Holiday Inn Express & Suites - Bend South by IHG

Hotels
•
Holiday Inn Express
9 (643 reviews)
61070 S. Hwy 97 , Bend , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean / spotlessly clean
Comfortable beds and well-designed rooms
Friendly, helpful staff
Convenient location (close to highway/Old Mill)
Good breakfast options
Pool, parking, and pleasant grounds
Cons:
Breakfast service/replenishment issues
Overbooking / room allocation problems via third-party booking
Occasional noisy generator or unit at night
Isolated issues: glue on bathroom floor and empty body wash
Some guests found beds too soft or room seating limited
Missed breakfast due to restricted hours

Categories

Cleanliness
9.5
Multiple guests called the hotel 'very clean', 'exceptionally clean' and 'spotlessly clean'; one guest noted glue on the bathroom floor that stuck to shoes.
Service
9
Staff repeatedly described as friendly, kind and helpful; some operational lapses reported (overbooking communication and front-desk not replacing an empty body wash).
Location
9.2
Many reviewers praised the convenient location (close to highway, right off freeway, near Old Mill); one comment noted it is not good for walking.
Room Quality
9
Rooms described as new, well designed, large and comfortable with good beds for most guests; isolated complaints about beds being too soft, limited seating in a double room, and one report of small room size.
Amenities
9
Good amenities highlighted (breakfast options, pool, parking, pleasant grounds); occasional issues with replenishment and an empty bathroom product were reported.
Value for Money
8.5
A few guests cited room cost and booking/overbooking frustrations as negatives, though many implied fair value given cleanliness and service.
Food and Beverage
8.8
Breakfast was frequently praised as tasty and excellent, but several service problems were noted (items not replenished, cold omelets, missed hours).
Overall Experience
9
Overall sentiment is very positive—several 'excellent' or 'amazing' stays and return intent—tempered by service/operational issues for a minority of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Modern Amenities
Holiday Inn Express & Suites - Bend South offers modern amenities such as a fitness centre and free WiFi, ensuring a comfortable stay for all guests.

Convenient Location
Conveniently located near popular parks like Drake Park and Hollinshead Park, guests can easily explore the beauty of Bend's outdoors during their stay.

Exceptional Service
With a 24-hour front desk and a business centre, guests can expect exceptional service and assistance throughout their visit to Holiday Inn Express & Suites - Bend South.

Book your stay now at Holiday Inn Express & Suites - Bend South for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 643 reviews
Cleanliness: 9.5
Service: 9
Location: 9.2
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.8
Overall Experience: 9
B
Barbara • solo_traveller • us
10
2026-10-30 • via Nuitee
V
Vance • couple • us
9
Pros:

The room was very well designed with all the amenities needed. Very comfortable bed and exceptionally clean room.

2026-10-26 • via Nuitee
H
Hedwig • solo_traveller • de
8
2026-10-16 • via Nuitee
K
Kat • couple • us
10
Pros:

Friendly staff, comfortable and clean room.

2026-10-14 • via Nuitee
M
Mavis B • family_with_children • us
9
A very enjoyable stay.
Pros:

The breakfast room was very clean and pleasant. The breakfast food was nicely prepared and tasty.

2026-10-11 • via Nuitee
D
DAVID • couple • us
10
2026-10-11 • via Nuitee
F
Florante • couple • us
10
2026-10-10 • via Nuitee
J
jameson • couple • us
9
Great
2026-10-09 • via Nuitee
K
Karen • couple • us
9
We enjoyed our stay. Staff was friendly and breakfast very good! We also liked all the plugins.
2026-10-09 • via Nuitee
S
Shelley • solo_traveller • us
10
Pros:

It was very easy to find, right off the freeway. Very clean and new!

2026-10-07 • via Nuitee
D
Darlene • couple • us
9
It was great.
Pros:

Conveniently located close to highway

Cons:

Not a good location for walking

2026-09-17 • via Nuitee
K
Karen • solo_traveller • us
10
The Staff was very Kind & Helpful and the Hotel was clean.
Pros:

There was so many options for the Breakfast. I’m grateful it was an option at the hotel!

2026-09-16 • via Nuitee
R
RANDY • solo_traveller • us
9
2026-09-15 • via Nuitee
M
Malinda • family_with_children • us
10
2026-09-15 • via Nuitee
L
Lynette • couple • us
9
2026-09-14 • via Nuitee
J
Julie • couple • us
10
2026-09-13 • via Nuitee
M
marc • solo_traveller • es
8
2026-09-11 • via Nuitee
D
Dale • solo_traveller • us
8
Pros:

Parking and room very clode

2026-09-10 • via Nuitee
L
Linda • couple • us
10
2026-09-10 • via Nuitee
B
Brian • couple • gb
9
2026-09-07 • via Nuitee