R
Rebecca • extended_group • us
9
2026-05-26 • via Nuitee
I
Indira • couple • kg
10
2026-05-26 • via Nuitee
N
Nieves • couple • es
9
2026-05-25 • via Nuitee
G
Gamze • couple • tr
7
Cons:

During the reservation process on Booking, the displayed price was stated as “tax included,” and in most cases the amount shown is exactly what is charged at the hotel. However, this hotel added extra taxes on top of the already tax-included price. If these additional charges were not clearly stated in the reservation details, the extra charge appears to be incorrect. I kindly request that this matter be reviewed.

2026-05-24 • via Nuitee
ちかこ • solo_traveller • jp
8
快適でした。
Pros:

朝食ビュッフェは、食べ物も飲み物も種類が多く、どれも美味しくて、想像以上に良かった。部屋は、ビジネスホテルとして基本的なものは揃っていて良いと思った。バスタブが広めでシャワーを浴びていてもカーテンが肌に付かないのが良かった。

Cons:

ロケーションはできればもう少し駅近が良かった（夜、曲がり角で迷った）が、それは仕方ないと思う。アメニティはロビーでピックアップするタイプだが、髪ゴムが無かったりして、少し物足りなかった。冷蔵庫が最初から冷えていてミネラルウォーターが1本入れてあると嬉しかった。

2026-05-24 • via Nuitee
G
Gaurav • solo_traveller • ca
10
2026-05-24 • via Nuitee
M
MUSTAFA Nejat • couple • tr
5
Pros:

Konum iyi. Kahvaltı zayıf. Personel ilgisiz. Temiz değil.

Cons:

Odalar çok küçük.

2026-05-23 • via Nuitee
T
Tone Lovisa • couple • no
8
2026-05-23 • via Nuitee
M
Miriam • couple • es
9
Muy recomendable
Pros:

La habitación muy amplia, por encima de la media de Japón. El desayuno era variado y completo. Proporcionaban artículos de aseo, pijama y zapatillas. Había secador y nevera en la habitación, así como múltiples enchufes. Caminando a 5 minutos de la parada de metro y varios konvinis. Zona segura y tranquila por la noche. Disponen de café y agua gratis.
Llegamos antes del check in y nos guardaron el equipaje de manera gratuita.

2026-05-23 • via Nuitee