Hotel Arbaso

Hotels
•
Independent
9.6 (143 reviews)
Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004 , San Sebastián , ES
+34 843 93 14 00

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Facilities

Proposal/romance packages available
Express check-out
Free bicycles on site
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from construction
Unfriendly restaurant staff
Issues with air conditioning

Categories

Cleanliness
9.16
General positive sentiment but mentioned issues with strong chemical taste of water and construction noise.
Service
10
Positive experiences noted with staff being friendly and helpful, but a lack of response from management regarding complaints.
Location
10
Excellent location, centrally located and walkable to attractions.
Room Quality
9.16
Rooms generally well-maintained though some comments indicate issues like noise and size.
Amenities
9.66
Mentioned minimal amenities, though a complimentary minibar was appreciated.
Value for Money
9.66
For the price, some guests felt amenities were minimal.
Food and Beverage
9.16
Restaurant service criticized; guests felt unwelcome when trying to use the restaurant after hours.
Overall Experience
10
Mixed experiences due to both highlights and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:23

Property Description

Experience the charm of San Sebastián at Hotel Arbaso, where modern luxury meets Basque brilliance.

Recreational Amenities: Elevate your stay with our exceptional recreational facilities, including a 24-hour fitness center and a soothing steam room that will leave you feeling rejuvenated.

Gastronomic Delight: Savor exquisite Basque cuisine at our fine-dining restaurant, Narru, complete with a cozy bar/lounge. Enjoy room service during limited hours or indulge in a delicious cooked-to-order breakfast daily.

Comfort & Connectivity: Unwind in one of our 50 elegantly designed rooms featuring premium bedding, minibars, and complimentary Wi-Fi. Each bathroom is stocked with luxurious toiletries to enhance your comfort.

Don’t miss out on this opportunity for an unforgettable getaway. Book your stay at Hotel Arbaso now!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9.6
Based on 143 reviews
Cleanliness: 9.16
Service: 10
Location: 10
Room Quality: 9.16
Amenities: 9.66
Value for Money: 9.66
Food and Beverage: 9.16
Overall Experience: 10
A
AUSHI • extended_group • gb
10
2026-07-25 • via Nuitee
M
Manuel • solo_traveller • ch
9
2026-07-25 • via Nuitee
A
AMELIE • family_with_children • fr
10
2026-07-24 • via Nuitee
M
Milagros • couple • ar
9
hotel boutique con la mejor ubicación y el personal es muy amable
Pros:

La ubicación es excelente el personal muy amable muy cómoda la habitación y el baño

Cons:

Todo hermoso sólo que la cama es muy pequeña para dos personas

2026-07-22 • via Nuitee
A
Adrienne • couple • us
10
2026-07-17 • via Nuitee
D
Darshana • solo_traveller • gb
10
An oasis of serenity in a great location.
Pros:

Gorgeous large room and bathroom with lovely facilities. Well located and quiet. Super helpful staff.

2026-07-17 • via Nuitee
A
Arnis • extended_group • lv
10
2026-07-07 • via Nuitee
L
Lara • extended_group • us
9
2026-07-06 • via Nuitee
A
Anne • couple • de
9
2026-07-06 • via Nuitee
P
Purogusto • couple • ch
10
Sensationelles Hotel mit Super Restaurant
Pros:

Ein wirklich schön eingerichtetes Hotel im Zentrum von San Sebastian. Das Auto parkt man im 100m entfernten Parkhaus. Da sich das Hotel in der Low Emission Zone (LEZ) der Stadt befindet, muss das Auto zuerst online registriert werden, um keine Busse zu erhalten.
Sehr schön eingerichtete Zimmer und grosszügiges, schönes Bad.
Das Restaurant Narru des Hotels ist top!
Auch das Frühstück wählt man individuell von der Karte und bezahlt auch nur das, was man gegessen hat. Für einmal keine hohen Pauschalen. Wir assen feine Avocado-Toasts und frischen Fruchtsalat mit Joghurt.
Auch das online Check-out hat super einfach geklappt, sodass man beim Auschecken nicht lange warten muss an Reception, super!

Cons:

Nichts, alles top

2026-07-04 • via Nuitee
A
Anton Paul • couple • nl
10
Top locatie
Pros:

Zeer vriendelijk personeel, mooie schone kamers en een goede service.

Cons:

Hygiëne

2026-07-02 • via Nuitee
J
jacqueline • couple • br
10
Muito agradável
2026-07-02 • via Nuitee
C
Constanze • couple • de
9
Empfehlenswert!!
Pros:

Sehr freundlich. Stylisches Ambiente. In der City

2026-06-29 • via Nuitee
A
Alberto • couple • br
9
2026-06-28 • via Nuitee
M
Marc • couple • us
10
Wonderful stay!
Pros:

Beautiful hotel, perfect location, restaurant on site, and exceptional service!

2026-06-26 • via Nuitee
A
Aimee • couple • us
10
2026-06-25 • via Nuitee
Z
Zephaniah • family_with_children • us
9
2026-06-23 • via Nuitee
I
iohamil • family_with_children • us
10
Very professional
Pros:

Cery San Sebastián

Cons:

Nothing

2026-06-23 • via Nuitee
C
Christopher • couple • us
10
Beautiful luxury hotel in the thick of San Sebastian with an outstanding restaurant
Pros:

Wonderfully luxurious hotel in the heart of the action in San Sebastian - walking distance to the beaches, old quarter, and other areas. Outstanding restaurant downstairs and a terrific bar program with inventive cocktails and solid classics alike. Staff was extremely helpful and accommodating. Room was beautiful and very comfortable.

2026-06-22 • via Nuitee
S
Suus • couple • nl
5
Heel matig
Pros:

De locatie was top, de kamer prima.

Cons:

Geen mooi uitzicht, sterker nog, je had uitzicht op de buiten hangende was van de overburen. Receptie medewerkers waren redelijk aardig maar de service van het restaurant was super slecht.

2026-06-21 • via Nuitee