Via Inn Prime Hiroshima Shinkansenguchi

Hotels
•
Via Inn Hotels
8.6 (4272 reviews)
1-6, Matsubara-cho, Minami-ku , Hiroshima , JP

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Good amenities
Cons:
Service could be improved
Cleanliness issues
Food service complaints

Categories

Cleanliness
7.93
Guest mentioned issues with cleanliness, particularly hair left in the bathroom.
Service
8.4
Generally positive staff interaction, though mixed feedback on helpfulness.
Location
9.44
Multiple reviewers praised the excellent location near train stations and amenities.
Room Quality
8.89
Most reviews indicated rooms were spacious and comfortable.
Amenities
8.92
Positive mentions of amenities like the Onsen and convenience of services.
Value for Money
8.38
Generally, the hotel provides reasonable value aligned with its pricing.
Food and Beverage
7.93
Some complaints about dining options, particularly treatment of non-Japanese guests.
Overall Experience
8.9
Overall positive experience, most guests indicated willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:26

Property Description

Central Location:
Located in the heart of Hiroshima, Via Inn Prime Hiroshima Shinkansenguchi provides easy access to major attractions and transportation hubs, making it the perfect base for your stay.

Comfortable Rooms:
Each room at the hotel is thoughtfully equipped with modern amenities such as a flat-screen TV, private bathroom, and cozy bedding, ensuring a comfortable and relaxing stay for all guests.

Convenient Facilities:
Enjoy complimentary American breakfast and stay connected with free WiFi throughout the property. With a 24-hour front desk and luggage storage available, your needs are well taken care of during your visit.

Ready to experience the convenience and comfort of Via Inn Prime Hiroshima Shinkansenguchi? Book your stay now and make the most of your time in Hiroshima!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 4272 reviews
Cleanliness: 7.93
Service: 8.4
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
R
Ralf • couple • ch
9
Hotel unmittelbar zum Bahnhof Hiroshima.
Pros:

Unmittelbar am Bahnhof, nur paar Minuten zu Fuß.

Cons:

Check in muss man selber durchführen

2026-10-31 • via Nuitee
K
Karunanayake P A R K • couple • gb
9
2026-10-31 • via Nuitee
C
Céline • couple • be
8
C’était très bien pour une nuit
Pros:

Très bon emplacement près de la gare, petit déjeuner correct

Cons:

Rien

2026-10-31 • via Nuitee
F
Florence • family_with_children • fr
8
Pros:

A quelques minutes à pied de la gare. Très facile

2026-10-31 • via Nuitee
T
Toshinori • couple • jp
8
2026-10-30 • via Nuitee
둘리11 • family_with_children • kr
10
Pros:

히로시마역에서 5분 접근성좋음 대욕장도 작지만 깔끔하고 좋아요 조식은 간단하지만 먹을만해요 직원들도 친절하고 좋아요

Cons:

없음

2026-10-30 • via Nuitee
M
Maryne • solo_traveller • fr
10
Très satisfaite de mon séjour, je recommande vivement
Pros:

Tout, ça reste un hôtel mais pour moi tout était parfait : en premier l’emplacement évidemment a 2minutes de la gare shikansen, l’hôtel est beau, il y a un café au rdc ce qu’il propose est bon (indépendant de l’hôtel pour préciser) et pas cher ! La chambre est belle, bref même pour une petite chambre ça fait classe et neuf. Et le lit : incroyablement confortable ! Et enfin des vrais rideaux, pas réveillée par le lever de soleil… supplément bains chauds très agréables et stylés, bref 10/10 (et personnel très accueillant, merci)

Cons:

Rien

2026-10-30 • via Nuitee
松田 • couple • jp
9
快適でした
Pros:

男性の岡本さん?だったかなと思うのですが、丁寧に対応していただき、とても気持ちが良かったですよ

Cons:

部屋が少し狭かったです

2026-10-29 • via Nuitee
T
Takashi • solo_traveller • jp
7
2026-10-29 • via Nuitee
V
Verginia • extended_group • br
10
Excenlente localização à partir da estação de trem.
Pros:

Localização perfeita para quem pretende passar pouco tempo em Hiroshima. Quarto amplo e cama confortável para os padrões japoneses. Acesso fácil com elevador para a Estação de Hiroshima caso esteja com malas. O café da manhã é em um restaurante anexo ao hotel com sistema de escolha de um combo. Meu combo foi suficiente e o atendimento é bastante agradável.

2026-10-29 • via Nuitee
S
Sandrina • couple • ch
10
Super Hotel
Pros:

Das Hotel ist super gelegen, direkt neben dem Bahnhof. Es war sehr sauber und das Personal war sehr freundlich. Es hat 4 Kombi-Waschmaschinen, die direkt auch trocknen. Auf dem Fernseher im Zimmer kann man schauen ob eine frei ist und wie lange das Programm noch dauert. Die Maschinen haben super funktioniert.

2026-10-29 • via Nuitee
N
Nerilee • couple • au
10
Highly recommend
Pros:

This hotel was a pleasant surprise. We needed a hotel close to the station for 1 night at a reasonable price. This hotel was lovely. Great location. Clean and professional.

Cons:

Nil

2026-10-29 • via Nuitee
E
Eda • family_with_children • ch
10
2026-10-29 • via Nuitee
N
norychan • couple • it
9
Pros:

温泉が素晴らしい

Cons:

ない

2026-10-29 • via Nuitee
J
Jie • couple • cn
10
很棒
Pros:

地理位置绝佳,就在车站边上,寄存行李方便,服务接待好,房间干净

2026-10-29 • via Nuitee
W
Wei • solo_traveller • tw
7
2026-10-29 • via Nuitee
M
Markus • couple • ch
8
2026-10-28 • via Nuitee
A
Andreas • family_with_children • de
8
Pros:

Direkt am Bahnhof, perfekt für An- & Abreise mit dem Shinkansen, Fahrten nach Miyajima; Loop Bus zu den meisten Sehenswürdigkeiten fährt 4 Gehminuten vom Hotel ab;

Cons:

Zimmer klein, Frühstück etwas limitiert (5 vorgegebene Varianten und 1 Getränk)

2026-10-28 • via Nuitee
C
Cris Vilas Boas • family_with_children • ca
9
Perfect Location & Great Amenities!
Pros:

We loved this hotel! We went to Onomichi-Imabari to cycle the Shimanami Kaido route and stayed here for just one night. It’s in a fantastic location near the station, with easy access to bus and train connections to everywhere in Hiroshima. I really appreciated how smooth the check-in and check-out process was—super quick and efficient. The highlight, however, was the hotel’s amenities—especially the drip coffee. It really makes a big difference to the overall guest experience.

-

PS.: It is always wise to research your destination before traveling. Complaints about small hotel rooms in Japan are unrealistic. Space here is a premium and large rooms are a luxury. Managing your expectations beforehand ensures a much better experience.

Cons:

There wasn’t anything I didn’t like.

2026-10-28 • via Nuitee
E
Esther • couple • es
9
Muy agradable y bien localizado
Pros:

Bastante moderno y agradable. Con múltiples servicios como onsen.

Cons:

La habitación era un poco pequeña, costaba cuadrar todas las maletas dentro y moverse

2026-10-27 • via Nuitee