Phoenix Hotel Liverpool

Hotels
8 (2191 reviews)
46/48 Foley street Kirkdale , Liverpool , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Heating
Family rooms
Luggage storage
Express check-in/check-out
Bar
Breakfast in the room
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Amenities lacking

Categories

Cleanliness
7.5
Some concerns about room cleanliness due to reported issues with maintenance and leaks.
Service
9
Staff were friendly and accommodating throughout the stay.
Location
8.5
Convenient location for visitors to Anfield and city center.
Room Quality
7.5
Mixed opinions on room quality; positive aspects overshadowed by maintenance issues.
Amenities
7
Lack of basic items like soap and toilet brush noted as issues.
Value for Money
8.5
Generally perceived as good value despite some shortcomings.
Food and Beverage
8
Not specifically mentioned but deemed acceptable.
Overall Experience
8
Guests had a mixed but overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:46

Property Description

Luxurious Accommodation
Experience comfort and style at Phoenix Hotel Liverpool, located just 1.6 km from Anfield Stadium. Our 4-star hotel offers modern non-smoking rooms with free WiFi, ensuring a relaxing stay for our guests.

Convenient Amenities
Enjoy the convenience of a bar on-site and luggage storage facilities, along with a helpful staff ready to assist with any arrangements you may need. Whether it's a shuttle service or local recommendations, we've got you covered.

Prime Location
Situated near major attractions such as Lime Street Train Station and Royal Court Theatre, exploring the vibrant city of Liverpool is a breeze. Plus, with Liverpool John Lennon Airport just 15 km away, your journey to Phoenix Hotel Liverpool is seamless.

Ready to experience the best of Liverpool? Book your stay at Phoenix Hotel Liverpool now.

Important information:

Acceptance of Terms and Conditions – Upon booking your room you will be deemed to have accepted these terms and conditions. A further copy will be provided on check in.

For purposes of identification verification – the card used to pay for your stay must be presented on check in. Photographic ID is also requested, acceptable forms of ID are:
- Passport
- Drivers license
- ID card

If you are unable to provide identification the Phenix Hotel Liverpool reserve the right to refuse access to the room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2191 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
A
Adam couple gb
10
Fantastic 1 night stay for an even at Anfield, friendly staff, clean room witn good facilities.
Pros:

The staff are fantastic and friendly. The location is Close to Anfield which was key to my visit. I also liked the facilities. The room was very nice and had everything you would need really.

Cons:

The car park is small and is a place where people walk through to get to where they’re going in the local area so lots of people passing your car on foot, bike and scooters. But the hotel can’t control that, or the size of the car park. They do the best with what they have and it’s more than good enough for a night stay so can’t fault them for it.

2026-07-02 via Nuitee
C
Christine couple gb
9
Fantastic stay, exceptional value
Pros:

Great wee hidden gem. Close to where we needed to be

Cons:

Nothing, all was perfect

2026-07-02 via Nuitee
M
mark family_with_children gb
10
Great staff & really helpful. Ideal for visiting a gig at Anfield
2026-07-02 via Nuitee
K
Karyn family_with_children gb
4
Close to Anfield there about it
Pros:

Close to Anfield

Cons:

Shabby outside, no hotel staff just a person working at the bar had to wait until finished serving to be checked in, no lift had to carry cases to top floor, boiling hot room, no air conditioning or fans provided in a heat wave. £100 deposit was excessive, room on top of a bar very noisey, mirror filthy, Lady on check out was very pleasant and helpful.

2026-07-02 via Nuitee
L
Lisa couple gb
5
2026-07-01 via Nuitee
M
Maja solo_traveller gb
6
Location good
Pros:

Really close to Anfield, 15 min walk. Rooms with no windows are in the basement so it’s a bit cooler down there during the heat. Staff were lovely

Cons:

Cobwebs and spiders everywhere. 6 spiders in the bathroom alone, cobwebs in door ways, ceiling and on the bedside lamps. Honestly the whole place looks like it needs a deep clean and renovation. The carpet is coming up but the door, there’s holes in the walls and ceiling that need plastering and the bathroom floors looks awfully dirty.

2026-07-01 via Nuitee
R
Raphael couple mt
8
2026-06-30 via Nuitee
A
Adamtking1234 solo_traveller gb
8
Pros:

Good value for money. The people running it couldn't of been any better very attentive and just really nice people.

Cons:

Not there fault but the room was way to.hot even with a fan but it was a heat wave and was 40 degrees so thats not the owners fault

2026-06-30 via Nuitee
G
Gaz solo_traveller gb
6
Pros:

Located perfect for our Anfield visit

Cons:

Unfortunately we visited on the hottest day this year and the room was stuffy and unbearable even with a small fan.

2026-06-30 via Nuitee
C
Chris couple gb
8
2026-06-29 via Nuitee
N
Nicola solo_traveller gb
5
Pros:

The room was clean, and nicely decorated, bed comfortable, nice shower. It was placed well for the ferry.

Cons:

Poorly managed, the 1 staff member had left to get ice for an event that evening, leaving a guest that couldnt get into their room , and us not able to book In, the PC wasn't working properly, the key card wouldn't work on our 1st room ( with at least 2 locks showing their workings/batteries! ) given another room on the top floor and was very hot (small window opening and fan wasn't much use) TV didn't work well.

2026-06-28 via Nuitee
K
Kimberly solo_traveller gb
10
Great!
Pros:

Ideal location for a gig at Anfield. Staff incredibly friendly, and room was really lovely.

Cons:

Nothing

2026-06-28 via Nuitee
S
Susie solo_traveller gb
8
What we needed
Pros:

Great location for attending Anfield.
Staff were lovely.
Room was a good size and bed was comfortable.

Cons:

Rooms need a little tlc, bathroom in room 12 needs fixing as its off the hinge and doesn't shut.
Really recommend taking a fan with you, especially in warmer conditions as there is no air con and rooms get seriously hot!

2026-06-27 via Nuitee
M
Mark couple gb
10
Amazing perfect room for our concert at Anfield
Pros:

Loverly room , excellent location

Cons:

Nothing

2026-06-26 via Nuitee
F
fabianapinta solo_traveller ar
9
Pros:

El personal y la ubicación que si bien no está en el centro está cerca y es un lugar tranquilo con parking

2026-06-23 via Nuitee
S
Shane solo_traveller gb
6
Pros:

Decent room. Staff great

Cons:

£150 deposit really isn't clear when booking and hasn't been refunded a week later. Room very hot in attic. Needs a fan

2026-06-23 via Nuitee
A
Auwkit solo_traveller gb
9
Pros:

Ideal for what we wanted

2026-06-23 via Nuitee
D
Damien couple fr
10
2026-06-21 via Nuitee
S
Shawn solo_traveller gb
10
2026-06-21 via Nuitee
J
Julie solo_traveller gb
10
Pros:

Great place to stay when visiting liverpool especially the football.
Staff always welcoming and helpful.
Comfortable large room.

Cons:

Nothing we didn't like

2026-06-21 via Nuitee