Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Pleasant staff
Good breakfast
Cons:
Noise disturbances
Cleanliness issues
Bad room conditions

Categories

Cleanliness
6.14
Some cleanliness issues reported including a sewage smell and shower leaks.
Service
8.11
Pleasant Croatian staff members; however, foreign staff were indifferent.
Location
9.15
Excellent location in the city center, close to various attractions.
Room Quality
6.6
Music noise and ventilation issues mentioned; poor soundproofing.
Amenities
7.13
Was not satisfactory based on guest expectations, issues with room accessories.
Value for Money
7.09
Price to quality ratio is overall not great considering the issues.
Food and Beverage
8.14
Breakfast was good and satisfactory according to the review.
Overall Experience
7.61
A mixed experience with great location but significant noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:36

Property Description

Central Location and Modern Amenities
Located in the heart of Zagreb, Timeout Heritage Hotel offers a convenient stay with a terrace, restaurant, and bar on-site. Guests can enjoy easy access to popular attractions like the Museum of Broken Relationships and St. Mark's Church.

Comfortable Rooms with Thoughtful Touches
Experience comfort in every room with air conditioning, a flat-screen TV, and a private bathroom stocked with free toiletries and a hairdryer. The hotel also provides breakfast with various options to start your day right.

Convenience and Connectivity
With a 24-hour front desk, airport transfers, and free WiFi, Timeout Heritage Hotel ensures a seamless stay for all guests. Explore Zagreb with ease and return to a welcoming atmosphere at the hotel.

Book now for a memorable stay at Timeout Heritage Hotel Zagreb.

Important information:

This property is located in a pedestrian zone.

Please note that the property has three bars on-site, and guests may experience some noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 3610 reviews
Cleanliness: 6.14
Service: 8.11
Location: 9.15
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 7.61
M
Miki solo_traveller hr
1
Naučite hrvatski jezik!
Pros:

U centru grada, super lokacija..

Cons:

Osoblje ne zna hrvatski jezik, bilo bi bolje da su zaposlili iz Hrvatske, a ne strance koji bahato ne žele pričati u hrvatskim te inzistirati ns engleskom. Hotel sd nalazi u Hrvatskoj pa molim lijepo naučite hrvatski...

2026-07-25 via Nuitee
L
Liat Shefer Zakai solo_traveller il
7
2026-07-24 via Nuitee
M
Maria couple se
4
2026-07-24 via Nuitee
K
KONSTANTINOS solo_traveller gr
9
2026-07-24 via Nuitee
S
Shane couple ie
10
2026-07-23 via Nuitee
K
Katarina couple au
9
Great value for money
Pros:

Such a cool hotel. Rooms are clean and comfortable. Great shower. Friendly staff.
Excellent location. We were there on a Sunday so it wasn’t noisy.

2026-07-23 via Nuitee
B
Bartolović solo_traveller hr
8
2026-07-22 via Nuitee
S
Silvia solo_traveller es
9
Pros:

Los camareros del bar superior eran super atentos y ayudaban en todo lo que estaba en su mano.

2026-07-22 via Nuitee
H
Hanna solo_traveller fi
8
2026-07-22 via Nuitee
M
Magdalena solo_traveller hr
8
Pros:

Lokacija ne moze bit bolja. Osoblje je odlicno. Sobe su ciste. Jako je glasno jer ima vise klubova u objektu ali oni vam posalju poruku i upozore vas na glasnocu i imate par sati vremena besplatno otkazat rezervaciju.

2026-07-22 via Nuitee
M
Mauro Nicolás solo_traveller sm
8
Pros:

Ero un po' preoccupato dopo aver letto diverse recensioni negative, ma devo dire che la nostra esperienza è stata completamente diversa. Ci siamo trovati molto bene e il personale è stato sempre gentile, disponibile e accogliente.

L'hotel si trova in un contesto un po' particolare, essendo nello stesso edificio di alcuni bar e di una discoteca, quindi è bene sceglierlo sapendo questo. Se però si ha voglia di bere qualcosa o passare una serata a ballare, è una soluzione ideale. Nonostante la presenza dei locali, al momento di dormire non abbiamo sentito alcun rumore fastidioso e abbiamo riposato benissimo.

La posizione è un altro grande punto di forza: è ottima per visitare la città e raggiungere comodamente le principali attrazioni.

Nel complesso, il rapporto qualità-prezzo è stato buono e ci tornerei volentieri.

2026-07-21 via Nuitee
P
Paulina extended_group bg
10
2026-07-20 via Nuitee
B
Branka couple hr
10
Udobno i kao kod kuće.
Pros:

Osoblje je veoma uslužno,lokacije je veoma dobra.

Cons:

Sve je bilo odlično.

2026-07-20 via Nuitee
E
ELMANA solo_traveller ba
8
2026-07-17 via Nuitee
D
Dražen solo_traveller hr
10
Pros:

Location & staff

2026-07-17 via Nuitee
M
Marin couple hr
9
2026-07-17 via Nuitee
G
George solo_traveller ca
9
2026-07-16 via Nuitee
A
Abdelkajum couple lv
10
2026-07-16 via Nuitee
M
Muammer couple de
2
es gibt nichts wo ich sagen könte das es gut war
Pros:

personal nul intresse und hat nichts verstanden in der fluhr hat es so gestunken als ob gemandt gebrochen hätte
nicht zu empfählen

Cons:

ganz kurz nichts hat uns gefallen bett war sehr schlecht viel zu laut weil hotel über dem disco ist für die jugend ok aber für uns war es sehr schleht

2026-07-16 via Nuitee
I
Ines solo_traveller hr
3
2026-07-15 via Nuitee