APA Hotel Ueno Hirokoji

Hotels
8.3 (4875 reviews)
Chiyoda-ku Sotokanda 5-3-3 , Tokyo , jp
+81 3-3836-0855

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Cons:
Breakfast quality wasn't great
Rooms are small

Categories

Cleanliness
7.7
Some guests noted issues with cleanliness, particularly with the handling of bedding during cleaning.
Service
9.2
Numerous reviews highlight the friendliness and helpfulness of the staff.
Location
9.2
The hotel is praised for its excellent location near metro stations and attractions.
Room Quality
7.7
Rooms are clean, but a few guests found them small and had temperature control issues.
Amenities
8.7
General satisfaction with amenities, although some limitations in breakfast options were noted.
Value for Money
8.2
Perceived as good value considering location and service, but some felt room size impacted overall value.
Food and Beverage
7.2
Mixed reviews on breakfast quality and options available.
Overall Experience
8.5
Overall, guests enjoyed their stay despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:21

Property Description

Central Location in Tokyo
Located in the heart of Tokyo, APA Hotel Ueno Hirokoji offers easy access to popular attractions such as Akihabara Neribei Park and Marishiten Tokudaiji Temple.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern amenities including a flat-screen TV, private bathroom, and fridge. Guests can enjoy a comfortable stay with thoughtful touches like bed linen and towels.

Convenient Facilities
With a buffet breakfast, free WiFi, and a 24-hour front desk, guests can start their day right and explore Tokyo with ease. The hotel also offers luggage storage and currency exchange services for added convenience.

Book your stay at APA Hotel Ueno Hirokoji for a memorable Tokyo experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 4875 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 7.2
Overall Experience: 8.5
D
Dário • solo_traveller • mz
7
2026-07-25 • via Nuitee
B
Beatriz • couple • cl
8
Hotel práctico para lo pequeño que es
Pros:

Era todo muy funcional, la pieza era muy pequeña pero tenía todo para hacerla confortable

Cons:

Que un día dejamos puesto el cartel para que hicieran la pieza y no hicieron ni la cama

2026-07-24 • via Nuitee
B
Braisito Susrez • solo_traveller • es
2
Pros:

La ubicación es relativamente buena situada dentro de UENO.

Cons:

Creo que es la primera vez que escribo una crítica negativa en Booking pero creo que lo sucedido en el hotel no se puede pasar por alto.
El personal fue de lo más desagradable, en el desayuno después de haber pagado los 4 días (te dan una especie de tickets) el segundo día, no nos atendieron diciendo que se habían pasado dos minutos de la hora. Según la empleada eran las 9:02 y el restaurante aunque cierra a las 9:30 debes ir antes de las 9 y nos dejaron sin desayunar.
Te regalé los tickets de desayuno de los siguientes día no queriendo ni la devolución del dinero. No volvi a desayunar más ahí.
Por otro lado, las habitaciones no las limpian, según el hotel, el motivo es cuidar el medio ambiente por lo que tienes que pedir que te cambien las toallas y que limpien.
La cama era pequeña y pegada a la pared.
No había sitio para dejar las maletas ni la ropa.
El baño diminuto, si no abrías la puerta no entrabas en el baño.
El calor en las zonas comunes era insoportable.
En cuanto al personal acabar diciendo que nunca había sentido un desprecio tan grande por parte de nadie.
Ojalá los despidan a todos.

2026-07-24 • via Nuitee
M
Magali • extended_group • ch
9
2026-07-23 • via Nuitee
D
Daniela • solo_traveller • co
9
Pros:

La ubicación, el trato del personal y en general la limpieza.

Cons:

Las habitaciones eran pequeñas, por lo que sí se tiene mucho equipaje, puede ser algo incómodo, pero funciona bien si no se va a estar gran parte del tiempo en la habitación.

2026-07-23 • via Nuitee
B
Blazej • couple • pl
9
It was great, the staff was helpful and other than that smell it was a fantastic hotel.
Pros:

The staff, the location.

Cons:

When we turned the air con on at night (only at night) it would emanate a very strong smell of urine.

2026-07-21 • via Nuitee
L
Leon • couple • be
8
2026-07-20 • via Nuitee
J
Julia • family_with_children • br
9
2026-07-20 • via Nuitee
I
imamura • solo_traveller • jp
10
2026-07-20 • via Nuitee
D
Dwight Fredrick • solo_traveller • ph
8
Check out
Pros:

Overall experience

Cons:

early checkout. 10 am is too early for checkout. should be 11 or 12 am

2026-07-19 • via Nuitee
M
Michael • solo_traveller • au
9
Pros:

Location, price..

2026-07-18 • via Nuitee
A
AMIR • family_with_children • gb
9
2026-07-18 • via Nuitee
J
Jose • couple • us
10
2026-07-18 • via Nuitee
A
Adelaida • solo_traveller • es
8
Pros:

Localización

Cons:

Habitación muy pequeña

2026-07-18 • via Nuitee
M
Mesaros • couple • jp
10
Amazing location, not too noisy and amazing staff who go above and beyond!
Pros:

Clean rooms, cozy, easy to access

2026-07-17 • via Nuitee
M
Maicon • family_with_children • br
10
Foi excelente
Pros:

Limpeza e organização bem como localização

2026-07-17 • via Nuitee
H
Hiroyasu • solo_traveller • jp
10
2026-07-16 • via Nuitee
S
Sanni • couple • fi
9
Really nice stay, would come again.
Pros:

Kind staff, they speak english well. Great location near Akihabara. It is really easy to acces many places. Comfortable bed and working air conditioning. The hotel room really had all you needed and more. I realised I didn’t have to take so much stuff with me because the bathroom had toothbrushes, hair ties, cotton buds, razors, combs, shower cabs… I could go on! So much stuff which I was really happy about. They brought us new towels in a bag almost every day and we took them inside not realising that we could leave them by the door if we didn’t need them. We ended up having like three bags with towels in the room🤣 great service! We really ejoyed our time. Loved the atmosphere.

Cons:

The room was small but it was expected. The pillow was a bit hard but I’m glad there were 2 pillows for each person. The breakfast options were weird in my opinion. The food was really good but it was too heavy for breakfast. There were three options to choosw from but two of them felt like lunch/dinner meals.

At some point the cleaners tried to come to our room when I was changing clothes. I hid and kindly let them know that we are fine with no cleaning right now and that I did not have my clothes on but they still tried to open the door for a long moment. I guess they didn’t understand english well, so I understand. They did their job well after we left.

2026-07-15 • via Nuitee
A
ai • solo_traveller • jp
8
2026-07-13 • via Nuitee
I
Ionut L. • solo_traveller • ro
10
2026-07-13 • via Nuitee