Hyatt Place Chicago Medical/University District

Hotels
Hyatt Place
8.5 (2201 reviews)
1835 West Harrison Street, Building A , Chicago , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Room Quality
Food and Beverage

Categories

Cleanliness
7.83
Comments about cleanliness varied, noting some concerns about room conditions.
Service
9.8
Majority appreciated the staff's helpfulness and positive attitudes.
Location
9.34
Conveniently located for events, many praised its accessibility.
Room Quality
7.79
Inconsistent feedback about room quality with some mentions of issues.
Amenities
8.32
General satisfaction with amenities, but with suggestions for improvements.
Value for Money
8.28
Guests found the hotel to be a good value, despite some problems.
Food and Beverage
7.83
Breakfast quality was noted as needing improvement.
Overall Experience
8.8
Overall, guests expressed a satisfactory experience and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:29

Property Description

Modern Accommodation in Chicago

Set in Chicago, just 1.2 km from United Center, Hyatt Place Chicago Medical/University District offers a blend of comfort and convenience. Guests can enjoy a fitness centre, private parking, a shared lounge, and a bar. The 4-star hotel features air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom.

Convenient Amenities

With free WiFi, a 24-hour front desk, and a business centre, guests can stay connected and productive throughout their stay. The property also offers a buffet or American breakfast to start the day right. For leisure, guests can unwind by playing billiards at the accommodation.

Explore Chicago with Ease

Located near major attractions like Willis Tower and DePaul University, and just 3.2 km from Union Station, guests can easily explore the vibrant city. Book your stay at Hyatt Place Chicago Medical/University District for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 30 per day.

Location

Guest Reviews

8.5
Based on 2201 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.8
A
Audelia couple us
10
This is our second stay at this property and we have had a great experience both times. The rooms are very spacious and
Pros:

Loved our room. Was very spacious and had everything you would need in a room.

Cons:

Liked everything about this property.

2026-05-30 via Nuitee
N
nataliecK8142ZE Family
10
Extended stay for surgery recovery
Pros:

Was here for an extended stay getting surgery at MOR. The second floor complimentary breakfast and gym were great to have during recovery. Staff were all wonderful and often checked in on me especially Maricela and Tracy. It’s a super convenient location if you have business in the medical center (hotel will coordinate you Ubers to and from) and right next to the United center (prepare to see all the concert merch). All in all great experience

2026-05-29 via Tripadvisor
D
Deirdra solo_traveller us
3
Clean rooms
Pros:

The room was very clean

Cons:

The communication of staff was poor i was told that i would be contacted when my room was available, however I was never notified and had to follow up to find out that my room was ready.And no one let me know i was very disappointed otherwise the stay was nice thanks

2026-05-29 via Nuitee
S
Susan solo_traveller us
9
I would stay again.
Pros:

The location is very convenient to the United Center. I was nervous about walking back after the show I attended, but lots of people were walking in the same direction so it was fine. Staff were friendly, kind, and helpful. My room was larger than I expected and I slept well.

Cons:

There aren't very many restaurants nearby, and since the neighborhood is a bit sketchy, I didn't want to wander around after dark. The front desk staff recommended that I use Uber Eats to get dinner, and that worked perfectly.

2026-05-28 via Nuitee
L
LUIGI family_with_children it
7
2026-05-28 via Nuitee
V
Voyage61689303787 Business
10
very tidy
Pros:

very beautiful hotel with a public transportation right across the street as well as two divvy bike stations nearby! the staff was friendly and always attentive to needs, my roommate was always kept clean and Tracy the security was super funny and kept me company while i waited for my food most days

2026-05-27 via Tripadvisor
A
alfredop38 Business
10
Cool People
Pros:

There’s an amazing experience. The rooms are spectacular.

2026-05-27 via Tripadvisor
W
W8081KTmelm Solo travel
8
Great staff!
Pros:

Rooms was very clean and breakfast was great. Much appreciation for Jessica Q and Maricela:)

2026-05-27 via Tripadvisor
D
davidrQ7745LT Solo travel
10
Great Stay with Excellent Service
Pros:

The hotel was very clean, modern, and comfortable throughout my stay. The staff was friendly and professional, always willing to help with anything I needed. The rooms were quiet, spacious, and well maintained, and the location made it easy to access nearby restaurants and attractions. Overall, it was a great value for the price, and I would definitely stay here again.

