Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Very friendly, accommodating staff
Excellent central location
Beautiful, spacious rooms and standout suites
Good air conditioning
Great breakfast with healthy options
Pool (summer highlight)
Art/gallery atmosphere and pet-friendly
Cons:
Pool is small / terraced and sometimes hard to access
Some rooms need renovation; at least one report of an old mattress
Expensive or limited parking (height limits, extra cost)
Occasional underperformance of breakfast staff
Cramped layout for some rooms built into the mountain
Noise from the street reported by one guest

Categories

Cleanliness
9.3
Cleanliness is praised in multiple reviews ("Sauberkeit etc.", "Alles o.k."); guests consistently note tidy rooms and public areas.
Service
9.6
Service is frequently described as very friendly, accommodating and well trained (early check-in allowed, staff praised repeatedly), though a minority report underperformance at breakfast service.
Location
9.6
Location is repeatedly highlighted as excellent/central ("perfekte Lage", "Toplocatie", 5 minutes walk to old town); a clear strong point for most guests.
Room Quality
8.4
Rooms are often described as beautiful, spacious and comfortable with good air conditioning and standout suites, but there are notable negatives (old mattress, some cramped layouts, need of renovation in places).
Amenities
8.8
Amenities like the pool and air conditioning are appreciated (pool is a summer highlight), but multiple guests note the pool is small/terraced and access can be limited; parking has size limits and logistical caveats.
Value for Money
8.2
Mixed sentiment: several guests feel the hotel is worth the price while others call out poor price/value (expensive parking, perceived price/quality mismatch), pulling this score down.
Food and Beverage
9
Breakfast and food are generally praised ("köstliches Frühstück", excellent health-food options), though isolated service issues at breakfast were reported.
Overall Experience
9.9
Overall experience is strongly positive for most guests (memorable suites, gallery atmosphere, pet-friendly, many say they'll return), with a few service/maintenance caveats noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 09:59

Property Description

Luxurious Artistic Ambiance
The Schlossberghotel - Das Kunsthotel offers a unique blend of antiquities and art, creating a luxurious and artistic ambiance for guests to enjoy during their stay.

Wellness and Fitness Facilities
Guests can unwind and stay active with the hotel's sauna, gym, and a rooftop pool that offers stunning views overlooking the city, providing the perfect relaxation and fitness options all in one place.

Convenient Location and Amenities
Located in the heart of Graz's historic city centre, the hotel provides free WiFi, air-conditioned rooms with picturesque views, and a 24-hour bar for guests to enjoy a drink at any time of day.

Experience the perfect mix of culture, comfort, and convenience at Schlossberghotel - Das Kunsthotel. Book your stay now for an unforgettable experience in Graz.

Important information:

Please note hotel has no facilities for guests with disabilities.

Please note that breakfast is included in the rate for children and people staying in extra beds.

Please inform the hotel about any allergies or dietary restrictions in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Oct 31, 2026 until Thu, Apr 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 2191 reviews
Cleanliness: 9.3
Service: 9.6
Location: 9.6
Room Quality: 8.4
Amenities: 8.8
Value for Money: 8.2
Food and Beverage: 9
Overall Experience: 9.9
M
Marianne couple de
9
Alles in allem hatten wir einen schönen Aufenthalt. Wir würden wiederkommen wenn Badezimmer sicherer, die Mitarbeiter he
Pros:

Schönes Hotel, die Suit war sehr schön, tolle Lage, die viele Kunst, angenehmer Gym.

Cons:

Für Menschen die duschen, war das Bad schlecht geeignet, es fehlte eine Duschabtrennung. Auch müssten unbedingt Haltegriffe angebracht werden, damit man beim aussteigen nicht wegrutscht.
Das Servicepersonal hätte etwas herzlicher sein können.
Das Frühstücksanbeit ist unzureichend: aufgebackene Semmeln ( in Österreich!); der Kaffee Tankstellenqualität (in Österreich!)

2026-09-12 via Nuitee
M
Maximilian solo_traveller de
9
2026-09-12 via Nuitee
R
Romana couple at
8
Pros:

Gute Lage, renoviertes Gebäude mit Sauna im Keller und Pool am Dach/Hang, sehr freundliches Personal

Cons:

Komischer Geruch im Zimmer (etwas muffig oder alt).

2026-09-12 via Nuitee
R
Rebekka solo_traveller at
10
Pros:

Alles perfekt

2026-09-12 via Nuitee
A
Andreas solo_traveller at
10
2026-09-11 via Nuitee
M
Michael couple at
9
2026-09-10 via Nuitee
Ødegaard solo_traveller no
9
2026-09-10 via Nuitee
K
Kerstin couple de
8
2026-09-10 via Nuitee
R
Ruth couple ch
10
Pros:

Hervorragendes Frühstück, sehr freundliches Personal, guter Service

2026-09-09 via Nuitee
G
Guido couple it
10
Ottimo !
Pros:

Personale gentilissimo hotel in ottima posizione. Pulito e con un ottima ma colazione.

2026-09-09 via Nuitee
C
Catarina solo_traveller at
10
Erholung pur
Pros:

Das Personal war äußerst freundlich und kompetent. Das Hotel ist wunderschön eingerichtet- überall sind schöne Bilder; Lampen, Möbel und Kunstwerke zu sehen.

Cons:

Zu weiche Matratze

2026-09-08 via Nuitee
L
LittleMoo solo_traveller at
9
2026-09-08 via Nuitee
M
Maria family_with_children at
8
Wir waren mit unseren Enkelkindern, es war super
Pros:

Besseres Zimmer als bestellt. Frühstück okay. Super Lage

Cons:

Beim Pool waren keine Handtücher

2026-09-08 via Nuitee
S
Stuart solo_traveller lu
10
Great hotel for viit to Graz
Pros:

Room was very spacious. Staff were friendly and helpful. Parking was easy and the location was great.

Cons:

Nothing

2026-09-07 via Nuitee
F
Fernando couple cl
7
No volvería
Pros:

Bien ubicado

Cons:

Al principio nos dieron una habitación en un edificio al frente del hotel, después de reclamar nos dieron una en el hotel pero en esta a las seis de la mañana el olor a fritura de la cocina nos despertó obligándonos a salir de la habitación

2026-09-07 via Nuitee
P
Peter couple de
9
2026-09-06 via Nuitee
G
Gabriela couple ch
4
Cons:

Das Zimmer hatte keinerlei Sicht und wenig Licht.

2026-09-06 via Nuitee
B
Birgit couple at
9
Aufenthalt in einem Hotel mit Flair & Charakter
Pros:

Optimal wenn man die Innenstadt erkunden will. Der Schlossberg, Museen, einige gute Restaurants und Sehenswürdigkeiten in fußläufiger Nähe vorhanden. Viele Aktivitäten machbar,auch wenn man kein Ausdauersportler ist.
Sehr guter Service… Sauna; Parkservice mit Ladestation; nette freundliche Mitarbeiter; traumhaftes Frühstück!

2026-09-04 via Nuitee
S
Sarah couple ni
9
2026-09-02 via Nuitee
A
ArturDariusz solo_traveller pl
10
2026-09-01 via Nuitee