Grand Mercure Dubai City

Hotels
•
Grand Mercure
8.1 (7912 reviews)
Casablanca St off Airport Road , Dubai , AE
+971 4 525 0000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Helpful staff
Excellent location
Cons:
Disappointing breakfast
Cleanliness issues in bathroom

Categories

Cleanliness
7.56
The bathroom could have been a bit more clean, otherwise is nice!
Service
9.03
The staff were good and helpful, and many reviews praised the exceptional service.
Location
9.07
The hotel location is excellent for airport access.
Room Quality
8.02
Rooms were comfortable and trendy, though one review mentioned discomfort.
Amenities
8.05
Good gym and pool, but breakfast was disappointing.
Value for Money
8.01
Standard quality for this hotel tier.
Food and Beverage
6.56
Breakfast disappointing with empty bowls and weak coffee.
Overall Experience
8.53
Guests generally had a positive experience highlighted by excellent staff and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:53

Property Description

Experience the elegance of Grand Mercure Dubai City, where luxury meets cultural heritage.

Spectacular Amenities
With breathtaking views, our stunning rooftop pool invites you to relax in style, while our all-day dining at Walima offers a delightful culinary journey.

Family-Friendly Fun
Unwind at Qova, our specialty café, and lounge at Huzza mezzanine pool that features a dedicated kids' play area, ensuring every family member enjoys their stay.

Business Ready
Host successful meetings in our 9 state-of-the-art conference facilities, making your business engagements seamless and productive.

Immerse yourself in this extraordinary stay and book your room today!

Important information:

- Complimentary Dubai International Service shuttle service pick-up and drop-off 24/7 for Terminals 1 & 3.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Location

Guest Reviews

8.1
Based on 7912 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 6.56
Overall Experience: 8.53
S
Sainabou • couple • gb
10
Will always stay there this is my second time staying there
Pros:

Very close to the Airport and train station very clean staff and very helpful

Cons:

Nothing

2026-10-17 • via Nuitee
B
Bassam • couple • sa
10
2026-10-17 • via Nuitee
T
Tom Naser • family_with_children • sa
10
A place to come back again and again
Pros:

All staff are very kind and helping guests. Special thanks to: Rechal. Su. and Akshada

Cons:

Make visitors policy more flexible and friendly

2026-10-15 • via Nuitee
O
Othman • couple • ae
9
2026-10-15 • via Nuitee
A
Aahmedq8 • solo_traveller • kw
7
2026-10-15 • via Nuitee
O
Othman • couple • ae
9
2026-10-15 • via Nuitee
A
ARTAK • solo_traveller • am
10
2026-10-15 • via Nuitee
فهد سليمان سالم • couple • ae
10
2026-10-14 • via Nuitee
P
porabas • family_with_children • ae
10
Pros:

Good

Cons:

Breakfast is good

2026-10-13 • via Nuitee
P
porabas • family_with_children • ae
10
Pros:

Good

Cons:

Nice

2026-10-13 • via Nuitee
P
porabas • family_with_children • ae
10
Pros:

Good hotel

Cons:

Perfect

2026-10-13 • via Nuitee
P
porabas • couple • ae
10
Pros:

Reception people is perfect

Cons:

Good hotel

2026-10-13 • via Nuitee
I
Ilaria • couple • th
9
2026-10-13 • via Nuitee
فهد سليمان سالم • couple • ae
10
2026-10-12 • via Nuitee
S
shlomi • solo_traveller • il
9
2026-10-12 • via Nuitee
D
Deanne • extended_group • au
8
2026-10-12 • via Nuitee
M
MOHAMMAD • solo_traveller • bd
10
Pros:

Thanks Mr Ahmed galal and hisham

2026-10-12 • via Nuitee
A
Ali • couple • ae
10
Pros:

Thanks mr ahmed galal for good room

2026-10-12 • via Nuitee
M
Mohammed • couple • ae
6
2026-10-11 • via Nuitee
G
Gregory • couple • au
10
Excellent
Pros:

Very friendly staff,beautiful accomodation

2026-10-11 • via Nuitee