Lancaster Hall Hotel

Hotels
8.3 (3657 reviews)
35 Craven Terrace , London , GB
+44 20 7723 9276

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Bar
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Overpriced value for money
Room size and quality concerns

Categories

Cleanliness
7.78
Some reports of hair in the bathroom and breakfast dishes suggest cleanliness issues.
Service
9.25
Consistently praised for friendly and accommodating staff.
Location
9.29
Excellent location near Lancaster Gate and Hyde Park with easy access to public transport.
Room Quality
7.74
Rooms are small and a bit noisy but generally satisfactory.
Amenities
8.27
Adequate amenities, though some rooms lack a refrigerator.
Value for Money
7.23
Considered overpriced for room size and age of hotel.
Food and Beverage
8.28
Breakfast is good but lacks variety; otherwise, generally positive.
Overall Experience
8.55
Overall satisfaction with the stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:17

Property Description

City Views and Central Location
Enjoy stunning city views from your room at Lancaster Hall Hotel, conveniently located in the heart of London. With attractions like Madame Tussauds and Portobello Road Market just a stone's throw away, you'll be at the center of all the action.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. Whether you're here for business or leisure, we have everything you need for a comfortable stay.

Concierge Service and Nearby Attractions
Our dedicated staff is ready to assist you with any inquiries and provide tips on exploring the area. With Paddington Station, The Serpentine, and Royal Albert Hall close by, your London adventure starts right at our doorstep.

Book your stay at Lancaster Hall Hotel now for a memorable experience in London!

Important information:

When booking [5] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.3
Based on 3657 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 8.55
J
Julie • couple • fr
9
Séjour agréable confortable bien situé
Pros:

Hôtel confortable et bien situé

Cons:

Peut-être un peu cher

2026-10-17 • via Nuitee
J
Jan • couple • cz
10
2026-10-17 • via Nuitee
I
IOANNIS • solo_traveller • gr
1
2026-10-17 • via Nuitee
C
Christoph • solo_traveller • ch
5
Great location
Pros:

Location, friendly staff, our room was very quiet

Cons:

Very old fashioned rooms, no ventilation in the bathroom, no real dedicated shower but a bathtub no one is probably using. Also the first time I had to pay to store my suitcase for a couple of hours.

2026-10-16 • via Nuitee
Z
Zhang • couple • sg
6
2026-10-16 • via Nuitee
F
Fiona • couple • gb
7
For the location, this hotel was good value. It felt very safe. The housekeeping staff were pleasant. The male reception
Pros:

Central for paddington and the areas we needed to be

Cons:

Our room was at the front of the hotel , the street below was extremely noisy until midnight

2026-10-16 • via Nuitee
M
Marie-Laure • family_with_children • fr
9
Une bonne adresse à Londres
Pros:

Très bon emplacement, la propreté des lieux et un petit déjeuner très sympa!

2026-10-16 • via Nuitee
V
Via Abarquez • couple • no
8
2026-10-14 • via Nuitee
D
Dumitrita • couple • ro
10
Good and nice room, clean and very comfortable bed
Pros:

The location was good, clean, comfortable

Cons:

All was good

2026-10-14 • via Nuitee
S
Signe Mille • couple • dk
10
Super fint
Pros:

God beliggenhed både i gåafstand og til undergrunden og lufthavn.
Pæne værelser, rene og fine.

Cons:

det eneste jeg kan sætte fingeren på var at hovedpuden var alt for hård

2026-10-14 • via Nuitee
A
Amber • couple • nl
8
Prima hotel op goede locatie!
Pros:

Locatie was echt top. Dichtbij Paddington station vanuit waar je makkelijk alle kanten op kan.
Fijne bedden!
Ontbijt was ook prima.
Voor 5pond kan je je bagage in een locker kwijt, ook echt prima geregeld (de ruimte waar de lockers staan wordt afgesloten) waardoor wij op onze vertrekdag nog lekker de stad in konden.

Cons:

Niks.

2026-10-14 • via Nuitee
M
monica0101 • couple • tw
8
Pros:

easy to walk to from Padditon station. easy to walk to Lancaster gate and into park.

2026-10-13 • via Nuitee
E
Eduardo • couple • br
8
Pros:

Hotel OK. Para quem busca conforto pode se frustrar um pouco. O hotel é antigo e o tamanho do quarto foi bem desafiador. Bem pequeno.

2026-10-13 • via Nuitee
C
Cécile • family_with_children • be
8
Situation parfaite et pièce lumineuse
Pros:

Chambre avec très jolie vue sur les toits et une église, rideaux occultants, lits super confortables, pièce lumineuse et spacieuse. Salle de bains propre. Les réceptionnistes étaient adorables.

Cons:

On n'a pas trouvé le sèche-cheveux dans la salle de bains, mais peut-être suffisait-il de demander à la réception

2026-10-13 • via Nuitee
I
ISSHIN • couple • jp
9
大変満足でした。
Pros:

ロケーション、朝食、スタッフが優しくとても良かったです。

Cons:

トイレが流れづらい可能性があります。

2026-10-13 • via Nuitee
P
Protti • family_with_children • fr
9
Idéalement placé pour visiter (ligne circle métro). Calme pour se reposer après journées chargées !
Pros:

L'hôtel est vraiment très calme. Je remercie le personnel qui a été vraiment très accueillant et à l'écoute.
J'ai vraiment apprécié le petit frigo, la bouilloire et la machine à café à disposition, avec des dosettes et petits gâteaux réapprovisionnés tous les jours. L'accueil 24h/24 et le service de bagagerie est un plus.

Cons:

Je ne vois pas... peut-être un peu plus de rangements.

2026-10-12 • via Nuitee
P
polak • family_with_children • il
10
היה מצויין חופשה נהדרת אהבתי את המלון והמיקום שלו ואשמח לחזור
Pros:

הצוות כולם סופר ידידותיים ועוזרים. הקרבה לפארק ולתחנות האוטובוס המכולת בקרבת המלון

2026-10-12 • via Nuitee
F
Frank • couple • nl
9
Top verblijf!
Pros:

Ligging ten opzichte van de bezienswaardigheden is top! Mooie comfortabele kamer met fijne bedden en een goed werkende airco.

Cons:

Een douchegordijn is niet meer van deze tijd, een upgrade van de badkamer zou fijn zijn.

2026-10-12 • via Nuitee
A
Annika • solo_traveller • fi
8
Pros:

Siisti perushotelli. siistit huoneet, hieman tunkkainen haju mutta ikkunan sai auki, ilmastoinnista sai sekä lämmintä että viileää halutessaan. Aamupala ihan ok. Hyvät kulkuyhteydet.

Cons:

Huoneessa hieman tunkkainen haju mutta ikkunan sai auki.

2026-10-11 • via Nuitee
A
Anthony • solo_traveller • de
7
Pros:

Lage top, Frühstück gut

Cons:

Dusche wäre besser als Badewanne

2026-10-11 • via Nuitee