Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Heating
-
Terrace
-
Family rooms
-
Hiking
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Express check-in/check-out
-
Cycling
-
Airport shuttle
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Meeting/banquet facilities
-
Hot tub/Jacuzzi
-
Sauna
-
Dry cleaning
-
Breakfast in the room
-
Massage services
-
Spa/wellness center
-
Valet parking
-
Hammam
-
Non-smoking throughout
-
Private parking
-
Outdoor pool
-
Sun terrace
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Street parking
-
Airport shuttle (additional charge)
-
Shared lounge/TV area
-
Shuttle service (additional charge)
-
Concierge service
-
Special diet menus - on request
-
Wheelchair accessible
-
Allergy-free room
-
Outdoor pool - seasonal
-
Kid meals
-
Snack bar
-
Lockers
-
Pool with view
-
Heated pool
-
Electric vehicle charging station
-
Indoor pool
-
Toilet with grab rails
-
Kid-friendly buffet
-
Pool bar
-
Outdoor furniture
-
Sun loungers or beach chairs
-
Picnic area
-
Wine/champagne
-
Sun umbrellas
-
Airport drop off
-
Airport pick up
-
Coffee Shop on site
-
Fruits
-
Shallow end
-
Spa/wellness center services
-
Steam room
-
Beauty Services
-
Fitness/spa locker rooms
-
Shuttle service
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Thermometers for guests provided by property
-
Walking tours
-
Breakfast takeaway containers
-
Key card access
-
Bike tours
-
Tour/class on local culture
-
Live music/performance
-
Themed dinner nights
-
Broadcast Live sport events
-
Temporary art galleries
-
Happy hour
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Dining and Cocktails:
Indulge in exquisite culinary experiences at D 'Vino Flavors & Soul restaurant and sip on handcrafted cocktails at Boho Mixology Cocktail Bar lounge.
Relaxation and Wellness:
Unwind at the Wellness & Spa center with sauna, Turkish bath, and indoor pool, or pamper yourself with rejuvenating treatments at the massage center. Stay active at the fully equipped gym and enjoy the indoor pool as part of the Spa circuit.
Scenic Outdoor Amenities:
Experience tranquility in the garden, soak up the sun on the terrace, and take a refreshing dip in the outdoor swimming pool.
Book your stay at MW Douro Wine & Spa Experience Hotel Collection for a blend of luxury, relaxation, and top-notch services.
A deposit may be required at the property.
Location
Guest Reviews
The hotel is in the middle of nowhere; it is a very good hide away for relaxation. Room temp was controllable. Beds were very comfy. Parking in front of the hotel. Quiet. Room floor cleanness below expectations. Nice size room. Staff very friendly and helpful. WiFi was good. Ck-in/out fast and easy. Shower was amazing.
Location.
Bon petit déjeuner.
Climatisation peu performante
La vue, la piscine, le calme et la chambre rangée proprement.
Petit déjeuné léger, quand le jus était fini ou les paincake quand on en voulait on nous disait qu’il y en avait plus.
Nous venions vers 9h/9h30.
Simpatia dos funcionários e principalmente da localização com uma vista bonita
Não é compreensível que um hotel com a categoria de 5 estrelas tenha essa qualidade de serviço.
O check-in foi incompreensível, tiveram de confirmar se o quarto estava disponível, após 1 hora da data indicada e disponibilizaram-no sem toalhas.
Quando nos dirigimos à zona da piscina solicitamos toalhas e informaram que seria na receção. Na receção tivemos de esperar e entregaram toalhas para a piscina que eram toalhas de quarto. Mesmo após algum tempo que passamos na piscina continuamos sem toalhas no quarto, pois após chegarmos ao quarto tivemos que descer novamente à receção para pedir.
O espaço de apoio à piscina mais parecia um contentor sem nenhuma qualidade, onde a "ementa" era um papel colocado ao lado com fita-cola. O funcionário informou logo que não havia uma série de itens e as opções para comer eram muito limitadas, sendo necessário aguardar pelo serviço que era executado na cozinha interna do hotel.
Ainda bem que ficamos apenas uma noite, pois constatamos que havia vários hóspedes que não tiveram o quarto arrumado.
Os funcionários presentes desdobraram-se para prestar o melhor serviço possível, mas verificou-se que eram insuficientes para as tarefas que necessitavam de executar.
A piscina exterior, localização/vista, estética do hotel no geral
Chinelos não estavam lavados, estrutura do hotel pouco cuidada, máquina de café do pequeno almoço avariada, pouca variedade no pequeno almoço, staff apesar de simpático e prestativo era reduzido e com pouca informação acerca do hotel.
Piscina Exterior, Piscina Interior e Spa. Linda Paisagem e bom pequeno almoço. Funcionários Simpáticos.
Hotel a precisar de renovação em alguns locais. Poucos funcionários para a dimensão do Hotel.
Hotel de 3 estrelas. Paguei por 5 estrelas.
Simpatia dos funcionários
Não é um hotel 5 estrelas, mas sim um 3
Le petit déjeuner est très bien
Les chambres spacieuses et bien decoré
Le personnel est très sympathique
Faltava um pouco de ambiente no hotel mais na parte da noite , como está situado num ligar calmo , podia ter um bar aberto para a malta conviver
Your guide to the flawless travel experience
Popular Countries
Get our app
