GRAND HOTEL SERAPIDE

Hotels
8.2 (1216 reviews)
34 Via San Gennaro Agnano , Pozzuoli , it

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with shuttle service
Cleanliness concerns

Categories

Cleanliness
7.56
While many reviews mention cleanliness positively, the presence of ants and issues with water temperature affected the perception.
Service
8.83
Overall, the service was noted as friendly and professional, although there were some issues with reception staff regarding shuttle info.
Location
8.87
Location was highlighted as excellent, especially for its view and accessibility despite some travel difficulties.
Room Quality
8.02
Rooms were spacious and well-equipped, but missing basic amenities in some instances affected overall perception.
Amenities
7.55
Lack of certain amenities like a kettle or standard toiletries was mentioned, although the hotel had a generally good setup.
Value for Money
8.01
Good value noted, particularly given the location and quality, but some felt the price was not justified in light of the shuttle issue.
Food and Beverage
8.56
The quality of food was praised highly in the reviews, highlighting the restaurant's offerings despite the bar service being slow.
Overall Experience
8.23
The overall experience was satisfactory, with a balance of positives and negatives impacting guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:38

Property Description

Luxurious Accommodation
GRAND HOTEL SERAPIDE, located in Pozzuoli, offers elegant rooms with modern amenities. Each room features a desk, private bathroom, flat-screen TV, and air conditioning. Some rooms even boast a balcony and a safety deposit box for your convenience.

Top-Notch Facilities
Enjoy the convenience of a 24-hour front desk, airport transfers, and room service during your stay. The hotel also provides free WiFi throughout the property, ensuring you stay connected at all times. Indulge in delicious meals at the on-site restaurant or unwind with a drink at the bar.

Convenient Location
Situated just 7.3 km from San Paolo Stadium, GRAND HOTEL SERAPIDE is also close to popular attractions like Castel dell'Ovo and Via Chiaia. With free private parking available, exploring the area is easy for guests.

Book your stay at GRAND HOTEL SERAPIDE for a luxurious and convenient experience in Pozzuoli.

Important information:

Please note that a free Airport Shuttle service is available upon request and upon reservation, the shuttle runs on limited times, the transfer needs to be arranged with the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 1216 reviews
Cleanliness: 7.56
Service: 8.83
Location: 8.87
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.23
V
Vittorio • solo_traveller • it
10
2026-05-30 • via Nuitee
C
carmelo • extended_group • it
5
2026-05-30 • via Nuitee
S
Salvatore • solo_traveller • it
8
2026-05-27 • via Nuitee
G
Germano • couple • it
9
2026-05-25 • via Nuitee
J
Jacqueline • solo_traveller • ca
9
Pros:

Beautiful sea views of Capri from this hotel. Spacious, modern, quiet rooms. Location is perfect for overnight before a flight. Bit remote for a long stay.Free airport shuttle. Delicious breakfast. Dinner restaurant has lovely views and good food at a very reasonable price. The hotel has a lot of comfortable seating areas, indoors out outdoors.Thete is also a spa in site.

Cons:

Waiting staff at dinner didn't understand English too well. Bread should have been served with our pasta but didn't arrive at our table until we were done eating.
The neighbourhood is not very appealing.

2026-05-22 • via Nuitee
P
pina • couple • it
10
2026-05-22 • via Nuitee
N
Niels • solo_traveller • de
8
Pros:

Zentrale Lage

Cons:

Pool war def.Haben es erst bei der Ankunft erfahren. War der Haupt Buchungs grund. Ergerlich

2026-05-21 • via Nuitee
U
Umberto • couple • it
8
Cons:

prendere i dati della carta di credito su un form di carta nin credo sia PCI Compliant

2026-05-20 • via Nuitee
O
Oleksandra • couple • ua
10
Pros:

Безумно красивое место, мы жили в номере с терассой и джакузи на терассе и это было просто незабываемый романтичный отдых и релакс. Рекомендую каждому. Отдельная благодарность администратору Юлии, которая была невороятно вежлива и дружелюбна к нам

2026-05-18 • via Nuitee
A
Armando • solo_traveller • it
10
2026-05-17 • via Nuitee
D
David • couple • us
10
We had a great time and there was not one thing wrong with our stay!!
Pros:

GREAT location!! Very clean apartment.

2026-05-15 • via Nuitee
D
Dale • solo_traveller • us
10
2026-05-14 • via Nuitee
D
Dante Francesco Criscuolo • solo_traveller • it
7
2026-05-13 • via Nuitee
J
Johan • couple • nl
10
Heerlijk verblijf in deze bijzondere omgeving van Campi Flegrei
Pros:

Heel goed hotel. Mooie kamer. Prima ontbijt en (optioneel) diner. Uitzicht over de golf was fantastisch. Compliment voor het hartelijke personeel.

2026-05-10 • via Nuitee
S
Serena • solo_traveller • it
9
Pros:

Hotel molto carino affacciato sul mare. Buona anche la colazione e codomo il parcheggio in loco. A 15 minuti dalla mostra d'Oltremare.

Cons:

Nulla.

2026-05-10 • via Nuitee
G
gianni • solo_traveller • it
8
Da rifare
Pros:

La location

Cons:

Nulla

2026-05-09 • via Nuitee
H
hareb farid • solo_traveller • fr
8
Pros:

La vue

Cons:

Petit déjeuner peut être amélioré

2026-05-08 • via Nuitee
G
Giovanna • couple • it
7
Più attenzione alla qualità
Pros:

Camere grandi

Cons:

Migliorare la qualità del piano cottura, il frigorifero era spento. Cuscini troppo duri e teli del bagno vecchi e rovinati. Ho pagato 30 euro di supplemento per il cane piccolo ma non c’era scritto da nessuna parte nel sito.

2026-05-08 • via Nuitee
M
Michèle • family_with_children • be
9
Pros:

La situation et le calme

Cons:

Le petit déjeuner . Plus de pain, les œufs froids et il n’y en avait pas assez . Plus de jus d’orange . Pourtant il n’était que 8h00

2026-05-08 • via Nuitee
M
Massimo • solo_traveller • it
10
2026-05-06 • via Nuitee