Holiday Inn Express & Suites - Roanoke – Civic Center

Hotels
•
Holiday Inn Express
9 (1197 reviews)
1303 Williamson Road , Roanoke , us
+1 540-900-2312

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Overall Experience
Cons:
Service Issues
Limited Breakfast Choices

Categories

Cleanliness
9.33
All mentioned reviews highlight cleanliness consistently, indicating a well-maintained property.
Service
8.8
Some reviews mention delays and issues with front desk service, slightly lowering the score.
Location
9.34
The convenience of the location to local attractions is noted positively in multiple reviews.
Room Quality
8.79
The rooms were described positively, but there were some mix-ups regarding accommodations.
Amenities
9.32
Positive mentions of available amenities like snacks and microwaveable food.
Value for Money
8.78
Value is perceived as good, but some complaints suggest room for improvement.
Food and Beverage
8.33
Mixed reviews on breakfast quality; some found it lacking variety.
Overall Experience
9.3
Overall sentiment is positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:11

Property Description

Convenient Location
Located in Roanoke, Holiday Inn Express & Suites - Roanoke – Civic Center is just steps away from the Civic Center and a short distance from popular attractions like the Science Museum of Western Virginia Hopkins Planetarium and Mill Mountain Zoo.

Modern Amenities
Enjoy a comfortable stay with amenities such as a fitness centre, indoor pool, and free WiFi throughout the property. The hotel also offers express check-in and check-out for your convenience.

Comfortable Rooms
Relax in air-conditioned rooms equipped with everything you need, including a coffee machine, microwave, and flat-screen TV. Each room features a private bathroom and cozy bedding for a restful night's sleep.

Book your stay at Holiday Inn Express & Suites - Roanoke – Civic Center for a memorable experience in Roanoke.

Important information:

Please note that the property does not accept reservations from local residents and within an approximate 60 mile radius.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1197 reviews
Cleanliness: 9.33
Service: 8.8
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
E
Earl • couple • us
10
It was one of the nicest hotel stays we had recently
Pros:

We really liked our stay at the Holiday Inn at Roanoke, VA. It was clean, had a good breakfast and a comfortable bed. The desk staff was very friendly and helpful too

2026-08-24 • via Nuitee
J
Jada • couple • us
1
2026-08-20 • via Nuitee
P
peter • solo_traveller • us
8
2026-08-15 • via Nuitee
W
Willa • family_with_children • us
10
2026-08-10 • via Nuitee
R
Robert • couple • us
8
I will not pay for a “suite” there again.
Pros:

Location, morning breakfast

Cons:

The suite I paid for was nothing more than a regular sized room with a pullout couch instead of a chair.

2026-08-08 • via Nuitee
K
Kayla • solo_traveller • us
5
2026-08-05 • via Nuitee
M
M2976SKdebbieb • Couples
10
Great stopover hotel. Excellent breakfast.
Pros:

Nice hotel. Easy check in. Comfortable beds and the shower was great. Breakfast is included and was very good with lots of choice. The eggs and omelette were great. Parking is also included. Easy place to stop over as close to the highway. You can walk to downtown but we drove.

2026-08-04 • via Tripadvisor
G
gail • couple • us
10
I’m going gvuv
Pros:

The Austin sa

Cons:

Asst.y?4((0;out Rr we

2026-08-04 • via Nuitee
M
Metin • couple • us
5
2026-08-03 • via Nuitee
P
Paula • couple • us
9
Came for one night and felt welcomed and the room was spacious and clean.
Pros:

Clean staff nice

2026-08-03 • via Nuitee
L
louisaq867 • Couples • Gaithersburg, Montgomery County, Maryland
10
Clean and comfortable
Pros:

Clean and comfortable, met all our needs. Fitness center was spacious and well equipped. Breakfast had some good healthy choices, and coffee available all day.

2026-07-31 • via Tripadvisor
R
robinbP630BP • Couples
10
Excellent stay!
Pros:

Excellent experience! The staff was so friendly, the hotel is very clean. Our room was tidy and quite nice for the rate we paid. The breakfast was perhaps the best hotel breakfast we’ve had in years.

2026-07-26 • via Tripadvisor
M
Myrian • family_with_children • us
9
Cons:

The rooms were not even in the same floor.

2026-07-24 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-07-23 • via Nuitee
L
Lorie • extended_group • us
10
Good
Pros:

Breakfast was good. Room was clean it was nice having the shampoo and conditioner in the room.

Cons:

Pool was nice but we stepped out to the patio and had no way back into the pool unless we walked all the way to the other door. The price jack up for a concert was crazy! One night was like 150 the next night $400!!!

2026-07-22 • via Nuitee
N
NLC • solo_traveller • us
10
Pros:

Seemed newly updated - clean - well maintained - wonderful staff.

Cons:

Nothing.

2026-07-21 • via Nuitee
T
Troy • solo_traveller • us
10
2026-07-19 • via Nuitee
B
beneT6718YV • Business
10
Excellent location
Pros:

Stayed here for 6 weeks for daughters internship, convenient location downtown, great value

2026-07-18 • via Tripadvisor
A
Anita • couple • us
10
Very nice and clean!
Pros:

Clean and friendly

Cons:

The bed was a little hard but everything else was great.

2026-07-18 • via Nuitee
A
ANTONIO • family_with_children • co
5
Pros:

Las instalaciones

Cons:

La persona que nos hizo el check in (Morgan) nos trató muy mal y nos hizo sentir terrible

2026-07-16 • via Nuitee