Nazuna Kyoto Tsubaki St.

Hotels
•
Independent
9.4 (71 reviews)
838 Bomoncho, Kyoto, Kyoto, 600-8388 , Kyoto , JP
81-75-7480402

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Facilities

Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Excellent service
Charming room
Cons:
Cleanliness concerns
Food complexity

Categories

Cleanliness
8.64
Cleanliness of common areas can be improved as noted by the reviewer.
Service
10
The staff were exceptionally warm, welcoming, and attentive during the stay.
Location
9.64
While the location necessitates some taxi rides, it is still accessible, enhancing the overall stay.
Room Quality
10
The rooms were described as beautiful and lovely, providing a comfortable and traditional experience.
Amenities
9.64
The private bath and personalized service added to the enjoyment of the stay.
Value for Money
9.14
Though some dining experiences were pricey, the overall value is seen as good.
Food and Beverage
8.14
Dinner options were mixed; some found the menu challenging.
Overall Experience
10
Overall experience was highly positive with a few minor caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:43

Property Description

Experience tranquility at Nazuna Kyoto Tsubaki St., your luxurious oasis in the heart of Kyoto.

Indulge in Pure Relaxation
Unwind at our full-service spa, where professional massage therapies await to rejuvenate your senses.

Gourmet Dining at Your Leisure
Savor exquisite meals at our top-rated restaurant or enjoy the convenience of room service during limited hours.

Comfortable Elegance
Our 23 individually decorated guestrooms offer premium bedding, flat-screen televisions, and private bathrooms featuring rainfall showerheads for a lavish experience.

Conveniently located just moments from Shijo Street and a short drive to major attractions, your perfect getaway awaits. Book your stay today for an unforgettable experience!

Important information:

  • Children 5 years old and younger are not permitted at this property.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Children and extra beds

    Children not allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 71 reviews
Cleanliness: 8.64
Service: 10
Location: 9.64
Room Quality: 10
Amenities: 9.64
Value for Money: 9.14
Food and Beverage: 8.14
Overall Experience: 10
A
Ali • couple • us
10
2026-05-30 • via Nuitee
D
Devyn • couple • us
10
Very incredible hotel, suite & staff!
Pros:

This hotel was absolutely amazing. The suite was equipped with personalized check-in with a sweet treat and small tea. The fully stocked mini bar with variety of beverage options was a very nice addition. The staff was incredibly attentive during conversation in the common lounge area near the front desk and surprised us with a small gift based on knowing what local items we enjoyed. The beds were very comfortable. The location is definitely outside of the city but close enough if you like a long walk and inexpensive to take a taxi. We loved our experience with the breakfast that was a very short walk from our room. I even purchased the reed diffuser that smelled so good in many common areas of the main part of the hotel. I absolutely loved the plunge pool/tub outside of the main bathroom.

2026-05-27 • via Nuitee
D
Daniele • family_with_children • it
6
2026-05-25 • via Nuitee
C
Cristiana • couple • pt
10
Nazuna Kyoto Tsubaki Street provided an exceptional stay defined by understated luxury and tranquility. Every detail was
2026-05-24 • via Nuitee
M
Mathieu • solo_traveller • fr
9
Pros:

L'hôtel est bien situé.
Le personnel est extrêmement serviable et attentionné.
Il a été facile de parler en anglais avec eux.

Le repas du soir ainsi que le petit déjeuner japonais étaient rès bon.

Les explications concernant l'utilisation des différentes commodités (incluant le bain chaud) étaient très clair.

Le petit déjeuner japonais et le repas du soir étaient rès bon.

Cons:

La seule chose dommage est l'absence de tatamis dans la chambre et les quantités un peu faible pour le repas du soir (pour les gros mangeurs).

2026-05-23 • via Nuitee
C
Courtney • extended_group • us
10
The best of the best of the best!
Pros:

Absolutely spectacular in every way. Just outstanding. Some of the kindest staff, incredible food, and lovely accommodations I’ve ever experienced. We were simply blown away. Staying here was literally a prime highlight of our trip.

