Pytloun Wellness Hotel Hasištejn

Hotels
Pytloun
8.3 (1197 reviews)
Místo 110 , Místo , cz

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Cleanliness issues
Slow service
Subpar wellness amenities

Categories

Cleanliness
6.7
Reviews mention issues with cleanliness, particularly in wellness areas.
Service
9.7
Generally positive sentiment about staff helpfulness and friendliness, despite some concerns.
Location
9.2
Positive comments about the beautiful nature surrounding the hotel.
Room Quality
7.7
Mentioned issues with bed comfort and lack of information in rooms.
Amenities
7.2
Complaints about wellness facilities and lack of functionality.
Value for Money
8.7
Overall value perception mentioned positively, but issues with certain services noted.
Food and Beverage
8.2
Food quality was noted but has room for improvement.
Overall Experience
9
Mixed experiences noted, balancing positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:10

Property Description

Luxurious Wellness Center
Experience ultimate relaxation in our wellness center with a hot tub, saunas, and a swimming pool - all complimentary for our guests.

Delicious Czech Cuisine
Savor authentic Czech meals at our on-site restaurant, starting with a complimentary breakfast each morning.

Picturesque Surroundings
Nestled in the serene Krušné mountains, explore nearby attractions like the Chomutov Zoo, Kadaň Castle, and the historic Hasištejn Castle ruins.

Book your stay at Pytloun Wellness Hotel Hasištejn now for a rejuvenating getaway amidst nature's beauty.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 4 per day.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 8 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 1197 reviews
Cleanliness: 6.7
Service: 9.7
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
P
Philipp solo_traveller at
8
2026-06-20 via Nuitee
M
Michaela solo_traveller cz
7
Pros:

Personál byl moc milý.

Cons:

Co se týče lokality,přišlo mi ubytování velmi drahé za jednu noc . Dražší než v centru města či v Praze za pobyt a
to je co říci .

2026-06-20 via Nuitee
B
Branislav couple sk
7
2026-06-19 via Nuitee
J
Jacob family_with_children se
1
Traveling with kids. Very disatisfying. The hotel is a building site. Pool is demolished. Escavators has dug up the gard
Pros:

Staff did their best.

Cons:

Cancel summer 2026!! It is a building site. Escavator parked outside. Pool demolished.

2026-06-19 via Nuitee
S
Sabrina solo_traveller de
8
Wir kommen gerne wieder
Pros:

Sehr liebes Team …:)tolles Frühstück für alle was dabei!!
Tolle Lage gerade auch mit Kindern und Hund in der Natur . Es wurde gerade etwas renoviert wir sind gespannt

Cons:

Der Badebereich war nicht so zu empfehlen aber denke wird auch bald gemacht

2026-06-19 via Nuitee
S
Simone solo_traveller de
7
Pros:

Essen war sehr lecker

Cons:

Parkplatzgebühr konnt nicht auf eine Rechnung mit Übernachtung geschrieben werden, wurde Restaurantrechnung angerechnet.
Bad hat kaum Ablagefläche
Ein Schaden am Türrahmen im Bad wurde mit Klebeband abgedeckt.
Es gab keinen Schreibtisch

2026-06-17 via Nuitee
K
Kratas couple cz
8
Pros:

Perfektni misto, krasny hotel, moc dobre jidlo a snidane.

Cons:

Wellness bylo v rekonstrukci a nebyli jsme predem informovani. Ocekaval bych, ze cena bude toto zohlednovat.

2026-06-17 via Nuitee
V
Veve_ricka solo_traveller sk
10
Pros:

Outdoor hry aj moznost hrat splocenske hry v restauracnych prieatoroch, kusok sa nachadza hrad - skvele miesto aj na pobyt s malym dietatom. Velmi nam aj chutilo.

2026-06-17 via Nuitee
M
Martin couple cz
8
Good place that we overpaid
Pros:

Good kitchen, not amazing, but good. Staff is very friendly, breakfast are great and you get a good bed. What else do you need?

Cons:

They raised prices because there was festival nearby that we visited, which is understandable, but also a rip off.
Also the spa is not a spa, it seriously sucks.

2026-06-16 via Nuitee
K
Klára solo_traveller cz
10
Pros:

Vše proběhlo naprosto v pořádku. Personál ochotný a milý. Večeře vynikající a snídani byly naprosto výjimečné. Přestože probíhají rekonstrukce a modernizace v hotelu a okolí, nijak zvlášť nás to neomezila a hluk nás neobtěžoval. Máme v plánu se vrátit v září.

2026-06-15 via Nuitee
R
Roman couple cz
10
2026-06-15 via Nuitee
R
Robert solo_traveller sk
9
2026-06-15 via Nuitee
S
Stuchlík solo_traveller cz
10
2026-06-14 via Nuitee
I
IvanaVejrikova couple cz
10
Pros:

Milý personál, výborné snídaně

2026-06-12 via Nuitee
H
Hubáčková solo_traveller cz
10
Pros:

Snídaně byla výjimečná. :-)

Cons:

Příliš měkké matrace.

2026-06-10 via Nuitee
G
galit couple il
3
Beautiful area and nice hotel, but our room was bad.
Pros:

Location and view, the room was Ok

Cons:

The room had a small service elevator which lit up all night, disturbed ability to sleep.
The bathroom smelled bad especially at night when we could not open the window, and it spread to the room.

2026-06-09 via Nuitee
M
Michal couple cz
8
Hotel se nachází v krásném prostředí, obklopený lesy, bezprostředně u zříceniny hradu Hasištejn. Některé části by potřeb
Pros:

Krásné prostředí
Čistota
Vstřícný personál
Snídaně

Cons:

Wellness
Parkování za poplatek
Záloha na služby 2000, ze které bude údajně odečtena útrata. Nakonec jsem útratu platil zvlášť a zálohu mám stále v blokaci na účtu.

2026-06-09 via Nuitee
M
Martin couple cz
8
2026-06-08 via Nuitee
B
Bastian extended_group de
9
2026-06-07 via Nuitee
J
Jaroslava couple cz
8
2026-06-07 via Nuitee