Crowne Plaza Utrecht - Central Station by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.6 (5819 reviews)
Catharijne Esplanade 13 , Utrecht , nl
+31302377100

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Centrally located
Cons:
Cleanliness issues in shower
Noise from outside
Confusing entrance

Categories

Cleanliness
8.11
Some mentions of cleanliness issues in the shower and public areas.
Service
9.08
Consistent praise for friendly and professional staff.
Location
9.12
Hotel is centrally located near major transport and attractions.
Room Quality
8.07
Rooms generally good but some reports of noise and size issues.
Amenities
8.6
Good amenities in public areas, though some choices in room amenities were lacking.
Value for Money
8.56
Generally positive feedback on value relative to location and service.
Food and Beverage
8.61
Breakfast praised for variety and quality.
Overall Experience
8.68
Overall positive experiences with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:05

Property Description

Luxurious Accommodation
Experience comfort and style at Crowne Plaza Utrecht - Central Station, where every guest room is equipped with modern amenities like air conditioning, flat-screen TV, and a coffee machine.

Convenient Location
Located within Shopping Mall Hoog Catharijne, our hotel offers easy access to popular attractions such as TivoliVredenburg and Conference Center Domstad.

Exceptional Services
Indulge in buffet or American breakfast options, utilize our business centre, and enjoy free WiFi throughout the property. Book your stay now at Crowne Plaza Utrecht - Central Station for a memorable experience.

Important information:

The entrance of Crowne Plaza Utrecht Central Station is located within the shopping mall "Hoog Catharijne" on the 1st floor.

Please note that the mall is closed between 00:00 and 06:00. During these hours, use the night entrance at Catharijne Esplanade 44, Utrecht, and ring the intercom for access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 44 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5819 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
M
Mathilde • solo_traveller • nl
8
2026-07-04 • via Nuitee
L
Lorenz • solo_traveller • it
10
2026-07-04 • via Nuitee
W
Wysocka • family_with_children • pl
9
2026-07-04 • via Nuitee
F
Familie • family_with_children • nl
9
Helemaal prima!
Pros:

De locatie/ligging en klantvriendelijkheid!

Cons:

De hoofdkussens vonden wij persoonlijk te dun, slap

2026-07-04 • via Nuitee
S
Snelleman • solo_traveller • nl
10
2026-07-03 • via Nuitee
T
Thomas • couple • ch
10
Tolle Unterkunft in einer lebendigen und fröhlichen Stadt
Pros:

Tolle Unterkunft in einem Einkaufszentrum. Meiner Frau habe ich damit jedenfalls eine Freude gemacht. Wer mit dem Auto kommt, empfehle von Interparking den P5 (kann man mit Rabatt verbuchen 07/26).

Cons:

-

2026-07-03 • via Nuitee
H
Hebert • couple • ca
9
2026-07-03 • via Nuitee
M
Maggie • couple • nl
10
Goed hotel op een perfecte locatie.
Pros:

De locatie.

Cons:

Geen klachten.

2026-07-01 • via Nuitee
B
Byron • couple • gb
9
Great
Pros:

Great location for us. Great experience

Cons:

Can’t think of anything

2026-07-01 • via Nuitee
H
Harald • solo_traveller • de
10
Pros:

Zentrale Lage

2026-07-01 • via Nuitee
T
The Great Mark • solo_traveller • fr
9
Pros:

Super bien placé proche de la gare et du centre ville
Chambre agréable avec toilettes et salle de bain séparée..top
Un petit déjeuner de qualité

Cons:

Ras

2026-06-30 • via Nuitee
J
Jeannette • solo_traveller • nl
9
My aircon heaven on a sweltering hot day... ;-)
Pros:

I suffocated from the heat in my apartment and relocated to 18C aircon in a great, silent, cleaan, comfy room. BLISS!!

Cons:

Nothing. Room even had a small fridge.

2026-06-30 • via Nuitee
J
Jane • solo_traveller • gb
9
Airconditioned comfort in one of the best locations in Utrecht
Pros:

Amazing location
Airconditioned (needed during 38 degree heatwave!)
Great views over Utrecht
Very comfortable rooms
Good breakfast buffet

Cons:

Literally the only thing I can thing is, I wish there were berries on the breakfast buffet.

2026-06-29 • via Nuitee
F
Fien • solo_traveller • nl
10
Pros:

Heel vriendelijk personeel, fijne schone kamers! Ligging was top.

2026-06-29 • via Nuitee
C
claudio • couple • it
9
Pros:

Come sempre ottima pulizia e personale accogliente

2026-06-29 • via Nuitee
S
Sharlon Marcelo • couple • nl
8
Voor herhaling vatbaar
Pros:

locatie was uitstekend, ruime kamer
grote badkamer en lekker douch
comfortabele stoelen.

Cons:

Het verblijf was prettig. Het enige minpunt was de airconditioning. Tijdens de warme dagen bleef de kamertemperatuur rond de 21,5–22 °C. We moesten vrijwel dagelijks de receptie bellen om de airconditioning beter te laten werken. Pas nadat de receptie de instellingen had aangepast, koelde de kamer voldoende af. Het zou prettig zijn als gasten de temperatuur zelf goed kunnen regelen, zonder hiervoor de receptie te hoeven bellen.

2026-06-29 • via Nuitee
M
M.S. • solo_traveller • nl
9
2026-06-29 • via Nuitee
S
Samuel • extended_group • es
9
A very pleasant hotel in the city centre
Pros:

A good hotel with very friendly, helpful staff who are always on hand to make your stay more enjoyable. A very good location right in the centre.

Cons:

The only downside is that it’s not very clear where the reception is, which can be confusing when you arrive.

2026-06-29 • via Nuitee
S
Sanne • couple • nl
8
2026-06-28 • via Nuitee
R
Robert • couple • us
8
It was hot but fun
Pros:

Location

Cons:

View

2026-06-28 • via Nuitee