2026-05-17 • via Nuitee
R
Rachel • couple • us
10
Service was impeccable. They spoke fantastic English and were able to help me with even complicated requests. The facili
Pros:

Absolutely stunning. Even better than the photos. And extremely clean, modern, thoughtful design of both the property and room. Perfection.

Cons:

Nothing applicable

2026-05-12 • via Nuitee
N
Nozomi • extended_group • us
10
2026-04-23 • via Nuitee
D
Daniele • family_with_children • it
8
Da non ripetere con la famiglia
Pros:

Struttura tipica giapponese ricostruita con cura.

Cons:

Lentezza nel Check in, rigidità nel menu della cena e negli orari. Struttura adatta a coppie inadatta ad ospitare famiglie per le rigidità di cui sopra. Costo alto per i servizi offerti.

2026-04-22 • via Nuitee
U
Ursula • couple • it
6
Pros:

La stanza era molto bella

Cons:

Abbiamo cenato in struttura e la cena non mi è piaciuta per niente

2026-04-18 • via Nuitee
K
K3780BAjasonr • Couples
10
Unforgettable experience
Pros:

We had an incredible stay here. The staff were all very accommodating and the hospitality provided is second to none.

2026-04-15 • via Tripadvisor
9
957caylaw • Family
10
Amazing
Pros:

This place is amazing! The room was beautiful and very clean. I stayed in the bamboo room. They provided us with traditional Japanese clothes. I was able to try the Japanese breakfast and it was delicious! The staff was very attentive and friendly. I throughly enjoyed my stay!

2026-04-14 • via Tripadvisor
5
524mackenzieg • Couples
10
The best stay and the best service
Pros:

We had the best stay at Nazuna Kyoto Tsubaki St.

The rooms were spacious and very clean. The semi-open air onsen was very relaxing and the perfect way to unwind after a busy holiday. The dinner was some of the best beef we ever ate.

The staff was amazing and attentive. In particular, we had an amazing host named Rei, who looked after our every need from check-in, to dinner, and even our late night egg sando.

We will forever remember the lovely time we had at Nazuna Tsubaki St., and will not forget the level of service and care from Rei!

We will be back!

2026-04-13 • via Tripadvisor
M
Michaela • family_with_children • us
10
The property is beautiful and the hotel staff are all warm and welcoming.
Pros:

Beautifully decorated and a very serene vibe. I love the 2 floor layout. Plenty of room!

Cons:

There’s nothing to dislike about this property!

2026-04-13 • via Nuitee
X
X675UBsydneyh • Couples
10
One of a kind accommodation
Pros:

This is such a lovely location with such kind staff. The service they provide is top notch

2026-04-12 • via Tripadvisor
L
Lindsay • solo_traveller • us
10
Pros:

Everything was fantastic! We greatly enjoyed our stay and the customer service was absolutely perfect. Breakfast was delicious. Thank you for your hospitality!

Cons:

I can't think of anything I didn't like

2026-04-12 • via Nuitee
S
sunbun007 • Couples • Laguna Beach, California
10
from the check in to our gorgeous room, amazing wagyu dinner experience.
Pros:

QUIET LUXURY in the heart of the city.

2026-04-11 • via Tripadvisor
C
Camper66292657451 • Couples
10
Great treat.
Pros:

Beautiful place. Friendly and very helpful staff who spoke enough English. Love the personal onsen.

2026-04-10 • via Tripadvisor
D
Dream56109749629 • Couples
10
Wonderful honeymoon
Pros:

The staff was amazing. The location was easy to find. The atmosphere was luxurious. The rooms were wonderful with a personal hot bath. The cleanliness was on par with everything else.

2026-04-10 • via Tripadvisor
_
_F5620JK • Couples
10
We had the best time
Pros:

Everything was just amazing!

2026-04-10 • via Tripadvisor