Henn na Hotel Premier Kyoto Gojo Karasuma

Hotels
•
H.I.S. Hotel Holdings Co Ltd
9.4 (87 reviews)
195, Daikokucho, Shimogyoku, Kyoto, Kyoto, 600-8161 , Kyoto , JP
81-50-52105333

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Shared microwave

Review Highlights

Pros:
Good breakfast
Helpful staff
Clean rooms
Great location
Cons:
Poor cleaning service

Categories

Cleanliness
7.56
There was a mention of hair not being cleaned from the floor and bed during the stay.
Service
9.53
The hotel staff were very pleasant and always helpful.
Location
10
Great location with easy access to subway/bus and major locations.
Room Quality
9.57
Rooms were described as clean, bright, and well-maintained.
Amenities
9.52
Good amenities including complimentary toiletries and breakfast.
Value for Money
9.55
Overall good value considering location and amenities offered.
Food and Beverage
9.51
Breakfast was good with a variety of options.
Overall Experience
9.96
The overall experience was positive with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:42

Property Description

Experience the perfect blend of comfort and convenience at Henn na Hotel Premier Kyoto Gojo Karasuma, ideally situated in Shimogyo Ward.

Modern Comforts
Unwind in one of our 122 well-appointed guestrooms, complete with refrigerators and complimentary toiletries, ensuring a restful stay. Daily housekeeping will keep your space tidy and welcoming.

Convenient Amenities
Stay connected with complimentary wireless internet access. Enjoy daily buffet breakfasts from 7:00 AM to 10:00 AM, available for a fee, along with a 24-hour front desk for all your needs.

Prime Location
Located just a short walk from Kyoto's vibrant attractions such as Kawaramachi Street, Nishiki Market, and Kyoto Tower, our hotel places you in the heart of the city's rich history and culture.

Don't miss out on an unforgettable Kyoto experience—book your stay today!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

9.4
Based on 87 reviews
Cleanliness: 7.56
Service: 9.53
Location: 10
Room Quality: 9.57
Amenities: 9.52
Value for Money: 9.55
Food and Beverage: 9.51
Overall Experience: 9.96
瑜雯 • couple • tw
8
Pros:

飯店沐浴備品很好用

Cons:

整潔度：連住6晚床單都不更換

2026-06-27 • via Nuitee
M
ManuPamplonica • solo_traveller • es
9
Pros:

La habitación era muy amplia, con el baño dividido en ducha, lavabo y wc, con su mesita y sillas, cafetera con cafe incluido... A diario cambian toallas y hacen camas, todo muy limpio. Lavandería que funciona genial y maquinas de bebidas. Ademas de utensilios muy utiles cono empaquetado de ropa al vacio, servicio gratuito de secado de calzado... Genial. Ademas unas vistas espectaculares hacia la torre de kyoto!!!

Cons:

Eché de menos ver personal en el hotel, solo tratas con máquinas. Es muy eficiente pero se echa de menos el contacto humano.

2026-06-27 • via Nuitee
A
Anne Sophie • couple • fr
9
Séjour japonisant
Pros:

On a adoré les chambres avec le tatami. Le thé et les petites attentions étaient de qualité.

Cons:

Nous avons payé la taxe de séjour en arrivant alors que dans les autres hôtels, c’était inclus dans le prix.

2026-06-27 • via Nuitee
A
Andreas • couple • de
8
Lage ganz gut, Zimmer sehr sauber und relativ groß. Alles vorhanden zum wohlfühlen.
Pros:

Für Japan, relativ große Zimmer. WC getrennt von der großen Dusche.

Cons:

Frühstück war Ok, die Auswahl doch sehr begrenzt.

2026-06-27 • via Nuitee
W
wang • couple • tw
7
2026-06-27 • via Nuitee
M
MARIA TERESA • family_with_children • es
8
Todo Correcto
Pros:

Todo estuvo bien. El check in lo realizas tu mismo pero si necesitas ayuda, llamas y alguien aparece a ayudarte. Puedes dejar las maletas sin problemas cuando llegas porque tienen consignas para ello y además servicio de maletas para mandarlas de Tokyo a Kyoto. La ubicación está un poco lejos de la zonas comerciales para ir andando, pero al está al lado del metro y de autobuses.

2026-06-27 • via Nuitee
P
Parker • solo_traveller • us
10
2026-06-26 • via Nuitee
R
Rodriguez raposo • solo_traveller • es
10
2026-06-26 • via Nuitee
H
Huiling • family_with_children • tw
10
2026-06-26 • via Nuitee
J
Jesus • couple • es
9
2026-06-26 • via Nuitee
V
Vijay • solo_traveller • in
10
Pros:

Breakfast is good, very few options for vegetarians. Rooms are neat and clean. Little issues with the language barrier front desk are unable to understand English. The overall stay was very 👍 good.

Cons:

Need improvement in front desk staff at least they should have at least mid-level proficiency in English language.

2026-06-26 • via Nuitee
M
masayuki • couple • jp
8
「変なホテル」を利用してで良かったです。
Pros:

１. 風呂とトイレが希望通り別で使い良かった。　２. ベッドの硬さが丁度良く寝やすかった。
３. ホテルが地下鉄五条駅にに近く便利であった。

Cons:

１.良くなかったのではなく、自販機が1階にもあれば良かった。

2026-06-26 • via Nuitee
B
Berkay • extended_group • tr
9
2026-06-25 • via Nuitee
N
Nozaki • solo_traveller • jp
8
2026-06-25 • via Nuitee
V
VKTL • solo_traveller • fr
10
2026-06-25 • via Nuitee
A
Amit • family_with_children • in
8
2026-06-25 • via Nuitee
A
Aggi • solo_traveller • es
9
2026-06-25 • via Nuitee
S
Silvio • family_with_children • it
10
La nostra base preferita a Kyoto
Pros:

Posizione comodissima, arredamento ed accessori molto ben fatti, buona colazione, pulizia impeccabile

2026-06-24 • via Nuitee
L
Laura • couple • it
8
Molto ben fornito ma forse manca presenza umana
Pros:

Buona posizione. Camera grande pulita, bagno particolare (il lavandino è nell’ingresso, wc e doccia sono in due stanze separate), forniti shampoo e balsamo, detergenti vari, rasoio ecc… Tutto informatizzato, abbiamo fatto precheck in online, check in e check out alle macchinette. Il personale era presente alla colazione ma per il resto non abbiamo visto nessuno… possibile inviare i bagagli alla struttura fanno anche servizio di deposito.

Cons:

Perlomeno una persona fissa o un modo più chiaro per contattarla…

2026-06-24 • via Nuitee
M
motos martinez • family_with_children • es
7
Pros:

lo facil que era dejar las maletas en el locker y la ubicación

Cons:

Viajamos 6 personas, 3 adultos y 3 niños y respecto a las camas andamos un poco apretados

2026-06-24 • via Nuitee