Aloft by Marriott St Louis Central West End

Hotels
•
Aloft
8.3 (554 reviews)
4245 Duncan Avenue , Saint Louis , US
+1 314-639-0050

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Modern amenities
Cons:
High parking fees
Cleanliness issues

Categories

Cleanliness
7.76
Several reviews noted issues with cleanliness, such as light staining on bedding.
Service
9.23
The staff was consistently described as friendly and helpful across multiple reviews.
Location
8.77
Location was frequently praised, especially for being near hospitals and nightlife.
Room Quality
8.22
Generally modern and fun rooms, though some had issues with privacy and layout.
Amenities
8.75
Amenities like the pool and fitness center received positive feedback, although some were dissatisfied with their availability.
Value for Money
7.71
Several reviews cited high costs for services and parking, leading to perceived poor value.
Food and Beverage
7.26
The breakfast and in-store prices were criticized, impacting overall satisfaction.
Overall Experience
8.73
Despite some drawbacks, many enjoyed their stay and noted the hotel contributed positively to their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:11

Property Description

Modern Accommodation with Convenient Location
Aloft St. Louis Cortex, located just 7.6 km from St. Louis Gateway Arch, offers a 3-star experience in Saint Louis. With amenities like a shared lounge, terrace, and bar, this hotel provides the perfect blend of comfort and convenience.

Entertainment and Recreation
Guests can enjoy free WiFi throughout the hotel and unwind by playing billiards on-site. Whether you're exploring the nearby Fox Theatre or taking a stroll in Forest Park, there's something for everyone to enjoy near the property.

24-Hour Service and Relaxing Atmosphere
The accommodation boasts a 24-hour front desk and an ATM for guests' convenience. With a seating area in each room, Aloft St. Louis Cortex ensures a relaxing stay for all visitors.

Experience the best of Saint Louis at Aloft St. Louis Cortex - Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STL

Location

Guest Reviews

8.3
Based on 554 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.73
W
William • couple • us
10
Great Getaway in STL!
Pros:

Great location!

2026-09-19 • via Nuitee
C
Christina • couple • us
10
Pros:

Very nice

2026-09-16 • via Nuitee
D
Diana • couple • us
10
Our stay at Aloft was an excellent experience & the staff amazing
Pros:

We really enjoyed all the extra amenities Aloft had to offer. The pool, gym, bar, games, lots of seating areas in the lobby, balcony & courtyard, the perfect place to unwind after a long drive. The staff were all extremely helpful & friendly.

Cons:

Parking is extra, but you can park in the lot next door or choose valet parking

2026-09-14 • via Nuitee
D
Daejahnae • couple • us
4
2026-09-12 • via Nuitee
M
Martina • extended_group • us
6
Although a short stay I would say it was okay
Pros:

Smelled and looked really clean staff was friendly

Cons:

Tv didn’t work called to let someone know but no one came to fix issue

2026-09-11 • via Nuitee
J
JulieAnna • solo_traveller • us
6
2026-09-09 • via Nuitee
林 • solo_traveller • tw
8
2026-09-08 • via Nuitee
K
Katie • couple • us
8
2026-09-08 • via Nuitee
Q
Qamar • solo_traveller • sa
9
Cons:

When I first arrived at the hotel, I was asked by an employee to pay a $75 deposit. I was told that this amount would be refunded after I checked out. The next morning, I was also charged for breakfast without being asked or informed that breakfast was already included with my stay. Since it was my first time in the United States and I had just arrived, I was overwhelmed and unfortunately did not realize this at the time.

I later informed the hotel about both charges. A manager contacted me and told me that he had submitted a refund request for both the $75 deposit and the breakfast charge. He asked me to allow some time for the refunds to appear depending on my bank. That conversation took place on August 11.

It is now September 7, almost four weeks later, and I have not received a single dollar back. No one from the hotel has followed up with me or contacted me to make sure the issue was resolved.

This is extremely disappointing and frustrating. As someone who had just arrived in the United States for the first time, I relied on the information given to me by the hotel staff. I am a student and every dollar matters to me. I should not have to keep chasing the hotel for money that I was already told would be refunded.

I simply want the money I am owed returned to me and this issue resolved as soon as possible.

2026-09-07 • via Nuitee
H
Helen • solo_traveller • us
7
Cons:

No garbage bin by coffee station, poor lighting, and broken shelf by bed

2026-09-06 • via Nuitee
C
Curtis • solo_traveller • us
10
2026-09-05 • via Nuitee
W
Wilson • extended_group • us
9
2026-09-03 • via Nuitee
B
Brittany • couple • us
10
2026-09-02 • via Nuitee
M
Miranda • solo_traveller • us
10
2026-08-29 • via Nuitee
T
Thomas • couple • us
10
Cons:

The place was gorgeous but they wouldn’t let me pay with my Chime card……. Very disappointing because it’s no different than any other banking debit card.

2026-08-28 • via Nuitee
A
Alicia • family_with_children • es
9
Un buen alojamiento
Pros:

Las zonas comunes son muy divertidas si vas en familia hay zona de juegos y esta muy bien.

Cons:

Esta en una zona buena de congresos y oficinas, con metro cercano pero no estás cerca del centro y el shuttle que tienen solo te acerca a una distancia máxima. Por la noche el metro nos daba algo de miedo.

2026-08-27 • via Nuitee
M
Marlowe • solo_traveller • us
8
Pros:

I liked everything.

Cons:

I didn't like the pillows on the bed, need new ones and I didn't like the breakfast options, other that that everything was great!

2026-08-24 • via Nuitee
L
Linyu • couple • us
3
No microwave, No free parking, No free breakfast and the floor was sticky but the staff was nice friendly
2026-08-24 • via Nuitee
A
as 💞 • solo_traveller • it
7
Pros:

Camera molto spaziosa ma asettica. Buon servizio di valet.

Cons:

La colazione non era quella a buffet e molto restrittiva.

2026-08-23 • via Nuitee
T
Taylor • couple • us
10
2026-08-20 • via Nuitee