Via Inn Prime Hiroshima Shinkansenguchi

Hotels
Via Inn Hotels
8.6 (4198 reviews)
1-6, Matsubara-cho, Minami-ku , Hiroshima , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Good amenities
Cons:
Service could be improved
Cleanliness issues
Food service complaints

Categories

Cleanliness
7.93
Guest mentioned issues with cleanliness, particularly hair left in the bathroom.
Service
8.4
Generally positive staff interaction, though mixed feedback on helpfulness.
Location
9.44
Multiple reviewers praised the excellent location near train stations and amenities.
Room Quality
8.89
Most reviews indicated rooms were spacious and comfortable.
Amenities
8.92
Positive mentions of amenities like the Onsen and convenience of services.
Value for Money
8.38
Generally, the hotel provides reasonable value aligned with its pricing.
Food and Beverage
7.93
Some complaints about dining options, particularly treatment of non-Japanese guests.
Overall Experience
8.9
Overall positive experience, most guests indicated willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:26

Property Description

Central Location:
Located in the heart of Hiroshima, Via Inn Prime Hiroshima Shinkansenguchi provides easy access to major attractions and transportation hubs, making it the perfect base for your stay.

Comfortable Rooms:
Each room at the hotel is thoughtfully equipped with modern amenities such as a flat-screen TV, private bathroom, and cozy bedding, ensuring a comfortable and relaxing stay for all guests.

Convenient Facilities:
Enjoy complimentary American breakfast and stay connected with free WiFi throughout the property. With a 24-hour front desk and luggage storage available, your needs are well taken care of during your visit.

Ready to experience the convenience and comfort of Via Inn Prime Hiroshima Shinkansenguchi? Book your stay now and make the most of your time in Hiroshima!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 4198 reviews
Cleanliness: 7.93
Service: 8.4
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
A
Ariane solo_traveller ch
8
Central et agréable
Pros:

Très central et archi pratique depuis la gare. Plein de petits échantillons disponibles et un chouette onsen sur le toit.

Cons:

Check-in électronique alors que les employés sont au comptoir. Coussins peu confortables et chambres plutôt petites

2026-07-25 via Nuitee
L
Luis solo_traveller es
10
Pros:

Ubicación excelente

Cons:

Nada...

2026-07-25 via Nuitee
M
MASAHIKO couple jp
8
2026-07-23 via Nuitee
M
MASAE solo_traveller jp
8
利便性が良い
Pros:

駅近くチェックイン前チェックアウト後も荷物を預かって頂き便利でした。大浴場も気持ち良かったです

Cons:

ペットボトルのお水が用意されていなかったのが残念でした。

2026-07-23 via Nuitee
G
Giuseppe couple it
9
Pros:

Posizione, vicinanza alla stazione e agli hop-on e hop-off bus, molto convenienti per muoversi in città.

Cons:

Non ci sono i distributori dell’acqua come in altre strutture giapponesi.

2026-07-22 via Nuitee
R
ryuji solo_traveller jp
8
Pros:

何と言っても駅近で良い
広島旅行の起点としてまた利用してみたい

Cons:

ゴールデンウイーク期間だつたので料金が少し割高

2026-07-22 via Nuitee
小栗旬 solo_traveller jp
8
2026-07-22 via Nuitee
B
Brian couple gb
1
Pros:

Nothing

Cons:

The fact that we could not locate the hotel so never stayed there.

2026-07-22 via Nuitee
M
Marc family_with_children be
8
2026-07-22 via Nuitee
J
JUN extended_group jp
8
総合的には中の上。
Pros:

大浴場は、大きくはないけど露天風呂もあって、時間帯的には空いていて、良かったです。

Cons:

チェックインの時間帯は、めちゃくちゃ混んでて、少々待たされたので、時間を少しズラしてチェックインすれば良かったですね。
待っている場所もあまりなく、順番まで棒立ちでした。

2026-07-22 via Nuitee
K
KINJO solo_traveller jp
6
2026-07-21 via Nuitee
G
Gentaro couple jp
10
最高!
Pros:

駅からの立地の清潔感があるところ。
スタッフの対応がよく最後まで楽に過ごすことができた。

Cons:

特にありません!

2026-07-20 via Nuitee
N
norihiko solo_traveller jp
7
2026-07-20 via Nuitee
E
Evangelos extended_group gb
9
Lovely hotel next to the Hiroshima train station - quiet and convenient
Pros:

Really nice hotel, same chain as the one we visited in Kyoto. It was quiet and had more or less the same amenities. We had a lovely time. You could also book a massage session if you felt like which was not offered in Kyoto and the hotel had access to the Japanese baths (onsen) on their top floor.

Cons:

Everything was really nice, it is just that the room was quite small. I guess this is the norm in Japan and we kind anticipated it. Breakfast also was not anything special. Other than that, it was lovely.

2026-07-19 via Nuitee
H
Hyomin couple kr
10
2026-07-19 via Nuitee
H
Hill family_with_children us
10
2026-07-19 via Nuitee
M
MEGUMI couple jp
9
よかった
Pros:

清潔であった

Cons:

脱衣場がせまい

2026-07-19 via Nuitee
R
Reiko solo_traveller jp
8
Pros:

駅から近く便利よかった。よくねむれた。

Cons:

浴槽トイレは綺麗でした。部屋に埃があった。

2026-07-19 via Nuitee
モカ solo_traveller jp
8
Pros:

駅近い

2026-07-19 via Nuitee
L
Li-feng couple tw
8
Pros:

位置優越,走路3分鐘就可以到車站

Cons:

設施略陳舊

2026-07-19 via Nuitee