Hotel Dos Mundos, Isla Cozumel

Hotels
8 (82 reviews)
Av juarez esq. 45 av sur No.900, Centro, 77600, San Miguel de Cozumel, Quintana Roo , Cozumel , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Gentle staff
Cleanliness

Categories

Cleanliness
8.83
La propreté irréprochable.
Service
8.3
La gentillesse du personnel et Roberto est très sympathique et professionnel.
Location
7.84
Standard quality for this hotel tier.
Room Quality
7.79
Standard quality for this hotel tier.
Amenities
7.82
Standard quality for this hotel tier.
Value for Money
7.78
Standard quality for this hotel tier.
Food and Beverage
7.83
Standard quality for this hotel tier.
Overall Experience
7.8
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 09:13

Property Description

Welcome to Hotel Dos Mundos, Isla Cozumel!

Convenient Amenities:
Enjoy complimentary WiFi throughout the property and relax in the lush garden surroundings.

Comfortable Rooms:
Each room is equipped with a private bathroom featuring a refreshing shower for your convenience.

Local Guidance and Language Support:
Our multilingual staff speaks English and Spanish, ready to assist you with area recommendations and any queries you may have.

Experience the charm of Cozumel at Hotel Dos Mundos, Isla Cozumel. Book your stay now!

Important information:

The nightly service charge is nonrefundable and will be charged at any time after the booking is created.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 82 reviews
Cleanliness: 8.83
Service: 8.3
Location: 7.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 7.8
S
solano • solo_traveller • mx
10
Pros:

El servicio

2026-05-23 • via Nuitee
Y
Yeuda • family_with_children • ad
6
2026-04-28 • via Nuitee
A
ANA • couple • cl
7
Pros:

Respuesta rápida del personal y muy amable, nos ayudaron con todas las dudas que teniamos.

Cons:

El baño era muy estrecho. Las sabanas estaban limpias pero se veian viejas.

2026-04-10 • via Nuitee
J
Julio César • family_with_children • mx
10
Todo bien
Pros:

Todo limpio en excelente estado

Cons:

El acceso es muy tardado y en habitaciĂłn hay unas partes del zoclo que ya se despegaron que quiere un poco de mantenimiento de ahĂ­ afuera

2026-04-08 • via Nuitee
J
juan • extended_group • mx
10
MUY AGRADABLE EXELENTE SERVICIO
Pros:

NO HAY SERCICIO SOLO C AFE

Cons:

TODO

2026-04-06 • via Nuitee
V
Vanessa Ortega • family_with_children • mx
8
Bueno aunque podría ser mejor. Valor precio muy bien 🙂
Pros:

Que tenĂ­a dos camas la habitaciĂłn

Cons:

Que está un poco lejos del muelle, Que el baño olía mal salía mal olor por el desagüe, que no tenía un frigobar dentro de la habitación, que no es facil de localizar, que tenía que encender y apagar el calentador de agua para bañarme.

2026-03-02 • via Nuitee
J
Julie • couple • fr
8
Pros:

L’établissement est placé à 15 min à pied du port. Un peu excentré du centre mais nous ne nous sommes pas sentis en insécurité quand nous sommes rentrés à pied du centre dans la soirée.
La literie était confortable. Le café est proposé à l’accueil le matin. Nous avons pu discuter avec le gérant et le personnel qui sont tous très sympathiques.

Cons:

L’établissement est situé au bord d’une route passante. Notre chambre donnée sur cette route et c’était vraiment très bruyant. Sans les bouchons d’oreille, il est impossible de dormir. Mais avec les bouchons d’oreilles, il n’y a pas de problème.

2026-02-27 • via Nuitee
G
Gil • couple • be
8
Pros:

Propere kamers. Heel vriendelijk personeel, zowel de vrouw als haar man, heel erg behulpzaam. Ook uitleg voor excursies word heel vlot gegeven.
Het duurde wel een tijd (aantal dagen) tot er warm water was

Cons:

Dichtbij de ferry &de straatjes in de buurt, maar qua locatie ver weg van de stranden of duikspots.

2026-02-24 • via Nuitee
C
Colleen • solo_traveller • us
4
Pros:

The hotel staff are nice! However, you need good Spanish to stay here.

Cons:

Highly recommend just day trips to Cozumel - the infrastructure (including this hotel) is just meant for cruise ship stopovers etc. and in general you’ll pay a lot more money for very bad accommodations and even locals told me it’s not very safe (solo female traveler).

I quickly had two bad run ins - nothing bad happened, but absolutely would’ve if I wasn’t being hyper aware of my surroundings. I tried to politely ask to shorten my stay to one night within hours of arriving but hotel wouldn’t refund.

2026-01-31 • via Nuitee
M
Mariana • couple • pt
10
2026-01-27 • via Nuitee
M
Michel leclerc • family_with_children • ca
9
Pros:

La gentillesse du personnel et la propreté irréprochable.
Aussi Roberto est très sympathique et professionnel

2026-01-13 • via Nuitee
L
Luis Israel • family_with_children • mx
7
2025-10-18 • via Nuitee
F
Fabila • family_with_children • mx
9
2025-08-30 • via Nuitee
N
Nadine • review category business travellers • mx
9
Superb
2025-05-09 • via Nuitee
R
Reducindo • solo traveller • id
9
Great
Pros:

La zona

Cons:

Nothing

2025-02-19 • via Nuitee
I
Ian • solo traveller • ca
9
Superb
Pros:

Hotel Dos Mundos is a great place to stay if you want to get away from the downtown tourist area. Just a 10-15 min walk up the main street, it's a quiet and privately run hotel that featured large rooms. Excellent air conditioning, comfortable beds, and very pleasant staff. Close to some really nice local restaurants and a grocery store just one building over. Free coffee at the front desk for guests, and

Cons:

Wifi was spotty at times, but generally was good enough. Otherwise, I had no issues at all.

2025-02-10 • via Nuitee
W
Wally • family with young children • us
10
Exceptional
Pros:

Wonderful hotel in a nice neighborhood walking distance to the center and great restaurants.
The room was big and super clean. The stuff was very helpful and friendly.
We highly recommend this place
Thanks for everything.

Cons:

Everything was perfect. There was nothing we didn't like.

2025-02-05 • via Nuitee
C
Christine • family with young children • fr
9
GOOD VALUE FOR MONEY WITH AN EXTRA TOUCH OF SOUL
Pros:

The staff was very friendly and helpful and gave us good recommendations, especially the Casa Mission round the corner that became our local restaurant. The room was clean and spacious and the bed comfortable. The hotel was a 15 minute-walk to the town centre and the ferry.

Cons:

Nothing

2025-01-24 • via Nuitee
N
Nicolas • young couple • es
10
Exceptional
2025-01-10 • via Nuitee
L
Laurence • young couple • ca
9
Amazing stay
Pros:

The staff was very nice and welcoming, the room was really comfortable

2025-01-08 • via Nuitee