Oaks Gold Coast Hotel

Hotels
Minor Hotels
8.4 (118 reviews)
2801 Gold Coast Highway, Surfers Paradise, Surfers Paradise, Queensland, 4217 , Surfers Paradise , AU

Facilities

Express check-out
Comprehensive recycling policy
Free WiFi
Terrace
Garden
Express check-in/check-out
Elevator
Safe-deposit box at front desk
Front desk (limited hours)
Express check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Parking issues
Repairs needed

Categories

Cleanliness
8.23
The room is clean with nice balcony views, but there were issues with maintenance and repairs that impacted the stay.
Service
9.7
Most staff very friendly and efficient. Helpful staff but there were issues with maintenance response.
Location
9.74
Fantastic location, easy access to transport, walking to shops and restaurants.
Room Quality
7.69
Overall decent but had significant issues with the shower and noise.
Amenities
7.22
Repairs needed and no gym facility available, which limited experience.
Value for Money
7.68
While the price was good, the additional charge for parking and service limitations detracted from value.
Food and Beverage
8.23
Dining at a separate hotel and additional charges for room service made it less convenient.
Overall Experience
8.7
Mixed experience due to location and staff, but significant issues with repairs and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:14

Property Description

Welcome to Oaks Gold Coast Hotel, where comfort meets convenience in the heart of Surfers Paradise.

Recreation Opportunities
Dive into relaxation with our stunning outdoor pool and take in breathtaking views from our serene terrace and lush garden, perfect for unwinding after a day of adventure.

Business & Event Facilities
Equipped with a modern business center and five versatile meeting rooms, our hotel is ideal for both corporate gatherings and special celebrations, complemented by express check-in and check-out for your convenience.

Guestroom Comforts
Each of our 59 well-appointed guestrooms features a refrigerator, complimentary Wi-Fi, and digital programming for your entertainment, along with cozy bathrooms equipped with complimentary toiletries and hair dryers.

Embark on a memorable stay at Oaks Gold Coast Hotel – book your room today for an unforgettable experience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.4
Based on 118 reviews
Cleanliness: 8.23
Service: 9.7
Location: 9.74
Room Quality: 7.69
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
N
Nicole couple au
10
Me and my twin sister went there for our 40th bday. I got a good deal and thought was the perfect price for exactly wher
Pros:

I loved how close it was to everything

Cons:

Nothing, it was all a really good experience

2026-06-20 via Nuitee
H
HEMA couple au
10
Overall I chilled and feel absolutely revived !!! Perfect holiday without the expensive price tags
Pros:

The front receptionist the beautiful tall red hair lady was so pleasant to deal with as I rebooked a few extra nights and needed information to make this trip just perfect and she happened to make everything simple just as I asked !!! We will be back Xo

Cons:

U had to pay a seperate fee for a parking spot and that you don’t advertise more if the local eats in the area

2026-06-20 via Nuitee
E
Easter solo_traveller au
10
2026-06-18 via Nuitee
S
Sue couple au
9
Very good
Cons:

The bed was hard and horrible

2026-06-18 via Nuitee
F
Fin solo_traveller gb
7
2026-06-17 via Nuitee
S
savic solo_traveller au
9
2026-06-15 via Nuitee
B
BRAD solo_traveller au
10
my fav place
Pros:

everything

2026-06-15 via Nuitee
K
Karen couple au
10
Fantastic accommodation
Pros:

Great location, easy access to public transport, great facilities

2026-06-14 via Nuitee
C
Chadi solo_traveller au
4
2026-06-14 via Nuitee
L
lindarose solo_traveller au
9
Holiday
Pros:

I loved the size of the room and the view also i enjoyed the area with the bay window

Cons:

That this hotel doesn't have a restaurant

2026-06-14 via Nuitee
J
Jay solo_traveller au
10
Pros:

Front desk was amazing especially Zack

2026-06-14 via Nuitee
K
Kim couple au
2
Terrible.
Pros:

Location

Cons:

The room smelled musty, old and mouldy. My eyes were very sore and burning after spending time in the room due to the dust and or mould. The plumbing for the shower groaned and shuddered, and then would shut off. The wallpaper was peeling off the walls. We had to keep the balcony door open at all times for some air.

2026-06-13 via Nuitee
D
Deeley solo_traveller au
8
Pros:

Great room, really nice decor and bathroom is excellent, hottub is great. Decent view out to the ocean from the balcony.
Really nice restaraunt under Crowne Plaza which connects to the main Oaks building.
The staff were friendly and helpful.

Cons:

The tv didn't work great, was almost impossible to connect to stream netflix so ended up using my phone instead. Was staying in room 19 but the tv network said room 16 so there might be some issue with that room in particular.
The coffee cart in the morning was a bit average, the coffees were small for the price and nothing outstanding though again, the staff member was very nice.

2026-06-13 via Nuitee
B
Ben extended_group au
10
2026-06-12 via Nuitee
K
KERRY couple au
10
Pros:

It was clean and in a good position

2026-06-11 via Nuitee
P
Pacers couple au
10
Great location great property great sea view
Pros:

Receptionist very professional and kind

Cons:

We missed our free coffee

2026-06-09 via Nuitee
M
martin couple au
10
The unit was spacious with great ocean views.
Pros:

The reception staff was really friendly and helpful. The unit was spacious with great ocean views. I liked the convenience of the tram only a minute away. Will be back again.

2026-06-08 via Nuitee
R
Raewin couple au
10
Friendly staff nice quiet stay. Thank you
2026-06-08 via Nuitee
K
Kaustubha solo_traveller nz
8
2026-06-08 via Nuitee
D
Darren extended_group au
8
2026-06-07 via Nuitee