Virgin Hotels Nashville

Hotels
Virgin Hotels
9 (1194 reviews)
1 Music Square West , Nashville , us

Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Excellent location
High-quality amenities
Positive overall experience
Cons:
Inconsistent housekeeping
Variable restaurant service

Categories

Cleanliness
7.83
Housekeeping was inconsistent; some areas were neglected.
Service
9.8
Consistent praise for staff, especially D’rell's exceptional service.
Location
9.34
Centrally located with easy access, allows for a quiet stay.
Room Quality
9.29
Rooms were well furnished with high-quality décor and amenities.
Amenities
9.32
Hotel amenities were well-received, including the rooftop bar pop-up.
Value for Money
8.78
Good experience considering overall quality, though pricing may vary.
Food and Beverage
8.33
Inconsistent restaurant service, but quality of food was praised.
Overall Experience
9.3
Generally positive experiences noted with room for slight improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:47

Property Description

Luxurious Accommodation
Experience luxury at its finest at Virgin Hotels Nashville, located just 1.2 km from Vanderbilt University. The 4-star hotel offers air-conditioned rooms with free WiFi, a fitness centre, private parking, and a restaurant.

Unparalleled Amenities
Indulge in a variety of amenities including a terrace, bar, room service, and a 24-hour front desk. Selected rooms feature balconies with stunning sea views, while all rooms are equipped with a safety deposit box and cozy bed linen.

Entertainment and Dining
Enjoy an American breakfast during your stay and take advantage of recreational activities such as billiards and table tennis. With popular attractions like Bridgestone Arena and Ryman Auditorium nearby, Virgin Hotels Nashville is the perfect choice for your next getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

9
Based on 1194 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
J
J5076YSdanielg Business
10
This Canadian felt well taken care of during HITS HOME Music Conference!
Pros:

One of the most attentive staff and friendly experiences I've had traveling for work. They gave me the group rate with a lot of flexibility and checkout experience was seamless.

2026-05-14 via Tripadvisor
9
947grantp NONE
6
Bad bathroom and front desk
Pros:

Super weird bathroom setup with only a curtain to cover the toilet and the toilet is also apart of the shower. Felt kinda awkward when staying with a friend. Front desk was pretty rude and looked like I was a problem just for checking in. Otherwise it’s a nice hotel.

2026-05-14 via Tripadvisor
J
johnsF2825FB Business
10
Meeting made easy
Pros:

Had a conference in the Maybelle rooms and the valet team was extremely fast and efficient. Riley made the recovery process for the car very speedy as well.

2026-05-12 via Tripadvisor
4
465treeh Friends getaway
10
AMAZING VALET TEAM
Pros:

Sara was so great and took the time to help me with the link and lennon took great care of of my car

2026-05-11 via Tripadvisor
K
kaydR4685VW Couples
10
Wonderful
Pros:

I so love This hotel. It has the coolest vibe!!!

2026-05-09 via Tripadvisor
L
L760FIzackm Couples
10
Top notch stay
Pros:

My wife and I travel a lot and this hotel is absolutely one of the best stays we’ve had in a while. The lobby, Common Ground patio, rooftop pool / bar and rooms are all fantastic (especially the pool). The staff at this property is also great — we’re here for a wedding weekend meaning late nights, and Dino went above and beyond to come to the rescue helping us out after hours. We will definitely stay here again when we’re back in Nashville. Highly recommend!

2026-05-09 via Tripadvisor
D
Daniela solo_traveller us
9
2026-05-04 via Nuitee
G
G1502FHmichaelb Couples
10
Amazing
Pros:

Amazing service! Gorgeous rooms. We highly recommended. GREG WAS AMAZING! Will definitely come back in the future.

2026-05-01 via Tripadvisor
J
jamesmG9535PY Couples
10
We WILL be back
Pros:

The hotel was beautiful, the people were amazing and the stay was overall incredible! Jonathan (bellhop) and Will (valet) were incredibly friendly and helpful.

2026-04-26 via Tripadvisor
K
KSigler01 Couples
10
5 Stars for Jonathan & Dustin!
Pros:

We had a fantastic experience at the Virgin Hotel. While the hotel itself is stunning, the staff is what makes it shine. Jonathan and Dustin went above and beyond to take care of us—they were friendly, professional, and just great guys to chat with.
The rooftop pool area is a 10/10. It’s the perfect spot to spend an afternoon if you want great music, high-quality cocktails, and a solid food menu. The atmosphere is unbeatable. Highly recommend for anyone looking for a high-energy, high-service stay in Nashville.

2026-04-26 via Tripadvisor
E
evanhW7222BC Couples
10
Would recommend
Pros:

Amazing stay at this hotel. Extremely friendly staff, especially Jonathan the bellman. He was always available for assistance and in such a friendly mood at all times making us feel right at home.

2026-04-26 via Tripadvisor
M
mariahl686 Family
10
Great Experience
Pros:

Johnathan was great help. The view was good place was nice and neat and clean food was delicious

2026-04-26 via Tripadvisor
P
Passport47936609560 Friends getaway
10
Great Nashville Hotel!!
Pros:

Had a great experience at this hotel! Rooftop bar and pool was awesome, very clean and modern! Kita was so excellent at brunch as they were short staffed that morning and she was doing it all!!

2026-04-26 via Tripadvisor
G
gregoryc392 Business
2
Gave my room to another person who got to the hotel earlier than I did.
Pros:

Had a reservation and confirmed I would be arriving late. Imagine my surprise when they didn't have the room I reserved. I felt like I was in a Sienfeld episode. You can take the reservation but you can't keep the reservation. Booked King and was put in a double room.

Hotel needs a refresh. Rooms are getting tired and old. Floor and fixtures have lots of wear and tear.

2026-04-25 via Tripadvisor
G
gcM6083KY Couples
10
Great experience
Pros:

Enjoyed the property, lovely staff

2026-04-25 via Tripadvisor
E
Elisha couple gb
10
Querky, clean and buzzy, we had an amazing stay!!
Pros:

Everything!!

2026-04-25 via Nuitee
G
gemmacM1800HC NONE
4
Wouldn’t stay here again
Pros:

Room was not clean on arrival and only cleaned once during our 4 night stay despite several requests to have it cleaned. Staff were miserable and rushed guests. We had a fair amount of luggage due to a 3 week trip and were made to feel like an inconvenience. The only saving grace is the valet staff who were absolutely exceptional.

2026-04-24 via Tripadvisor
Z
zanpride Couples Fernandina Beach, Amelia Island, Florida
10
Fabulous waitress
Pros:

We went to the rooftop at the Virgin Hotel. Our waitress Sophie was an amazingly warm, friendly professional and took great care with my allergies!

2026-04-24 via Tripadvisor
M
milacB8591QR Solo travel
10
Very friendly!
Pros:

The valet staff were very quick and friendly! No problems whatsoever with drop off and pick up. Ana my valet did great! Would recommend!

2026-04-23 via Tripadvisor
C
coopers251 Solo travel
10
Lovely experience
Pros:

I valeted here and India was very helpful for finding local eats and attractions!

2026-04-23 via Tripadvisor