avid hotels - Richmond North - Ashland by IHG

Hotels
•
Avid
8.9 (826 reviews)
10261 Washington Highway , Glen Allen , us
+1 804-800-5960

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Inconsistent cleaning service
Issues with room amenities
Slow WIFI

Categories

Cleanliness
8.54
The room was reported as clean and comfy, though some reviews mentioned cleaning issues.
Service
9.51
General sentiment indicated excellent service, especially attention from staff.
Location
9.55
Multiple reviews highlighted good locations, convenient to necessary facilities.
Room Quality
8.5
Some issues reported with mattress and room size; however, it was generally described as comfortable.
Amenities
8.53
Positive comments about breakfast choices and pool, but some amenities were lacking.
Value for Money
8.99
Value noted as good in light of the overall situation; price was reasonable.
Food and Beverage
8.54
Breakfast was well-reviewed but considered basic by some.
Overall Experience
9.01
Overall positive experiences reported, with considerations for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:19

Property Description

Convenient Location
Located just a short distance from popular attractions like Kings Dominion Amusement Park and Randolph-Macon College, avid hotels - Richmond North - Ashland, an IHG Hotel offers a central and convenient stay for guests looking to explore the area.

Comfortable Accommodations
Each room at the hotel is thoughtfully equipped with amenities such as a desk, flat-screen TV, and a private bathroom, ensuring a comfortable and relaxing stay for all guests.

Great Facilities
Guests can start their day with a delicious continental breakfast and take advantage of the on-site business center and gym. With free private parking and a helpful 24-hour front desk staff, your stay at avid hotels - Richmond North - Ashland will be both convenient and enjoyable.

Book your stay now and experience comfort and convenience at avid hotels - Richmond North - Ashland, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 826 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 8.54
Overall Experience: 9.01
T
Tamara • family_with_children • us
8
Good stay
Pros:

Location, coffee was very good, staff was nice, beds were comfortable

Cons:

Room and hallway were warm
Room was not tended to daily ( trash emptied, beds made, floors swept) we had to ask

2026-07-20 • via Nuitee
K
Katherine • solo_traveller • us
10
Pros:

Welcoming to us and our pet

2026-07-19 • via Nuitee
J
Jessica • solo_traveller • us
8
2026-07-13 • via Nuitee
T
Talmadge • solo_traveller • us
9
It was great!
Pros:

The property was in a great location and close to everything I need to go to or attend

Cons:

The rooms are small and no suites but I liked my stay and the hotel.

2026-07-13 • via Nuitee
L
LeeFamilia • solo_traveller • us
8
Great value. Great location. Quick stay!
Pros:

Frankie at the front desk was amazing. Very helpful and pleasant. The location was great!!! Close shopping and food. The indoor pool was great since it was extremely hot outside

Cons:

My TV didn't work. It would turn on for literally 3 minutes, then turn back off. Frankie came up to troubleshoot but couldn't get it to work.

2026-07-12 • via Nuitee
G
Gordils • solo_traveller • us
7
2026-07-02 • via Nuitee
M
Mckenna • couple • us
10
2026-07-01 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-06-30 • via Nuitee
S
Steve • solo_traveller • us
9
2026-06-15 • via Nuitee
J
John • couple • us
10
2026-06-15 • via Nuitee
L
Luke • family_with_children • us
9
Friendly staff clean overall great stay
Pros:

Great place will see you again

Cons:

Really clean

2026-06-09 • via Nuitee
C
Cristian Ricardo • family_with_children • us
9
2026-06-01 • via Nuitee
J
Jarrett • family_with_children • us
9
Great place to stay with family!
Pros:

Great location and very clean

Cons:

Nothing

2026-05-30 • via Nuitee
R
Rachel • solo_traveller • us
8
2026-05-29 • via Nuitee
D
Dawn • couple • us
9
It was quiet cleaning comfortable. It was a good stay.
Pros:

Clean quiet excellent customer service

Cons:

This isn’t really a don’t like it’s more of a I wish they had - to be able to make own pancake at breakfast hehehehe

2026-05-29 • via Nuitee
R
Robert • couple • us
9
2026-05-22 • via Nuitee
R
Richard • solo_traveller • cn
8
Very Comfortable
Pros:

It is my go to when I visit my son.

2026-05-19 • via Nuitee
R
Richard • solo_traveller • us
9
Great stay close to I-95
Pros:

Great proximity to I-95 and easy to get to. Squeaky clean and comfortable.

Cons:

The rooms are Spartan, which is typically really good, but a comfy chair or small sofa would have been nice.

2026-05-16 • via Nuitee
Y
Young • couple • us
10
The hotel was very conveniant to our event location!
Pros:

It was clean and the staff was very helpful.

Cons:

Everything by was great!

2026-05-14 • via Nuitee
S
Steven • solo_traveller • us
8
Pros:

Friendly staff extremely clean and comfortable.

2026-05-10 • via Nuitee