2026-05-25 via Tripadvisor
J
juliekR180IO Family
10
Stellar staff
Pros:

We stayed at the Hyatt House Chicago medical/university district. We arrived from Michigan SUPER early (like 10 am) to attend a Cubs baseball game. We asked if we could just check into the parking lot early while we took an uber to the game (at 1) the staff was SO FRIENDLY and SWEET!! Toni and Morgan got us a vehicle pass, pre checked us into our room for later and offered morning banter and chit chat! They were both AMAZING!! At night (5 ish) when we came back Steven was again AMAZING with a quick hotel rundown, baseball highlights and friendly tips for dinner which led me to Charmaine upstairs!!! Just an absolute WONDERFUL human who made me the best stiff drink after a long day and engaged in delightful conversation with me while I waited for our dinner. This is one of the very best Chicago experiences I’ve every had as far as friendly, knowledgeable staff!!!

2026-05-24 via Tripadvisor
J
johnshustermd Family
10
A Gem in an historic building
Pros:

We have stayed here multiple times as our daughter is in medical school in Chicago. This gem is slowly being discovered as the most central convenient And well priced historic beautiful and well run hotel in Chicago. This latest stay was complicated by my recent shoulder surgery and the staff, consisting Maricelo and the whole front desk staff got me extra pillows and blankets as I had to sleep on the couch due to shoulder pain from recent surgery! we love this home away from home and have probably stayed here 30 nights in the last four years

2026-05-23 via Tripadvisor
R
R1653EIannn Family
10
Great Stay
Pros:

Breakfast was very good. Maricela was awesome! She was so kind and happy to help. I’ll make this my place next time i come back to chicago

2026-05-23 via Tripadvisor
S
sandramT8612VE Friends getaway
10
Maricela is the best!
Pros:

Maricela made our stay so much more special with her kindness, professionalism, and welcoming energy. From the moment we arrived, she went above and beyond to make sure we felt comfortable and taken care of. Hospitality like hers truly stands out and made such a positive impact on our experience. Thank you, Maricela, for your outstanding service and genuine warmth you are amazing at what you do! 🤍

2026-05-23 via Tripadvisor
V
VladimirJ264 Business
10
Great
Pros:

I had a Amazing check in experience with Charminique

2026-05-22 via Tripadvisor
D
deborahz453 Family
10
Wonderful staff
Pros:

Toni was wonderful and made our check-in easy and pleasant. Lovely staff and a great room!

2026-05-22 via Tripadvisor
S
S122ZXlaurav Family Los Gatos, California
10
Great hotel Experience
Pros:

Outstanding accommodations. Byane R is the best Stewart for housekeeping. She made our room feel special..
We loved walking into the towel doll on our bed! Instantly puts a smile on your face.. .thanks Byane.

2026-05-21 via Tripadvisor
4
415dennissel Business United States
10
Excellent
Pros:

Excellent service!!! All personnel are very professional and helpful. Mrs. Maricela did an excellent job with my room, leaving it very clean and enjoyable.

2026-05-21 via Tripadvisor
L
L2135OBjessek Couples
10
Wonderful!
Pros:

Toni is so kind and helpful! Thank you, Toni, for being so welcoming! The room was super clean and spacious. We would definitely come stay here again.

2026-05-21 via Tripadvisor
9
946drev Couples
10
Friendly staff!
Pros:

Wonderful service! The front desk staff was nice and friendly.

2026-05-21 via Tripadvisor
I
I168LCsharons Solo travel
10
The Hyatt House Hotel has honest staff
Pros:

I am so grateful to one of the housekeepers name LiLi for finding my two rings that I left in the washroom at The Hyatt House Hotel. LiLi returned my rings to me.I was so greatful. Still honest people in the world.

2026-05-21 via Tripadvisor