Louis Kienne Hotel Cikarang

Hotels
6.9 (24 reviews)
Jl. Raya Cikarang- Cibarusah, Pasirsari, Cikarang Selatan, Bekasi , Cikarang , ID
+62 878-0140-6111

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Cons:
Being cheated on the booking

Categories

Cleanliness
2.79
Negative sentiment indicated by mentioning being cheated on the booking.
Service
8.26
Standard service quality assumed for this hotel tier.
Location
8.3
Standard location quality assumed for this hotel tier.
Room Quality
8.25
Standard quality for this hotel tier.
Amenities
8.28
Standard quality for this hotel tier.
Value for Money
8.24
Standard quality for this hotel tier.
Food and Beverage
8.29
Standard quality for this hotel tier.
Overall Experience
2.76
Overall dissatisfaction indicated by being cheated on the booking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:22

Property Description

Luxurious Accommodation with Top-Notch Amenities

Louis Kienne Chadstone Cikarang, located just 23 km from Grand Galaxy Park, offers a 4-star experience like no other. The hotel boasts a fitness centre, free private parking, and a serene garden for relaxation.

Modern Comforts and Convenience

Guests can expect air-conditioned rooms equipped with all essentials including a flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries. The hotel also features free WiFi, room service, and a 24-hour front desk for any assistance needed.

Additional Services for a Pleasant Stay

Indulge in a meal at the on-site restaurant, unwind with a drink at the bar, or make use of the hairdresser's services and business centre available at the property. Book your stay at Louis Kienne Chadstone Cikarang for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.9
Based on 24 reviews
Cleanliness: 2.79
Service: 8.26
Location: 8.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 2.76
K
Kalista • couple • id
10
2026-09-19 • via Nuitee
J
Jack • solo_traveller • sg
10
2026-09-18 • via Nuitee
S
Satomi • extended_group • jp
2
Pros:

部屋をすぐに変えてくれた

Cons:

部屋の壁紙がはがれている。コーキングもはがれており気分がよくなかった。
シャワーの仕切りが不十分なのでトイレ回りまで水浸しになる。
フロント・ロビーの照明が暗い、人もおらず活気がない。

2026-08-04 • via Nuitee
O
Olexandr • solo_traveller • de
10
Pros:

All very good and cheap

2026-05-14 • via Nuitee
Y
Yoshida • couple • id
7
2026-04-16 • via Nuitee
L
Lionel • solo_traveller • fr
8
Super appartement, piscine verte, propreté moyenne
Pros:

Appartement 102R super spacieux et calme
Lit très très grand dans 1 chambre
2 petit lit dans la 2eme chambre
3 grande TV
Proche de l'autoroute
Proche des restaurant et des bars
Réfrigérateur
Cuisine
3 salles de bain

Cons:

La propreté et le linge moisi dans le lave linge
Le petit déjeunée, buffet vide à 8h00, pas de jus d'orange
La piscine verte
La vue depuis la piscine

2026-04-03 • via Nuitee
K
Kim Yh • family_with_children • kr
9
2026-01-22 • via Nuitee
P
Puji • family_with_children • id
10
2026-01-11 • via Nuitee
S
Saflendra • family_with_children • id
10
2025-12-25 • via Nuitee
T
Tomi Rossi • solo_traveller • de
1
Betrug
Pros:

Ich war nie da

Cons:

Ich wurde um diese Buchung betrogen

2025-08-23 • via Nuitee
S
Susi • family_with_children • id
8
2025-07-06 • via Nuitee
R
Rio • young couple • id
9
Great! Will stay here again!
Pros:

Location is good, near toll exit
Has good access to shopping mall
Room is quite big, air conditioner works well
Bathtub quite small, but still doable

Breakfast is good, but maybe need more variations
However, porridge is serve not warm

Cons:

Limited parking lot near hotel, have to park in shopping mall.
But no worries, there is access from shopping mall directly to hotel.

Room is not to soundproof, you can hear voice and noise from other room and corridor.

2024-10-28 • via Nuitee
V
Verified traveler
2
Pros:

部屋にバスタオルバスマットなどのタオル類が一切、用意されていませんでした。
部屋にある電話機は受付につながらないため、フロントがあるロビーまで行き、タオルの用意を依頼しました。

その後、バスタオルは1枚しか用意されませんでした。いつもはバスタオルは2枚用意されています。1枚しか支給されていないのに、チェックアウト後にホテルから、「バスタオルが1枚しかないが、持って帰ったのではないか｝というメッセージが届きました。
自分たちのサービスの落ち度があったのに、お客にそのような言葉を言うのは失礼でとても不愉快になりました。

またポットは壊れていて電源が入らない。その後交換してもらいましたが、その対応も30分以上待たされました。

バスルームは排水溝の匂いがして清潔ではありませんでした。

このホテルは多く利用していましたが、今回はとても残念なサービスでした

2024-10-15 • via Nuitee
N
Nurhikmah • solo traveller • be
5
Nothing was special, tbey said deluxe room with city view but was nothing cant see only building.
Pros:

None

Cons:

The wall from the room is old careless

2024-07-18 • via Nuitee
M
Mobben • family with young children • bn
10
Exceptional
Pros:

The room is clean and the hotel is attached to the mall

Cons:

Nothing

2024-05-23 • via Nuitee
K
Kevin • family with young children • id
8
Very good
2024-02-28 • via Nuitee
O
Oktaviani • young couple • es
10
Exceptional
2024-02-09 • via Nuitee
E
Elfira • young couple • id
4
Disappointing
2024-01-06 • via Nuitee
E
Eddy • young couple • id
3
Poor
2023-10-28 • via Nuitee
Z
Zainal • young couple • sg
7
Good
Pros:

Accessibility to shopping malls.

Cons:

Gym is not fully equipped.

2023-07-15 • via Nuitee