CG Kensington

There was no a/c in the hotel. While this was stated in the facilities, the room had no ventilation or air flow whatsoever. Our stay was in the week following the heatwave so temperatures were not too high (around mid 20s) but the room was so uncomfortable that we left after one night despite paying for four nights. You could not sleep in the room. We asked about a fan and were told that none were available. This would be the least we would expect in these circumstances.

It’s was strange that the establishment name didn’t appear on the outside of building.

The air conditioning was not working the shower needed repairing the window safty strapes where broken this was probably becuse the air condition was not working.

No air conditioning, although there was an air conditioning unit in the room, we were told when we said it didn't work that they "don't provide it now" and it is June/July, and HOT in London. We opened the window but had no relief from the heat. It was a difficult night with it so hot to try and sleep.

Be warned in hot weather the room can get really hot. There is no A/C and they do not provide fans. Also you cannot open the windows enough. It is really hard to sleep without any cooling.

Que el aire acondicionado no era eficiente y no había ventiladores, la habitación se sentía algo calurosa.

Acima de tudo o que mais me desagradou foi a falta de flexibilidade para resolver alguns problemas. Perdemos uma noite de estadia porque o nosso voo atrasou e passou o horário de check in e, apesar de o hotel mencionar que tem um horário fixo de check in, não foram capazes de apresentar qualquer alternativa ou flexibilidade para arranjar uma solução mesmo perante sucessivos pedidos. Achei a relação qualidade-preço demasiado alta, sobretudo tendo em conta que o quarto nem ar condicionado tinha e estivemos em Londres durante a onda de calor. Foi bastante desconfortável.

Het appartement zelf viel tegen. Er ontbraken een aantal benodigdheden op de kamer. Ook was het het een beetje smoezelig met vlekken op het bed en bruine plekken in de douche. Ook viel het behoorlijk tegen dat het raam maar een paar centimeter open kon terwijl wij er zaten tijdens een hittegolf. De kamer was daardoor enorm benauwd. Helaas ook geen airconditioning, maar hier hadden we ook niet op gerekend. We hebben gevraagd om een ventilator, maar dit was niet mogelijk en verder werd er geen moeite gedaan voor een andere oplossing. Met een kamer op het zuiden op de derde etage (alleen met trap te bereiken) was dit erg jammer.

There was no aircon, no fans, general wear and tear was poor, showers on one morning ran out of warm water. Overall definitely not 4 star and I’m not too fussy… not be staying again I’m afraid. Don’t wish to cause offense but it’s more like a bedsit.

NADA, no había aire acondicionado, no había ventilador, no había ascensor, el wifi no andaba

The rooms were awful, no air conditioning, no fans, very uncomfortable bed, very small bathroom area. Despite the very hot weather at no point did the hotel think to contact us to let us know that they have no cooling facilities and there rooms were stifling. If we could’ve got the train home we would’ve left it was that bad.

Extremely hot inside the rooms, no airconditioning. We got very little sleep.. It was not even hot outside during our visit (max. 17 degrees). At first we were located downstairs next to a break room which also brought a lot of noice early in the morning. We changed rooms but the second room was even hotter. Windows were made to open only a few centimeters which did not let a breeze in or do anything about the warmth