Thornton Executive Hotel

Hotels
7.8 (2720 reviews)
21 Poynton Place , Maitland , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Affordable price
Clean rooms when not criticized
Cons:
Cleanliness issues
No reception or staff on site
Amenities lacking

Categories

Cleanliness
6.35
Multiple mentions of cleanliness issues, such as dirty bathroom floors and unclean underwear left behind.
Service
8.31
Staff were responsive when needed, but there were challenges with self-check-in and lack of on-site assistance.
Location
8.85
Great location mentioned multiple times as ideal for travelers.
Room Quality
7.31
Comments on the comfort of the bed varied; some praised the cleanliness while others noted problems such as the divide in the double bed.
Amenities
6.84
Limited amenities reported, such as no reception, and issues with parking and room facilities.
Value for Money
8.79
Many reviews stated the price is competitive and good for the services provided.
Food and Beverage
7.85
No specific mentions of food services, yet implied standard quality for this hotel tier due to limited facilities.
Overall Experience
8.12
Mixed reviews overall, but guests satisfied overall with the facility despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:10

Property Description

Luxurious Accommodation
Alloggio Thornton, a 4-star hotel in Maitland, offers air-conditioned rooms with free WiFi and garden views. Each room is equipped with modern amenities like a fridge, microwave, and a private bathroom.

Convenient Location
Situated just 17 km from the University of Newcastle and 47 km from Hunter Valley Gardens, this non-smoking property is centrally located. With Energy Australia Stadium and Newcastle International Hockey Centre just a short distance away, guests have easy access to popular attractions.

Comfort and Convenience
Guests at Alloggio Thornton can enjoy a relaxing stay with bed linen, towels, and complimentary toiletries provided in each room. The hotel's terrace offers a perfect spot to unwind and take in the serene garden views.

Book your stay at Alloggio Thornton for a delightful blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 2720 reviews
Cleanliness: 6.35
Service: 8.31
Location: 8.85
Room Quality: 7.31
Amenities: 6.84
Value for Money: 8.79
Food and Beverage: 7.85
Overall Experience: 8.12
C
Cindy solo_traveller au
8
Good stop over place
Pros:

Location is a handy stop over on our way interstate. Love the 24hr self check in

Cons:

Beds aren't soft but they are ok enough

2026-05-23 via Nuitee
K
Kaya solo_traveller au
9
2026-05-23 via Nuitee
C
Cindy solo_traveller au
10
2026-05-22 via Nuitee
C
Carson solo_traveller au
4
Pros:

We always love the location and the affordability

Cons:

Elevator was broken and the "disability accessible" rooms we had booked were on the second floor. Took ages to organise a ground floor accessible room. And there was no discernible effort to get a repairman out to even look at the elevator that we witnessed.

2026-05-21 via Nuitee
M
Merlin solo_traveller au
3
Pros:

The bathroom was lovely. The size of the room was great

Cons:

The air-conditioning didn't work. No WiFi would work in the room I had to prop the door open to get signal & air.
I called the number that was given if u have any problems. In the middle of my sentence. This lady said. Im disconnecting this call. ??? I wanted to leave that morning & get $ refunded but couldn't talk to anyone cos it's all remotely controlled
I got up on a chair to check the filters in ac. They were disgusting. So I cleaned them. Thought that may have been the problem. But no.
I asked the housekeeper on the following morning re ac. She did call the manager & they did get it working but only on heat. So I put the temp down to 15 (as low as it went) it was still warm in the room.
The bed was horrible & hard.
You can't have the blind up for light cos u can c straight in. No privacy blind or tint.
I hated it.

2026-05-20 via Nuitee
P
Patel solo_traveller au
10
2026-05-20 via Nuitee
C
Craig solo_traveller au
8
I would recommend this hotel for any one travelling and looking for a quiet location to rest.
Pros:

The hotel was easy to find with lots of off-street parking. It was clean and tidy.

Cons:

N/A

2026-05-19 via Nuitee
S
Sara couple au
7
2026-05-18 via Nuitee
D
Dean couple au
7
nice comfuble room
Pros:

nice

2026-05-18 via Nuitee
L
Louise solo_traveller au
8
Clean tidy easy access through texts and email
Pros:

room clean and well priced very convenient for my needs

2026-05-18 via Nuitee
A
Alexandre solo_traveller au
10
2026-05-18 via Nuitee
B
Ben couple au
5
The property is becoming increasingly dilapidated. Televisions vary from tiny to unusable from room to room. Furniture i
Pros:

Convenient

Cons:

The cleaner, short male Indian was very rude and unhelpful to an elderly lady trying to access the vending machine. I was disgusted at his attitude and lack of compassion for an elderly woman trying to use modern technology. Very disappointed at the lack of respect for an elderly customer. As any reasonable person would do, I helped her because she’s somebody’s grandmother. Very disappointed at this situation.

2026-05-16 via Nuitee
J
Julie solo_traveller au
8
2026-05-14 via Nuitee
L
Leanne couple au
10
We have stayed many times.Nice motel.
Pros:

Location.

Cons:

Just the shower door was a bit dirty.Should have a fan in the bathroom.

2026-05-14 via Nuitee
F
foini solo_traveller au
8
2026-05-13 via Nuitee
F
Free extended_group au
8
Good clean room, quiet location and great bed.
Pros:

I didn't use the Wi-Fi

2026-05-12 via Nuitee
L
Lauren solo_traveller au
6
2026-05-11 via Nuitee
M
Mita couple au
8
2026-05-09 via Nuitee
P
Peter couple au
10
2026-05-09 via Nuitee
M
Moosa solo_traveller au
10
2026-05-09 via Nuitee