The Hotel Britomart

Hotels
TFE Hotels Collection
9.4 (2215 reviews)
29 Galway Street , Auckland , nz

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern rooms
Good service
Cons:
Breakfast was not satisfactory
Some upkeep issues

Categories

Cleanliness
9.43
Generally clean, but one review mentioned the upkeep of the property lacking.
Service
10
Staff were friendly, professional, and very helpful across multiple reviews.
Location
9.9
Amazing location, walking distance to many attractions.
Room Quality
9.44
Rooms are modern, well-designed, and comfortable.
Amenities
9.09
Amenities are decent, but breakfast options had extra charges.
Value for Money
8.92
Good value overall, but breakfast pricing was a downside.
Food and Beverage
8.58
Breakfast was included but many items charged extra, not as expected.
Overall Experience
9.83
Many reviews reflect a positive overall impression, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:12

Property Description

Luxurious 5-Star Stay in the Heart of Auckland

Convenience at Your Fingertips:
Indulge in the convenience of concierge services, free bikes to explore the city, and free WiFi throughout the property. Stay active at the on-site fitness centre during your stay.

Elegant Rooms with Modern Amenities:
Relax in air-conditioned rooms equipped with top-notch amenities including a flat-screen TV, minibar, and a private bathroom with a shower. Enjoy a comfortable stay with bed linen and towels provided.

Prime Location for Exploring Auckland:
Located near popular attractions like Auckland Art Gallery and Sky Tower, The Hotel Britomart is the perfect base for exploring the city. With Viaduct Harbour just a short walk away, immerse yourself in the vibrant surroundings.

Book your luxurious stay at The Hotel Britomart now for an unforgettable Auckland experience.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note, bookings over 7 nights will only receive a weekly housekeeping service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs NZD 60 per day.

Location

Guest Reviews

9.4
Based on 2215 reviews
Cleanliness: 9.43
Service: 10
Location: 9.9
Room Quality: 9.44
Amenities: 9.09
Value for Money: 8.92
Food and Beverage: 8.58
Overall Experience: 9.83
G
ger2102 couple au
10
Lovely way to start our North Island journey
Pros:

Our first hotel on our North Island itinerary and it didn't disappoint. Great location, with lovely options for food and being close to the ferry for our Waiheke Island visit was also a bonus. The hotel itself was modern, focussed on sustainability and has all that you need.

Cons:

Nothing.

2026-05-23 via Nuitee
J
Johan solo_traveller nz
10
2026-05-23 via Nuitee
B
Brett couple nz
9
2026-05-23 via Nuitee
M
Marianne family_with_children nz
8
We had an enjoyable stay.
Pros:

The hotel is very cool, I enjoyed the bar and complimentary wine. Location is very good.

Cons:

shower is unpleasant with water covering toilet area. Lighting could be better. Food is pricey at Kingi.

2026-05-22 via Nuitee
L
Lissy couple nz
8
2026-05-21 via Nuitee
A
andrea solo_traveller nz
10
2026-05-19 via Nuitee
M
Michele solo_traveller nz
9
2026-05-19 via Nuitee
P
PETER couple au
10
will book again!
Pros:

Location is perfect, friendly staff greeted us warmly. Room was clean and comfortable with an awesome bed. Most certainly will be returning.

Cons:

Small one... Slow cooked eggs for Brekky, didn't work for me.

2026-05-18 via Nuitee
J
Judy couple ca
10
Pros:

Everything

Cons:

Nothing

2026-05-18 via Nuitee
G
Glenn couple au
10
Pros:

Perfect location, right in the middle of everything we needed. Room was superb, staff were great and nothing seemed too hard.

2026-05-18 via Nuitee
C
Charlotte couple nz
8
Wonderful weekend
Pros:

Staff, restaurant and location

Cons:

Nothing

2026-05-17 via Nuitee
J
Julie couple nz
8
Ideal location, great bed
Pros:

Location

Cons:

Nothing

2026-05-17 via Nuitee
K
Katherine couple nz
10
Pros:

Loved the room, compact, modern, clean and comfortable.

Cons:

Room service drinks options and menu were slightly limited.

2026-05-15 via Nuitee
A
Alex couple au
10
The hotel staff , room and establishment were excellent. We enjoyed our stay and would recommend others to stay at Brito
Pros:

Very clean and central to all scenic views , parks , restaurants and shopping

Cons:

Asking for and extra nights stay , even though we were given 20 % discount it seemed high and felt as guests we weren’t given a reasonable deal. Having said that we still enjoyed our time and would like to come back.

2026-05-15 via Nuitee
L
LorraineM2288 Family
10
Our special day. (Wedding)
Pros:

We held our wedding service and reception at the hotel. It could not have been any better well exceeded our expectations. Right from the start seven months ago the communication and commitment from our planner was outstanding. Nothing was ever a problem and she was fantastic. It was a magical day through and through. All the staff were amazing. Highly recommend The Hotel Britomart.

2026-05-14 via Tripadvisor
G
Greg_TorontoCA NONE Toronto, Ontario
10
Great location; excellent service
Pros:

The Hotel Britomart is a quiet boutique hotel in the CBD area and close to the waterfront. I highly recommend this hotel if you are looking for attentive service and to stay away from the bigger hotel brands (which are also nearby). I would definitely consider The Hotel Britomart in the future. The room was clean and comfortable and even though I was on a lower floor, I did not hear any noise from traffic or pedestrians. If you are visiting AKL, for sure give it a try.

2026-05-13 via Tripadvisor
S
Seaside45902499252 Business
10
Wonderful, Calming, Relaxing Hotel
Pros:

This is such a wonderful Hotel - the location is awesome - I would not stay on location alone though, - as you enter the Hotel the aroma in the reception area is super lovely and it relaxes you before you even get greeted by the wonderful staff. The rooms are lovely and it is just all round a wonderful experience.

2026-05-10 via Tripadvisor
P
penelope family_with_children gb
10
excellent, staff very helpful, room clean and quiet. great location, parking easy and efficient
Pros:

breakfast was superb, fresh smoothies and well cooked and presented a la carte

Cons:

coffee was not great quality and could be improved

2026-05-10 via Nuitee
L
Lisa solo_traveller lk
10
2026-05-09 via Nuitee
G
Gemma couple be
10
2026-05-09 via Nuitee