The Hotel Britomart

Hotels
•
TFE Hotels Collection
9.4 (2331 reviews)
29 Galway Street , Auckland , nz
+64 9 300 9595

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern rooms
Good service
Cons:
Breakfast was not satisfactory
Some upkeep issues

Categories

Cleanliness
9.43
Generally clean, but one review mentioned the upkeep of the property lacking.
Service
10
Staff were friendly, professional, and very helpful across multiple reviews.
Location
9.9
Amazing location, walking distance to many attractions.
Room Quality
9.44
Rooms are modern, well-designed, and comfortable.
Amenities
9.09
Amenities are decent, but breakfast options had extra charges.
Value for Money
8.92
Good value overall, but breakfast pricing was a downside.
Food and Beverage
8.58
Breakfast was included but many items charged extra, not as expected.
Overall Experience
9.83
Many reviews reflect a positive overall impression, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:12

Property Description

Luxurious 5-Star Stay in the Heart of Auckland

Convenience at Your Fingertips:
Indulge in the convenience of concierge services, free bikes to explore the city, and free WiFi throughout the property. Stay active at the on-site fitness centre during your stay.

Elegant Rooms with Modern Amenities:
Relax in air-conditioned rooms equipped with top-notch amenities including a flat-screen TV, minibar, and a private bathroom with a shower. Enjoy a comfortable stay with bed linen and towels provided.

Prime Location for Exploring Auckland:
Located near popular attractions like Auckland Art Gallery and Sky Tower, The Hotel Britomart is the perfect base for exploring the city. With Viaduct Harbour just a short walk away, immerse yourself in the vibrant surroundings.

Book your luxurious stay at The Hotel Britomart now for an unforgettable Auckland experience.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note, bookings over 7 nights will only receive a weekly housekeeping service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Location

Guest Reviews

9.4
Based on 2331 reviews
Cleanliness: 9.43
Service: 10
Location: 9.9
Room Quality: 9.44
Amenities: 9.09
Value for Money: 8.92
Food and Beverage: 8.58
Overall Experience: 9.83
T
Tamara • couple • ca
10
Excellent
Pros:

Design, small details, sustainability values

Cons:

A few more square feet in the room would have been nice.

2026-09-09 • via Nuitee
K
Kerri • couple • au
10
Pros:

Beautifully designed, awesome location and fantastic staff

2026-09-09 • via Nuitee
J
Jessica • couple • nz
10
2026-09-09 • via Nuitee
R
Robert • solo_traveller • us
10
2026-09-07 • via Nuitee
J
Jac • solo_traveller • au
10
2026-09-06 • via Nuitee
J
Josh • couple • nz
10
2026-09-04 • via Nuitee
S
Sheree • family_with_children • nz
10
Amazing place to stay
2026-09-04 • via Nuitee
E
Emma • solo_traveller • nz
8
Loved it, happy to return one day.
Pros:

Excellent location, extremely stylish and comfortable.

2026-09-03 • via Nuitee
R
Ricky • extended_group • ph
10
Really enjoyed it. Would recommend it , and would love to come back.
Pros:

Staff were superb. Howard the concierge was spot on.

Cons:

Nothing.

2026-09-03 • via Nuitee
A
Ariane • couple • nz
10
2026-09-03 • via Nuitee
T
Tristan • couple • nz
10
2026-09-03 • via Nuitee
J
Jen • couple • au
9
2026-09-02 • via Nuitee
J
Jane • couple • nz
10
Loved my stay here. Just wish it was longer. Will definitely stay again.
Pros:

The staff are amazing. So friendly and helpful. The food at Kingi is beautiful. The room is quiet and cosy. Everything was lovely.

2026-08-31 • via Nuitee
A
Alison • couple • au
9
2026-08-30 • via Nuitee
F
Fraser • solo_traveller • nz
10
Fantastic!
Pros:

Lovely breakfast!

Cons:

One of the best hotels in Auckland. Great service and a most enjoyable stay!

2026-08-30 • via Nuitee
J
Jessica • couple • nz
9
Prime location, amazing food and aesthetic
Pros:

The staff, location and food was amazing. The rooms are small but very cosy!

2026-08-29 • via Nuitee
S
Steve • couple • nz
8
Cons:

Rooms were smaller than we expected ............ we knew they were on the small side, but not as small as they were. Still a very nice stay though.

2026-08-27 • via Nuitee
U
Umberto • couple • it
10
Pros:

Posizione incredibile nel quartiere più bello della città, ristorante buonissimo e staff eccezionale

Cons:

Camera un po’ piccola

2026-08-26 • via Nuitee
M
Mario • couple • it
8
2026-08-25 • via Nuitee
R
Ruth • solo_traveller • au
8
Loved staying here. Great aesthetic, products, location and helpful staff.
Pros:

Great location and helpful staff. Beautiful decor and bathroom products.

Cons:

Lighting and heating/cooling were adjustable but still seemed too bright and too warm. Cleaners replaced towels that I hung, despite hotel’s green philosophy saying otherwise.

2026-08-23 • via Nuitee