IntercityHotel Hannover Hauptbahnhof-Ost

Hotels
•
IntercityHotels
8.3 (2335 reviews)
Andreas-Hermes-Platz , Hannover , DE
+49 511 20022000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location near train station
Comfortable rooms and good service
Cons:
Cleanliness concerns with room maintenance
Unsatisfactory food and beverage options

Categories

Cleanliness
7.63
Mention of cleanliness issues such as no daily cleaning and presence of silverfish.
Service
9.1
Service raises concerns based on several reviews but is acknowledged as standard for hotel tier.
Location
9.64
Hosted guests mention excellent proximity to train station and city center.
Room Quality
8.09
Rooms are noted as comfortable and well-equipped, but some complaints about size.
Amenities
8.12
Basic amenities are available, but complaints about limited TV channels and breakfast selection.
Value for Money
8.08
Considered acceptable for the location but some reviews express dissatisfaction with breakfast cost.
Food and Beverage
7.13
Several guests expressed disappointment with breakfast options and service.
Overall Experience
8.6
General sentiment is positive, but there are varied experiences noted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:26

Property Description

City-Center Convenience

Modern Comforts

Delicious Dining Options

Book now to experience Hannover in style at IntercityHotel Hannover Hauptbahnhof-Ost. **

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.3
Based on 2335 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.13
Overall Experience: 8.6
M
Marcus • couple • de
9
Alles top, gerne wieder
2026-11-06 • via Nuitee
M
Marcus • couple • de
9
2026-11-06 • via Nuitee
J
Jessica • family_with_children • de
7
2026-11-06 • via Nuitee
V
Vanessa • solo_traveller • de
8
2026-11-04 • via Nuitee
K
Karsten • solo_traveller • de
6
2026-11-04 • via Nuitee
K
Kai • solo_traveller • de
8
2026-11-02 • via Nuitee
J
Jing • solo_traveller • ch
1
Cons:

Nachhaltigkeit ist wichtig, aber Gäste sollten vorher informiert werden, wenn die Zimmerreinigung entfällt. Noch enttäuschender war die unfreundliche und herablassende Reaktion an der Rezeption auf meine Nachfrage. Von einem Vier-Sterne-Hotel erwarte ich mehr Transparenz und einen respektvollen Umgang.

2026-11-02 • via Nuitee
U
Uwe • solo_traveller • de
10
2026-11-01 • via Nuitee
S
Sara FC Sun • extended_group • tw
6
Pros:

1. 地點。離火車站真的很近，沿路走過來算是安全的。
2. 房間隔音很好。很安靜，基本上在房內完全聽不到走廊的聲音。
3. 房間空間在市區算是大的，可以放得下兩個大行李。而且空間運用得很好，有櫃子可以收納雜物，另外還有提供兩罐汽泡水。

Cons:

1. 房間沒有打掃。我們住宿了4晚，一天都沒有打掃。第一天就算了，第二天也沒有掃，只好請櫃檯送新的毛巾，他說明天才會有人打掃，結果隔天也沒有。後來隔天下午再去和櫃檯說，他說紀錄上已經打掃過了，如果要再安排打掃，只有早上，下午沒有，所以也是要再等隔天。等到最後一天早上，終於有人來了，但是我們也要退房了。
2. 入住當天的櫃台服務人員很不親切。我們坐了長途的火車很疲累，在晚上抵達飯店要check in，但是她處理完前面的客人後，完全不想理在櫃台等待的我們。當然除了這位人員，其他服務人員都非常好。
3. 房間的床和枕頭偏軟，而且枕頭只有一個。
4. 浴室的新毛巾上面有污漬，讓人有點擔心。

2026-10-31 • via Nuitee
S
Saeed • family_with_children • ae
8
2026-10-31 • via Nuitee
B
Birgit • solo_traveller • de
9
2026-10-30 • via Nuitee
T
Tobias • solo_traveller • de
8
2026-10-30 • via Nuitee
D
Dominik • family_with_children • de
10
Pros:

Der Ausblick vom 13. Stock

2026-10-30 • via Nuitee
K
Kai • solo_traveller • de
8
2026-10-28 • via Nuitee
P
Pascal • family_with_children • de
9
2026-10-26 • via Nuitee
A
Andrei Cupcea • solo_traveller • md
8
2026-10-25 • via Nuitee
K
Kitsch • family_with_children • de
8
2026-10-25 • via Nuitee
L
Livio • family_with_children • ch
8
2026-10-24 • via Nuitee
S
SRL • couple • it
10
2026-10-23 • via Nuitee
A
Anton • extended_group • si
8
Cons:

hotel without a parking space

2026-10-22 • via Nuitee