CG Kensington

Hotels
8 (3088 reviews)
9 Cheniston Gardens London W8 6TG , London , GB

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Daily housekeeping
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Hard beds
Compact rooms
Noise from nearby activities
Small bathroom fixtures

Categories

Cleanliness
7.46
Cleanliness was mostly praised, but some reviews mentioned issues like loose bathroom fixtures.
Service
8.93
Staff were described as friendly and professional, with good communication.
Location
8.47
Location was a highlight, close to transport and amenities.
Room Quality
6.92
Rooms varied in quality; some were compact or had uncomfortable beds.
Amenities
7.95
Amenities were sufficient, with some rooms featuring fridges and microwaves.
Value for Money
8.41
Many reviews noted good value for money, particularly for the location.
Food and Beverage
7.96
No specific food and beverage mentions; overall standard for this hotel tier.
Overall Experience
7.93
A positive overall experience with some mentioned issues impacting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:46

Property Description

Luxurious Accommodation

Experience the epitome of luxury at CG Kensington, ideally situated in the heart of London's prestigious Kensington and Chelsea district. Immerse yourself in comfort and style with our elegantly designed rooms equipped with modern amenities such as air conditioning, a coffee machine, and a flat-screen TV.

Prime Location

Discover top attractions just steps away from the hotel, including the iconic Royal Albert Hall, Natural History Museum, and Harrods. With free WiFi available throughout the property, stay connected while exploring the nearby Victoria and Albert Museum, Stamford Bridge - Chelsea FC, and Portobello Road Market.

Convenience and Comfort

Unwind in a tranquil setting with a seamless blend of convenience and comfort. Whether you're here for business or leisure, CG Kensington offers a perfect retreat with easy access to Olympia Exhibition Centre and The Serpentine. Book your stay now for an unforgettable London experience.

Important information:

Please note that the reception is open from 09:00 until 21:00 daily. After check-in hours, reception will no longer be available.

Some rooms are located in basement.

When booking three or more rooms, the booking is nonrefundable and requires full payment in advance.

For the lost key between 9PM to 9AM (when reception is closed) Guest will pay £100 call out fee.

Pleasse note that the property does not accept contactless payments.

A valid Photo ID (a driving license or passport) is required at the time of check-in to be scanned by the property and must match the card used at the time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 3088 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 6.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
N
Nawel • solo_traveller • es
7
Overall I loved my stay
Pros:

What I liked about the property :
* Location location location
* As a solo female traveler I felt safe
* The room was clean and although small (3x3m) it had everything I needed: Comfy bed, comfy pillows, fridge, coffee machine, microwave, shower with excellent water pressure, toiletries etc.
* Smart tv with Netflix, bbc iplayer etc
* The staff, from reception to the cleaning lady, were all very helpful and polite.
* It’s related to Nox Hotels.

Cons:

What I didn’t like:
* The bathroom especially the shower needs some stain cleaning + general refurbishment
* As other reviewers have said, the room was hot. Thankfully I could open the window day and night. There’s no aircon and no fan. For mid late September I found it hot but bearable with the open window. I don’t think I would wanna stay there in summer.
* Once I requested my room to be cleaned. I left the room early in the morning and when I came back at 5pm my room was still not cleaned.

2026-09-18 • via Nuitee
A
Adrian • solo_traveller • gb
8
A hidden gem off Kensigton High Street
Pros:

The room was recently updated and the owners have tried to make the place feel modern and welcoming. The bed is comfortable and the location is excellent. The security is pretty good and the facilities are well provided on the whole. A full sized fridge, iron and ironing board, hairdrier coffee machine and microwave add to the home comforts. The en-uite is modern and well appointed
Would definitely stay here again

Cons:

A few improvements would have made the stay perfect.
EG
Reading lamps
Proper bedside units
The microwave is too high up (above head height)
The safe was not fixed
USB charging points by the bed rather than the wall unit.
Minor details but things that could easily enhance the stay

2026-09-17 • via Nuitee
J
Jasper • solo_traveller • nl
8
2026-09-16 • via Nuitee
J
Julius • extended_group • nl
7
Pros:

Mooie locatie, aardig personeel.

Cons:

De kamers zijn wat aan de kleine kant, maar voor een nacht is het priema

2026-09-16 • via Nuitee
K
Kieren • couple • gb
6
Good value for money.
Pros:

Hotel has a good location and was clean.

2026-09-16 • via Nuitee
B
Bram • couple • nl
6
2026-09-15 • via Nuitee
S
Sara • family_with_children • es
8
Pros:

La cama era confortable, la situación excelente y el personal amable

Cons:

La única pega es que el baño era muy muy pequeño

2026-09-15 • via Nuitee
M
Mohammad • couple • gb
10
2026-09-15 • via Nuitee
S
Sibanda • solo_traveller • gb
7
2026-09-14 • via Nuitee
M
Martin • solo_traveller • gb
1
2026-09-14 • via Nuitee
S
Sharron • couple • gb
6
2026-09-13 • via Nuitee
A
Angélica • couple • cl
8
Muy buena relación calidad precio
Pros:

La ubicación es genial.

Cons:

Que no hacen el aseo todos los días. Sí cambian las toallas y reponen las cápsulas de café

2026-09-13 • via Nuitee
M
Miwako • solo_traveller • us
8
2026-09-13 • via Nuitee
M
Marius • couple • nl
7
2026-09-12 • via Nuitee
H
Hazel • solo_traveller • gb
6
Easy access to underground and Kensington high st and gardens. Very small room
Pros:

Location was perfect for meeting up with friends. Hairdryer and shower gel provided.

Cons:

I was not told on booking that I would be on the third floor without a lift. There was a kettle but no tea or coffee provided. Bathroom could have been cleaner. The walls are very thin so easily disturbed by other guests.

2026-09-12 • via Nuitee
N
Nikisha • extended_group • nl
6
Is oke. Kan wel beter
Pros:

Locatie is top! Dicht bij een metro station. En veel eet gelegeheden

Cons:

De kamer was niet heel schoon. Er lag een bs blonde haren naast het bed. Er was geen toilet borstel naast het bed. En het prullenbakje werd nooit geleegd.

2026-09-09 • via Nuitee
M
Maher • couple • it
2
2026-09-08 • via Nuitee
J
jeff • couple • gb
7
2026-09-08 • via Nuitee
E
Eliott • solo_traveller • gb
6
2026-09-08 • via Nuitee
F
Filippo • solo_traveller • it
7
Pros:

La posizione vicino ai mezzi pubblici

Cons:

Letto molto corto, se superate i 170cm non ci state

2026-09-07 • via Nuitee