WoodSpring Suites Fort Mill

Hotels
WoodSpring
6.4 (580 reviews)
3471 Highway 21 , Fort Mill , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Good location
Affordable
Cons:
Cleanliness issues
Pest problems
Poor service

Categories

Cleanliness
4.73
Many reviews highlighted serious cleanliness issues, including dirty rooms and facilities.
Service
7.7
Some positive mentions about staff friendliness, though there were complaints regarding their handling of issues.
Location
9.24
Consistently praised for its convenient location near restaurants and attractions.
Room Quality
5.19
Numerous complaints about room quality, including infestations and worn furniture.
Amenities
5.72
Lack of breakfast options and general amenities were frequently mentioned as disappointing.
Value for Money
8.18
Some reviews indicated that the hotel was affordable despite its issues.
Food and Beverage
3.73
Critiques noted a lack of food options and poor breakfast quality.
Overall Experience
6.7
Mixed experiences, with many guests expressing dissatisfaction but a few finding positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:42

Property Description

Convenient Location
WoodSpring Suites Fort Mill is strategically situated within close proximity to popular attractions like Carowinds Amusement Park and Billy Graham Library, making it an ideal choice for travelers seeking convenience and accessibility.

Family-Friendly Accommodation
With a focus on providing comfort for families, the hotel features spacious family rooms that cater to the needs of both adults and children, ensuring a pleasant stay for guests of all ages.

Modern Amenities
Guests can enjoy modern amenities such as air conditioning, private bathrooms, and flat-screen TVs in all units, enhancing the overall experience and ensuring a comfortable and enjoyable stay at WoodSpring Suites Fort Mill.

Book your stay at WoodSpring Suites Fort Mill now and experience convenience, comfort, and modern amenities during your visit to Fort Mill.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.4
Based on 580 reviews
Cleanliness: 4.73
Service: 7.7
Location: 9.24
Room Quality: 5.19
Amenities: 5.72
Value for Money: 8.18
Food and Beverage: 3.73
Overall Experience: 6.7
M
Michael couple us
1
2026-07-23 via Nuitee
K
Kerry solo_traveller us
10
2026-07-21 via Nuitee
H
Heather family_with_children us
3
Not the right fit for Carowinds families.
Pros:

Close to Carowinds Amusement Park

Cons:

Elevator wasn’t working. No toilet paper in room. TV remote didn’t work even after new batteries, so no tv either. Many long term live in residents loitering outside the side and front doors. Two men smoking a joint in the landscape area back behind my vehicle. Mulch and landscape itself was dry, tired and old. Parking lot muddy… dry red clay all about it. Paper thin walls. Sounded like someone above me was moving furniture until after midnight. I could hear an adult for hours, but then later only the smaller pitter patter of what seemed a child up by themselves, seemingly pushing the chairs across the room. Then around 3:00 a.m., very loud foul mothed women beside me came in and were talking about orgasims and the like… they didnt pass out until about 5:00 a.m. it was as a very awful stay. Floors were filthy. Bathroom sink didn’t drain well, backed up. Had to clean the shower walls as something brownish was streaked on 2 sections of the shower walls. The tv and microwave had been wiped but were streaked all over. The kitchenette backsplash had grease all over… the top of the tv and shelf it was sitting on was all sticky with grease.. I felt it as I was trying to get the tv to work without a remote. The door knobs, handles and light switches were nasty, fingerprints all over them. Glazing coming off in the tub/shower and the toilet handle itself seems painted and was peeling. Our bed was not comfortable at all, but actually appeared to have new sheets and some pillows. That truly was the only reason we stated. Had the bed been gross, we’d left for sure. Surprisingly no signs of bugs. Overall, I wouldn’t advise families traveling to Carowinds to stay here at all. Not the right fit.

2026-07-20 via Nuitee
J
Jessica solo_traveller us
1
Not do it
Pros:

Close to Carowinds park

Cons:

The room was dirty the AC didn't work.. ask for a different room but they were full.

2026-07-20 via Nuitee
M
Mark family_with_children us
2
Would not recommend
Pros:

There was little to like- we got there late due to flight cancellation and only needed to stay overnight- but despite exterior the rest was subpar- no working elevator and rooms appeared dilapidated and made you wonder about cleanliness,toilet ran nonstop
In the early morning no one at desk and found access back to airport highly challenging
Sorry this was typed in the wrong section but seeing this request for a reply just made me start typing

Cons:

See above

2026-07-20 via Nuitee
J
Joshua solo_traveller us
4
2026-07-17 via Nuitee
D
Denys couple us
6
2026-07-17 via Nuitee
B
Bri solo_traveller us
9
2026-07-17 via Nuitee
A
Ashlyn extended_group us
1
2026-07-16 via Nuitee
C
Cozart solo_traveller us
1
Bad experience?
Pros:

Nothing.

Cons:

Didn't feel safe. Bad area. Commode overflowed. Didn't stay. Left and went somewhere else. People wondering around in halls.

2026-07-16 via Nuitee
K
Kimberly family_with_children us
8
Staff was friendly and efficient. Bed covers can be better , the blanket wasn’t really a blanket and the pillow was thin
Pros:

Close to the highway and Starbucks

Cons:

The blanket was thin and the pillow was thin also

2026-07-13 via Nuitee
D
Diana solo_traveller us
1
2026-07-10 via Nuitee
B
Brittney couple us
9
2026-07-06 via Nuitee
T
Tiffany couple us
1
It sucked
Pros:

The first gentle man from first night was cool then the next day I asked for towel the lady was like I need old towels I told her I haven’t showered yet still didn’t understand then finally got towel last day the general manager Veronica Adam’s was very rude. I would never recommend or go against bad service plus no housekeeper or no elevator it was out of service

Cons:

Nothing

2026-07-05 via Nuitee
A
Alexus solo_traveller us
3
2026-06-30 via Nuitee
K
Kenya extended_group us
1
Horrible
Pros:

It was nasty the toilet was nasty the sink didn’t drain nasty when water builds up . The sheets was overly used . It was a true nightmare . First time in hotel
In while but that really turned me off . Also when I called for pillow after pillowcases was stain they stated they had none they also stated they only clean room every 14 days . It just gave me nasty feeling I had use my own towels and go out to
But my own blanket hated it

Cons:

It was nasty

2026-06-29 via Nuitee
Z
Zack runyan solo_traveller us
6
2026-06-27 via Nuitee
I
Ian solo_traveller us
7
2026-06-15 via Nuitee
W
Wise family_with_children us
9
2026-06-13 via Nuitee
W
Wise family_with_children us
8
Good for short stay
Pros:

Short stay front desk nice

Cons:

Non smoking rooms smelled like smoke

2026-06-12 via Nuitee