Hyatt Place Saltillo

Hotels
•
Hyatt Place
8.8 (211 reviews)
Blvd. Venustiano Carranza 6075 , Saltillo , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Food and Beverage
Cons:
Service
Value for Money

Categories

Cleanliness
8.29
Some reviews mentioned cleanliness issues, noting that the room had a peculiar smell and the restroom was not properly cleaned.
Service
8.26
Reviews indicated some serious concerns with the staff's attitude and lack of training.
Location
10
Multiple reviews highlighted the excellent location, especially near the commercial plaza.
Room Quality
8.8
Overall, rooms were described as clean and well-decorated, with some comments on peculiar smells.
Amenities
8.75
Facilities were reported as clean with good amenities like a pool, though the pool was unavailable during a stay.
Value for Money
7.78
Feedback suggested that the hotel did not meet expectations for its price.
Food and Beverage
9.24
The breakfast was positively mentioned multiple times, with a good variety.
Overall Experience
9.29
While there were negative aspects, satisfactory service experiences and location kept the overall experience rated positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:55

Property Description

Luxurious Amenities
Hyatt Place Saltillo boasts an outdoor swimming pool, fitness center, and a shared lounge and terrace. Guests can relax and unwind in style.

Modern Comforts
Enjoy air-conditioned rooms with free WiFi and a private bathroom. Each room is equipped with a desk, flat-screen TV, and some offer stunning city views.

Convenience at Your Fingertips
Benefit from room service, free shuttle service, and tour arrangements. With free private parking, a business center, and a 24-hour front desk, your every need is catered to seamlessly.

Experience the epitome of comfort and convenience at Hyatt Place Saltillo. Book your stay now for a memorable experience!

Important information:

Please note: The front desk is currently under renovation until July 8th, 2025. An alternate front desk is available on a lower floor.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 211 reviews
Cleanliness: 8.29
Service: 8.26
Location: 10
Room Quality: 8.8
Amenities: 8.75
Value for Money: 7.78
Food and Beverage: 9.24
Overall Experience: 9.29
A
avila • solo_traveller • mx
10
2026-07-07 • via Nuitee
G
Gonzalez • solo_traveller • mx
10
Pros:

Todo la palapa y la alberca

2026-07-06 • via Nuitee
F
Franco • solo_traveller • mx
10
todo ok menos mi documento y eso me dega mucho que desear
Pros:

he marcado bastantes veces para mi factura y no me resulven ninguna persona asi como atravez de la pagina tambien hoy es ultimo día de mes y no tengo mi documento, muy mal servicio de esa parte.

Cons:

la atrención de la fctura que no me la han dado eso es muy malo ya que es un factor importante para mi si no no puedo hacer dedudicble mi estantacia

2026-06-30 • via Nuitee
L
Lorena Alejandra • family_with_children • mx
10
Pros:

Excelente servicio y las instalacones en perfecto estado.
Lo disfrutamos mucho en familia.

Cons:

Que las toallas de la alberca estén más a la mano

2026-06-22 • via Nuitee
A
Andrea • family_with_children • us
10
Vacaciones
Pros:

Excelente ubicación,buen trato personal de los empleados,todos muy buenos.

Cons:

Nada todo súper bien

2026-06-18 • via Nuitee
R
Renan • solo_traveller • at
8
2026-06-01 • via Nuitee
I
Isabelle • couple • ca
9
2026-05-12 • via Nuitee
I
Isabelle • couple • ca
9
2026-05-12 • via Nuitee
F
Fernando • family_with_children • mx
4
Decepcionante desde la llegada
Pros:

La ubicacion es buena

Cons:

No me gustó que no quisieron respetar mi reservacion aun cuando la habia realizado con 4 meses de anticipación, querian acomodarme en otro hotel mas lejano y de menor calidad. Al final perdí una hora, tuve que hacer 3 llamadas a booking, por lo mismo llegue tarde a mi compromiso del dia, y todo porque seguramente quisieron vender mi habitacion mas cara a alguien mas.
En la habitación, la caja de seguridad no servía, el teléfono no servía, algún día nos dejaron con menos toallas de las necesarias, la habitación era pequeña para lo que costó, en general mala experiencia con Hyatt Place y Booking, esperaba mas.

2026-05-07 • via Nuitee
V
Vargas • solo_traveller • mx
9
2026-05-05 • via Nuitee
O
Oscar • solo_traveller • mx
7
2026-05-05 • via Nuitee
V
Victor • solo_traveller • mx
8
2026-05-04 • via Nuitee
E
ELDA ARACELI • family_with_children • mx
10
2026-05-01 • via Nuitee
J
Jose Pablo • couple • mx
10
2026-04-30 • via Nuitee
O
Oscar • couple • mx
5
no cumplio mis expectativas
Pros:

el buffet para desayuno y que no hay mucho ruido dentro del edificio

Cons:

los climas en el lobby no funcionaban y hacia demasiado calor ni en el area del buffet. En la habitación la cortina de blackout no bajaba y entraba todo el sol por la ventana

2026-04-27 • via Nuitee
E
Eduardo • couple • mx
8
2026-04-27 • via Nuitee
F
Fernando • family_with_children • mx
10
2026-04-25 • via Nuitee
L
Leodegario • couple • mx
7
Pros:

MUY CHICO EL ESPACIO Y POCA VARIEDAD

2026-04-22 • via Nuitee
A
ANDREA • extended_group • mx
10
2026-04-18 • via Nuitee
G
Goran • family_with_children • hr
10
2026-04-04 • via Nuitee