Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Heating
Terrace
Lift / Elevator
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Excellent location with river views
Friendly, helpful and professional staff
Good value for money / favourable price-quality
Pleasant breakfast room with scenic view (when available)
Clean and comfortable rooms reported by many guests
Cons:
Room quality issues: small rooms, tiny bathrooms, limited plugs
Maintenance problems: broken elevator, AC failures, hygiene reports
Breakfast inconsistencies (cold eggs, replenishment issues)
Occasional organizational/cleanliness shortcomings and worn decor

Categories

Cleanliness
7.6
Mixed reports: several guests praised cleanliness and found rooms tidy, but some reported hygiene problems and visible wear (stains, maintenance-related cleanliness issues), lowering the score below the target.
Service
9.3
Consistently praised: multiple reviews highlight very helpful, friendly and professional staff at reception and breakfast, with specific mentions of attentive employees solving issues.
Location
9.4
Strong positive consensus: excellent central location by the river with scenic views and easy access to attractions; repeatedly described as a major strength.
Room Quality
7
Mixed to negative: several guests reported small rooms, lack of plugs, tiny bathrooms, and air-conditioning failures which impacted comfort; some rooms comfortable and clean but overall quality is uneven.
Amenities
6.7
Below average: frequent issues reported with elevator outages, broken or missing in-room items (no soap, no plug near sink), occasional AC failures; parking and internet work for some but amenities are inconsistent.
Value for Money
8.9
Generally positive: many guests explicitly note good value and favourable price-quality relationship for the area, making value a clear strength.
Food and Beverage
7.5
Mixed: breakfast is often praised for location and variety, but there are repeated comments about specific issues (cold/hard eggs, insufficient replenishment, and room for improvement).
Overall Experience
9.2
Overall impression skews positive: despite maintenance and room-specific issues, guests frequently mention helpful staff, great location and good value leading to a generally favorable overall experience for many stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 10:23

Property Description

River Views and Balconies
Enjoy picturesque views of the river from select rooms at Hotel Ordem De Santiago. Step out onto your own private balcony and soak in the tranquil surroundings.

Modern Amenities
Experience comfort and convenience with air-conditioned rooms, free WiFi, flat-screen TVs, and cozy bedding at our 3-star hotel. Whether for work or leisure, we've got you covered.

Convenient Location
Explore nearby attractions like Montado Golf, Tróia Golf, and Santiago do Cacém Castle during your stay. With an airport shuttle service available, getting to and from the Humberto Delgado Airport is a breeze. Book your stay now and discover all that Alcácer do Sal has to offer at Hotel Ordem De Santiago.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.2
Based on 1064 reviews
Cleanliness: 7.6
Service: 9.3
Location: 9.4
Room Quality: 7
Amenities: 6.7
Value for Money: 8.9
Food and Beverage: 7.5
Overall Experience: 9.2
L
Lourdes • couple • es
3
No lo recomiendo y no volveré
Pros:

Nada

Cons:

Habitación con poco espacio, poca luz, baño sin enchufe, sin jabón, sin vaso y diminuto. El ascensor no funciona, tuvimos que subir por el de servicio

2026-06-20 • via Nuitee
M
Martins • solo_traveller • pt
8
2026-06-19 • via Nuitee
B
Benjamin • solo_traveller • gb
7
Good value, good location lovely scenic breakfast,
Pros:

Friendly staff. Good location.

Cons:

First room air con did not work at all.
Changed room and that was better.

2026-06-19 • via Nuitee
E
Erik • couple • nl
8
Mooi hotel in rustig stadje
Pros:

Hotel ligt in het centrum met aan de rivier. Onze kamer had prachtig uitzicht over de rivier. Het hotel heeft een zeer goed ontbijt.

Cons:

Lift was in onderhoud toen wij gingen uitchecken en moesten met bagage de trap nemen.

2026-06-16 • via Nuitee
J
Jesús • couple • es
8
Excelente ubicación para una escapada a la playa
Pros:

Buena calidad precio, con una ubicación excelente. El personal del hotel es muy amable y profesional

Cons:

La comida del desayuno, se podría mejorar un poco.

2026-06-14 • via Nuitee
M
MANUEL • couple • es
10
Calidad y tecomendable
Pros:

La ubicación genial
El servicio excelente
Relación calidad precio excelente para lo que ofrecen en otros sitios

Cons:

Solo comentar
que no se porque dejó de funcionar el aire acondicionado en mitad de la noche
No se es una crítica..
seguro que lo resolverán

2026-06-14 • via Nuitee
H
Helga Fonseca • solo_traveller • pt
7
2026-06-14 • via Nuitee
I
Ilona Becskehazy • solo_traveller • br
9
Pros:

Da localização e da vista do quarto (número par) para o Rio Sado e a ponte.
O local do pequeno almoço é super iluminado e com uma vista linda e muito ampla.

Cons:

O hotel é simples, portanto, é uma questão de ajustar expectativas. O quarto era confortável e limpo.

2026-06-14 • via Nuitee
H
Hans • couple • ch
8
Gutes Preis- Leistungsverhältnis. Immer gut für 1-2 Nächte.
Pros:

Gute Lage und sehr nettes Personal. Einfaches aber gutes Frühstück.

2026-06-14 • via Nuitee
C
crepin • solo_traveller • fr
9
Pros:

Parfait

2026-06-13 • via Nuitee
S
Sara • couple • es
6
2026-06-13 • via Nuitee
A
Augusto • couple • pt
6
Pros:

Pequeno almoço simpático só os ovos né idos estavam frios e duros. Falámos com a funcionária que foi muito simpática.

Cons:

A área da receção está um pouco triste. Precisa de uma melhor imagem e o elevador não estava a funcionar.De resto as funcionárias prestáveis e simpáticas.

2026-06-12 • via Nuitee
• solo_traveller • pt
9
2026-06-12 • via Nuitee
L
Leonor • couple • pt
4
Má experiência e clara falta de manutenção
Pros:

A localização.

Cons:

O ar condicionado não estava a funcionar e a temperatura no interior do quarto nunca desceu dos 28ºC.
Apresentava também problemas de higienização. No geral este hotel 3 estrelas apresenta falhas graves de manutenção no geral. A estadia de 1 noite neste hotel foi uma má experiência.

2026-06-12 • via Nuitee
I
Ivone • couple • pt
8
Limpo, confortável, bem localizado
Pros:

Bem localizado. Staff muito simpático. Pequeno almoco no último piso com vista para o rio. Quarto com tudo o que é necessário. Básico, mas limpo e confortável!

2026-06-12 • via Nuitee
P
Pedras • solo_traveller • pt
7
Pros:

Da localização

Cons:

Do pequeno almoço, faltava a reposição
A sanita do quarto perdia água
As paredes dos quartos estavam riscadas
Os funcionários tem muita falha de organização

2026-06-11 • via Nuitee
B
Bárbara • couple • pt
7
Cons:

The breakfast was not according to the price

2026-06-11 • via Nuitee
J
Jose Antonio • couple • pt
5
Pros:

Simpatia do colaborador

Cons:

Cheiro no interior do hotel

2026-06-11 • via Nuitee
L
LUÍS • solo_traveller • pt
10
2026-06-11 • via Nuitee
M
Maximilian • solo_traveller • pt
9
2026-06-11 • via Nuitee