Oaks Gold Coast Hotel

Hotels
•
Minor Hotels
8.4 (118 reviews)
2801 Gold Coast Highway, Surfers Paradise, Surfers Paradise, Queensland, 4217 , Surfers Paradise , AU
61-7-30538728

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Facilities

Express check-out
Comprehensive recycling policy
Free WiFi
Terrace
Garden
Express check-in/check-out
Elevator
Safe-deposit box at front desk
Front desk (limited hours)
Express check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Parking issues
Repairs needed

Categories

Cleanliness
8.23
The room is clean with nice balcony views, but there were issues with maintenance and repairs that impacted the stay.
Service
9.7
Most staff very friendly and efficient. Helpful staff but there were issues with maintenance response.
Location
9.74
Fantastic location, easy access to transport, walking to shops and restaurants.
Room Quality
7.69
Overall decent but had significant issues with the shower and noise.
Amenities
7.22
Repairs needed and no gym facility available, which limited experience.
Value for Money
7.68
While the price was good, the additional charge for parking and service limitations detracted from value.
Food and Beverage
8.23
Dining at a separate hotel and additional charges for room service made it less convenient.
Overall Experience
8.7
Mixed experience due to location and staff, but significant issues with repairs and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:14

Property Description

Welcome to Oaks Gold Coast Hotel, where comfort meets convenience in the heart of Surfers Paradise.

Recreation Opportunities
Dive into relaxation with our stunning outdoor pool and take in breathtaking views from our serene terrace and lush garden, perfect for unwinding after a day of adventure.

Business & Event Facilities
Equipped with a modern business center and five versatile meeting rooms, our hotel is ideal for both corporate gatherings and special celebrations, complemented by express check-in and check-out for your convenience.

Guestroom Comforts
Each of our 59 well-appointed guestrooms features a refrigerator, complimentary Wi-Fi, and digital programming for your entertainment, along with cozy bathrooms equipped with complimentary toiletries and hair dryers.

Embark on a memorable stay at Oaks Gold Coast Hotel – book your room today for an unforgettable experience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.4
Based on 118 reviews
Cleanliness: 8.23
Service: 9.7
Location: 9.74
Room Quality: 7.69
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
J
Jenna-lee • solo_traveller • au
10
2026-05-31 • via Nuitee
M
Mugsisha • couple • au
8
2026-05-30 • via Nuitee
K
Kaile • couple • au
10
2026-05-28 • via Nuitee
K
Kathy • extended_group • au
10
Fantastic holiday staying in clean, comfortable rooms that had everything we needed.
Pros:

Location was close to the tram stop that can take you to nearby attractions and shopping, within walking distance to beach and cafes. Clean, comfortable rooms with great views, friendly staff.

Cons:

Everything was great!!

2026-05-28 • via Nuitee
D
Daniela • solo_traveller • br
8
For short term is recommended.
Pros:

Location, view, bedroom size, I requested a microwave, and that was possible.

Cons:

The mattress was very orthopedic (hard for me) and air con took a while to cool down, I am glad that it was not summer.

2026-05-28 • via Nuitee
B
Ben • solo_traveller • au
1
Pros:

Checkout

Cons:

Manager who lied about cancellation of my booking. Left me with no monies, never returned ph call

2026-05-27 • via Nuitee
L
Lorraine • couple • au
8
2026-05-25 • via Nuitee
M
Mitch • solo_traveller • au
10
Pros:

Everything

2026-05-25 • via Nuitee
B
bhavi • solo_traveller • au
10
2026-05-25 • via Nuitee
F
Felix • couple • au
10
Perfect stay
Pros:

The room was well kept and clean

Cons:

N/A

2026-05-24 • via Nuitee
M
malcolm • solo_traveller • nz
9
Comfortable relaxed and great location
Pros:

Location view and staff

2026-05-23 • via Nuitee
A
Adam • couple • au
6
2026-05-23 • via Nuitee
T
Toni • couple • au
5
Pros:

view and faculties

Cons:

very sly rude customer service

2026-05-22 • via Nuitee
C
Curcuruto • solo_traveller • au
10
2026-05-22 • via Nuitee
L
Lance • family_with_children • au
10
2026-05-21 • via Nuitee
M
Ming • couple • au
7
2026-05-20 • via Nuitee
L
Lyndal • solo_traveller • au
10
2026-05-19 • via Nuitee
H
Haixia • solo_traveller • au
10
2026-05-18 • via Nuitee
L
Liam • couple • au
9
Very comfortable everything was easy to get to staff are really good and everything was very good overall
Pros:

The spa is very warm and the pool is heated, which is good

Cons:

Slight mould in the bathroom and put a scum in the jetts just needed to be cleaned

2026-05-18 • via Nuitee
L
Laisani • family_with_children • au
7
Comfortable. Close to the beach and trams to either Broadbeach or surfers. Very convenient.
Pros:

Location and the ocean view

2026-05-16 • via Nuitee