Thompson Dallas, by Hyatt

Hotels
•
Thompson Hotels
8.8 (338 reviews)
205 North Akard Street , Dallas , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great food and beverage options
Cons:
Cleaning issues
Noise from street racing

Categories

Cleanliness
7.53
Reports of unclean areas and blood stains indicate cleaning issues.
Service
9.5
Staff were generally praised for their friendliness and helpfulness.
Location
9.04
Conveniently located near downtown and public transportation.
Room Quality
8.49
Rooms were spacious but had issues with noise and maintenance.
Amenities
9.02
Amenities available but some were reported as hard to locate.
Value for Money
8.48
Mixed opinions on whether the experience was worth the cost.
Food and Beverage
9.03
Food options received positive feedback, particularly at Little Daisy.
Overall Experience
9.3
Overall experience was mostly positive with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:50

Property Description

Luxurious Accommodations
Thompson Dallas, part of Hyatt in the heart of Dallas offers air-conditioned rooms with modern amenities like flat-screen TVs and free WiFi. The 5-star hotel ensures a comfortable stay with room service and a 24-hour front desk.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool or stay active at the on-site fitness centre. The hotel's terrace provides stunning city views, perfect for a relaxing evening.

Convenient Location
Located near popular attractions like the Dallas World Aquarium and the Sixth Floor Museum, Thompson Dallas is the ideal choice for travelers. With a restaurant, bar, and easy access to Dallas Love Field Airport, convenience is at your fingertips.

Book your stay at Thompson Dallas now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 60 per day.

Location

Guest Reviews

8.8
Based on 338 reviews
Cleanliness: 7.53
Service: 9.5
Location: 9.04
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 9.3
W
warwick • solo_traveller • au
10
Pros:

Amazing rooms and the staff are great

2026-05-19 • via Nuitee
P
Pascal • solo_traveller • fr
10
Pros:

Emplacement au top
On peut tout faire à pied
Luxe sobre et élégant
Modernité des équipements
Accueil parfait
Restaurant de très bon niveau au 49 ieme floor

Cons:

Tout était absolument parfait
Bravo pour cette qualité de prestation Downtown dans Dallas

2026-05-08 • via Nuitee
J
jill • couple • us
8
Nice place to stay and good location
Pros:

Nice staff, clean, comfortable beds. Pool had no umbrellas and was quite small for accepting day pass users. But was clean and friendly in pool area also.

Cons:

Lack of umbrella in pool area and maybe day pass users creating a vibe that was less classy than the hotel itself.

2026-04-29 • via Nuitee
R
Robert • couple • nz
5
2026-04-27 • via Nuitee
I
Isabella • family_with_children • ch
7
Für Dallas sehr teuer
Pros:

Lage

Cons:

Frühstück ist serviert: kein Buffet
Somit kann man nur bestellen, was auf der Karte ist…

Parking 70$ pro Nacht/ sehr teuer für die USA

2026-04-07 • via Nuitee
D
Donald • couple • us
10
2026-02-23 • via Nuitee
T
Tiffany • couple • us
10
The staff was very friendly and my room was exceptionally clean.
Pros:

I like how clean the property was.

Cons:

There wasn’t anything I didn’t like about the property.

2026-01-30 • via Nuitee
W
William • couple • us
9
Perfect view of the city. Onsite exquisite dining. Professional staff.
Pros:

Absolutely stunning property! Feels like you stepped into another realm of luxury.

Cons:

Obvious dusting and detail cleaning needed to be done.

2026-01-19 • via Nuitee
F
Fran • couple • au
5
2026-01-19 • via Nuitee
L
Linnet • extended_group • us
10
I can recommend this hotel to anyone who wants to travel to Dallas it really clean smart everything
Pros:

The breakfast was amazing and the pool alongside the bar that was really nice

Cons:

Nothing

2026-01-19 • via Nuitee
F
Ferdinando • couple • br
10
2026-01-13 • via Nuitee
M
MARY JOSEPHINE WANJIKU • family_with_children • ke
1
Pros:

The hotel featured a huge corner suite.

Cons:

We paid for bed and breakfast, but on the first day we were told the restaurant was full unless we waited for an hour and a half. When we called in-room dining, we were also told the wait would be an hour and a half, so we left without breakfast.

2026-01-06 • via Nuitee
S
shahid • solo_traveller • us
9
2026-01-05 • via Nuitee
M
Michel • family_with_children • be
7
Peu mieux faire pour un 5 étoiles
Pros:

Proche du centre

Cons:

Personnel peu accueillant
Chambre pas prête ( manque lit d’appoint)
Chambre assez abîmée et mal insonorisé
Parking à 65 dollars la nuit

2026-01-05 • via Nuitee
D
dipcianetg • NONE
10
Downtown View, great ambiance and great welcome cocktails!
Pros:

We had a great stay! We had dinner at Little Daisy and the food and drinks were great. The room had a great view to downtown dallas and the AT&T plaza was walking distance. Staff members were nice and attentive.

2026-01-03 • via Tripadvisor
M
Misty • couple • us
8
Not really my style of place. But nice for business folk.
Pros:

Clean. Huge room. Comfortable.

Cons:

Amenities were hard to locate and couldn’t really enjoy.

2026-01-02 • via Nuitee
N
N4103MNmarcusc • NONE
6
Not worth the price
Pros:

Thin walls, dimmer for the lamp was missing, and shower was just ok. Gave me a negative view of the Thompson hotels. They don’t seem to be worth the price

2025-12-30 • via Tripadvisor
L
lilifernats • NONE • Houston, Texas
4
A bad night at the Thompson
Pros:

Staff unwilling to turn on heating unit in the room until I called for the 5th time. Staff never mentioned the need for brunch reservations so we were unable to have breakfast at the hotel on Sunday. Only one cook in the kitchen on Monday so breakfast took 45 minutes to be served. Besides that the rest of the staff was amazing, the rooms are ample and comfortable, the pillows are great, shower works very well.

2025-12-23 • via Tripadvisor
C
Carlos • solo_traveller • mx
10
2025-12-22 • via Nuitee
R
rookie5 • Family
10
Girls trip
Pros:

The hotel is amazing-front desk was very helpful especially when the room next door was loud. Immediately handled it. We ate at the Little Daisy. Carlos was an excellent server and if recommends the Shakshuka? Order it - it was amazing!

2025-12-19 • via Tripadvisor