Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG

Hotels
Holiday Inn Express
9.4 (1036 reviews)
6125 Andrews Loop SW , Edmonton , ca

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Cons:
Service
Cleanliness

Categories

Cleanliness
8.4
Several reviews mentioned issues with cleanliness and stale odors in rooms.
Service
9.4
Mixed sentiments; some found staff friendly, others noted poor service response.
Location
9.9
Multiple reviews praised the convenient location close to shopping and restaurants.
Room Quality
8.9
Rooms were generally considered comfortable, but issues with HVAC and noise were mentioned.
Amenities
9.9
Guests appreciated the pool and breakfast options.
Value for Money
9.9
Positive feedback on pricing relative to location and amenities.
Food and Beverage
8.9
Breakfast was positively noted, though some reviews found it could improve.
Overall Experience
9.9
Overall good experiences reported despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:58

Property Description

Convenient Location in Edmonton
Located just 12 km from Fort Edmonton Park, Holiday Inn Express & Suites - Edmonton SW – Windermere, an IHG Hotel, offers a range of amenities for a comfortable stay.

Relaxing Facilities
Guests can unwind in the indoor swimming pool and rejuvenate at the spa centre during their stay at the hotel.

Family-Friendly Accommodation
With spacious family rooms available, this 3-star hotel is ideal for both leisure and business travelers looking for a cozy and convenient stay.

Book your stay at Holiday Inn Express & Suites - Edmonton SW – Windermere for a relaxing and enjoyable experience in Edmonton.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.4
Based on 1036 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.9
Room Quality: 8.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 8.9
Overall Experience: 9.9
U
Ursula couple ca
7
Liked the area the hotel was located
Pros:

Clean,
Easy to get to
Breakfast was good

Cons:

Unfortunately the Tv didn’t work for an entire day( tough because my husband wanted to watch hockey playoffs)

2026-05-15 via Nuitee
K
Karen couple ca
6
Generally good
Pros:

It was clean

Cons:

The window blind did not lower enough to stop light coming in because it was too short and the air conditioner was in the way of the blind being lowered.. This meant that pillows had to be placed along the sill to try and reduce light coming in. Poor design

2026-05-14 via Nuitee
A
Andrew solo_traveller ca
10
2026-05-08 via Nuitee
R
Robert Wacholtz solo_traveller ca
10
Pros:

Clean and good breakfast.

Cons:

Wet carpet. No notice the floor was cleaned in the hallway.

2026-05-06 via Nuitee
P
Peter solo_traveller ca
10
2026-05-03 via Nuitee
A
Amanda solo_traveller ca
10
Pros:

The friendly staff and location

2026-05-01 via Nuitee
J
JIMENEZ family_with_children ca
9
2026-04-28 via Nuitee
A
April Joy couple ca
9
2026-04-28 via Nuitee
R
Robert solo_traveller ca
8
2026-04-28 via Nuitee
R
Robert solo_traveller ca
8
2026-04-28 via Nuitee
D
Dianne solo_traveller ca
10
2026-04-27 via Nuitee
J
Jared solo_traveller ca
7
Not my favourite place.
Pros:

Good breakfast as always with Holiday Inn. Friendly staff.

Cons:

For a newer building, its showing lots of wear and tear. My room could have used a full paint job and so could all the common areas. This hotel definitely caters to hockey teams first and foremost. Hard to avoid or escape them when they are there. Kids playing hallway hockey from early hours. I went to breakfast at 6:30 to avoid them but instead the entire team was there jamming things up…..

2026-04-25 via Nuitee
R
RITA solo_traveller ca
7
2026-04-20 via Nuitee
T
THERESA couple ca
4
Room was very dirty as something had been spilled on second bed and carpet was very dirty…I will look for another HIE…in
Pros:

Familiar place and good location…Have used this specific HIE numerous times

Cons:

Check in was a gong show. Needed 2 nights and would not honour B.Com rate, so had to book on-line and could not be assured the same room!Arrived at 0500 and asked for late check out of noon…Was called at 0900 to be told I could stay in the same room!

2026-04-19 via Nuitee
R
Rose family_with_children ca
10
2026-04-18 via Nuitee
C
Crystal extended_group ca
7
2026-04-13 via Nuitee
A
Andrea family_with_children ca
10
Fantastic Hotel. I always stay here as my doctor's office is block away.
Pros:

Staff was very friendly and checked me in quickly. Room was super clean. Lots of space. The king bed was super comfy!! I had a really good sleep.

2026-04-10 via Nuitee
M
Maiden solo_traveller ca
8
2026-04-08 via Nuitee
J
Janette family_with_children ca
9
2026-04-07 via Nuitee
H
Humzah solo_traveller ca
10
Great would come here again for my future visits to Edmonton.
Pros:

Really good at this price point, felt like i was in a 5 star hotel, really clean and well managed. Very good on privacy too.

2026-04-04 via Nuitee