Lancaster Hall Hotel

Hotels
8.3 (3462 reviews)
35 Craven Terrace , London , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Guests can opt-out any cleaning services during stay
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Overpriced value for money
Room size and quality concerns

Categories

Cleanliness
7.78
Some reports of hair in the bathroom and breakfast dishes suggest cleanliness issues.
Service
9.25
Consistently praised for friendly and accommodating staff.
Location
9.29
Excellent location near Lancaster Gate and Hyde Park with easy access to public transport.
Room Quality
7.74
Rooms are small and a bit noisy but generally satisfactory.
Amenities
8.27
Adequate amenities, though some rooms lack a refrigerator.
Value for Money
7.23
Considered overpriced for room size and age of hotel.
Food and Beverage
8.28
Breakfast is good but lacks variety; otherwise, generally positive.
Overall Experience
8.55
Overall satisfaction with the stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:17

Property Description

City Views and Central Location
Enjoy stunning city views from your room at Lancaster Hall Hotel, conveniently located in the heart of London. With attractions like Madame Tussauds and Portobello Road Market just a stone's throw away, you'll be at the center of all the action.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. Whether you're here for business or leisure, we have everything you need for a comfortable stay.

Concierge Service and Nearby Attractions
Our dedicated staff is ready to assist you with any inquiries and provide tips on exploring the area. With Paddington Station, The Serpentine, and Royal Albert Hall close by, your London adventure starts right at our doorstep.

Book your stay at Lancaster Hall Hotel now for a memorable experience in London!

Important information:

When booking [5] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    People 11 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3462 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 8.55
İlyas Berkay • couple • tr
8
We really enjoyed our stay and would definitely stay here again if we come back to London.
Pros:

The hotel’s location was very convenient. It was only about a 6–7 minute walk to Paddington Station and Hyde Park, which made our trip much easier. The hotel and our room were very clean. The air conditioning worked well, although it turned off from time to time. The street where the hotel is located was generally quiet and nice. The staff were very friendly and helpful.

Cons:

The room was a little small. Since we had four suitcases in total, it was difficult to open them and find enough space for our belongings. The bed was a bit small for two adults, but it was comfortable. It was also a little difficult to adjust the water temperature in the bathroom, but we managed to figure it out.

2026-06-06 • via Nuitee
S
Silvia • couple • de
8
2026-06-06 • via Nuitee
B
Bernd • couple • de
8
2. Aufenthalt und wir werden wieder kommen.
Pros:

Frühstück gut. Wir erhielten ein Upgrade und dadurch eine Klimaanlage, was bei der Hitzewelle sehr gut war.
Wir können das Hotel nur weiterempfehlen. Das Personal war sehr hilfsbereit.

Cons:

Betten waren etwas schmal.

2026-06-06 • via Nuitee
O
Omar • solo_traveller • gb
10
2026-06-06 • via Nuitee
E
Eleonora • couple • ch
10
Idealer Aufenthalt
Pros:

Reichhaltiges Frühstück, sehr nettes Personal, ideale und ruhige Lage

2026-06-06 • via Nuitee
U
Ulrike • couple • de
8
Städtetrip
Pros:

Sehr gute Lage, 2 Underground Stationen fussläufig in der Nähe, ebenso der Hydepark. Die Größe des Zimmers war gut und das Frühstück auch

2026-06-05 • via Nuitee
L
Larissa • couple • br
10
Recomendo muito!
Pros:

Da localização, do conforto da cama, dos funcionários solicitos. Não temos nada a reclamar. Só elogios!

2026-06-04 • via Nuitee
B
Burak • couple • tr
7
2026-06-01 • via Nuitee
K
Kanako • couple • jp
8
2026-06-01 • via Nuitee
H
Hans • couple • se
7
Pros:

Bra frukost

Cons:

Ingen AC på rummet

2026-06-01 • via Nuitee
E
Emily • couple • us
8
Wonderful location!
Pros:

Great location, staff was very accommodating.

Cons:

Breakfast had limited options, only some rooms had air conditioning

2026-06-01 • via Nuitee
P
PATRICIA MARIA PESSOA • extended_group • br
10
2026-06-01 • via Nuitee
A
AnthonySelio14 • solo_traveller • gb
8
2026-05-31 • via Nuitee
L
Laurent • family_with_children • tr
9
2026-05-31 • via Nuitee
S
Suzanne • couple • au
8
Pros:

Location and very comfortable. A normal size bathroom

2026-05-31 • via Nuitee
A
Astrid Margrete • couple • no
8
2026-05-31 • via Nuitee
Y
Yilmaz • solo_traveller • tr
8
Pros:

Konum

Cons:

Oda ve yatak çok küçük

2026-05-30 • via Nuitee
O
Ozgen • solo_traveller • tr
10
Pros:

The staff was very helpful I had some problems about sim car and they helped me.
The location was amazing you can go to Hyde Park in 3 minutes. The hotel area was secure. And the room was clean and the air conditioner was working and cool the room

2026-05-29 • via Nuitee
K
konak • solo_traveller • tr
8
Temiz rahat ve konum olarak çok iyiydi
Pros:

Konum çok iyi

Cons:

Odada terlik yoktu

2026-05-29 • via Nuitee
G
Galina • couple • bg
8
2026-05-28 • via Nuitee