Hilton Mall Of Istanbul

Hotels
•
Hilton Hotels & Resorts
8.6 (1399 reviews)
Ziya Gokalp Mah Suleyman Demirel , Istanbul , tr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Outdated furniture
Poor breakfast quality

Categories

Cleanliness
7.85
The hotel needs to reconsider its 5-star rating. Room furniture is outdated and floors weren’t properly cleaned.
Service
9.35
Staff were very friendly, helpful, and provided excellent service, particularly Merve and Yunus.
Location
9.35
The location is amazing with access to Mall of Istanbul, very convenient.
Room Quality
8.35
Spacious rooms with great views, although furniture needs updating.
Amenities
8.35
Good amenities are available, but parking fees add inconvenience.
Value for Money
8.35
Prices are perceived as high for the quality offered, especially with outdated facilities.
Food and Beverage
7.85
Breakfast quality was lacking, although a few good experiences were noted.
Overall Experience
9.35
Overall comfortable stay with great service and location, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:39

Property Description

Luxurious Accommodation with Top-Notch Amenities

The Hilton Mall Of Istanbul offers a 5-star experience with a range of exceptional amenities. The hotel boasts air-conditioned rooms with free WiFi, a 24-hour front desk, and room service for guests' convenience.

Culinary Delights and Relaxation

Guests can enjoy delicious continental and buffet breakfast options at the all-day dining restaurant, Kuzine, which serves international and Turkish cuisine. After a day of exploring the city, unwind at the Lobby Bar with a refreshing drink while taking in the city views.

Wellness and Leisure Facilities

Indulge in relaxation at the Turkish bath and sauna, or take a dip in the in-house indoor pool. The hotel also features a fitness centre, a hairdresser's, and a business centre for all your needs.

Book your stay at Hilton Mall Of Istanbul for a truly unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 6 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1399 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 9.35
N
nehad • solo_traveller • jo
8
location
Pros:

good food

Cons:

all

2026-05-19 • via Nuitee
V
vuqar • solo_traveller • az
8
Pros:

чистый, аккуратный, рядом с тц

Cons:

ничего

2026-05-18 • via Nuitee
A
Ahmad • couple • sa
10
A fantastic and memorable stay with warm Turkish hospitality, smooth service, and exceptional care
Pros:

I had a fantastic experience during my stay at the Hilton in Istanbul. The check-in process was very smooth, and the staff were kind enough to offer us complimentary breakfast, which was a wonderful gesture.

Breakfast was excellent, and everyone was eager to help and make sure we had everything we needed. I would especially like to recognize our server, Busra, who was truly outstanding. She made us feel completely at home and gave us the warm feeling of being welcomed into a Turkish home, reflecting the well-known generosity and hospitality of the Turkish people.

Overall, it was a memorable stay, and I strongly recommend this hotel to anyone visiting Istanbul.

2026-05-17 • via Nuitee
S
Svetlana • solo_traveller • ru
10
2026-05-16 • via Nuitee
A
Adam • solo_traveller • cz
10
2026-05-16 • via Nuitee
E
Emad • solo_traveller • eg
10
2026-05-11 • via Nuitee
A
Aleksandr • extended_group • ru
10
2026-05-10 • via Nuitee
I
Ihab • couple • iq
9
2026-05-09 • via Nuitee
H
Hassan • couple • ca
5
No comment
Pros:

Location

Cons:

Bad service / No laundry service on Sunday and staff are unprofessional they way to serve guests … I had a laundry service incident and no one care ti attended to my request

2026-05-09 • via Nuitee
I
Iva • couple • cz
7
Jinak vcelku klidny a dobre vybaveny hotel
Pros:

Blizkost u mallu

Cons:

Že nebyl k dispozici bazen byť jsem se extra ptala na spa a na miste mi sdelili ze kazdy rok od 29/4-5/5 probiha udržba.Chtelo by to napsat k nabidce bazenu

2026-05-04 • via Nuitee
A
Alexander • couple • bg
10
2026-05-03 • via Nuitee
A
abdualaziz • couple • kw
8
2026-04-30 • via Nuitee
M
Mahmoud • family_with_children • gn
8
2026-04-16 • via Nuitee
F
festy • couple • it
7
2026-04-15 • via Nuitee
S
Salem • couple • sa
7
Pros:

فندق عادي والموظفون عاديين

Cons:

خدمات ضعيفه

2026-04-15 • via Nuitee
A
Alexander • couple • bg
10
2026-04-14 • via Nuitee
S
Saber • solo_traveller • tn
8
2026-04-10 • via Nuitee
K
Kirill • family_with_children • br
9
2026-04-10 • via Nuitee
Сания • extended_group • kz
8
Pros:

Завтраки хорошие

Cons:

Метель старая требует обновления

2026-04-09 • via Nuitee
S
Shukhratjon • couple • uz
10
2026-04-05 • via Nuitee