Best Western Plus Hershey

Hotels
•
Best Western Plus
8.8 (1424 reviews)
1800 E Chocolate Ave , Hershey , us
+17177452378

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly and helpful staff
Great location
Cons:
No hot water
Low water pressure
Breakfast options lack variety

Categories

Cleanliness
8.65
The hotel is noted to be very clean but has issues with some guest experiences.
Service
9.35
Staff was described as friendly and helpful, contributing positively to the stay.
Location
9.15
Convenient location close to family and parks.
Room Quality
8.75
Rooms were comfortable and spacious, though some maintenance issues were noted.
Amenities
8.35
Amenities were appreciated but complaints about the limited breakfast and cold pool.
Value for Money
8.95
Overall good value considering the location and cleanliness.
Food and Beverage
7.85
Breakfast had limited options and was often cold.
Overall Experience
9.35
Overall, guests expressed satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:58

Property Description

Welcome to Best Western Plus Hershey!

Luxurious Amenities: Enjoy our fitness centre, indoor pool, and sun terrace during your stay. Relax in our air-conditioned rooms equipped with a coffee machine, free WiFi, and plush beddings.

Convenience at Your Fingertips: Benefit from our 24-hour front desk, business centre, and free private parking. Indulge in snacks and drinks from our vending machines available on-site.

Prime Location: Located just 7.4 km from Hersheys Chocolate World and in close proximity to Hersheypark and National Civil War Museum, our hotel is the perfect choice for your stay in Hershey.

Book your stay at Best Western Plus Hershey now and experience comfort and convenience at its best!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1424 reviews
Cleanliness: 8.65
Service: 9.35
Location: 9.15
Room Quality: 8.75
Amenities: 8.35
Value for Money: 8.95
Food and Beverage: 7.85
Overall Experience: 9.35
I
Ingrid • family_with_children • us
10
2026-07-04 • via Nuitee
K
Karen • solo_traveller • us
7
Had everything, good value
Pros:

Breakfast and coffee 24/7

Cons:

Pool: tiny and cold

2026-07-04 • via Nuitee
S
Simone • solo_traveller • us
9
Pros:

I liked the size of the room.

Cons:

The breakfast needs some improvement.

2026-07-04 • via Nuitee
S
Shem • solo_traveller • il
7
Great Location for a Hershey Visit, but Room for Improvement
Pros:

Excellent location, just a few minutes from Hersheypark and the other main attractions.
Clean, spacious, and quiet room that was comfortable after a long day.
Friendly and welcoming staff throughout our stay.
Good overall value for the price.

Cons:

The shower water pressure was extremely weak, making it difficult to take a proper shower.

The complimentary breakfast was below average, with limited variety and quality.

2026-07-03 • via Nuitee
C
Candice • family_with_children • us
3
Cons:

the coffee maker in the room did not work and there was no coffee in the lobby on the 6-30 your staff is very rude Not helpfull at The breakfast was the same and out of most stuff had to ask them to fill the pancake maker a couple of times no one knows whos job it is and ond lady was feeding her face and not looking after your guesses

2026-07-02 • via Nuitee
D
Denise • family_with_children • us
10
2026-06-30 • via Nuitee
L
Lisa • couple • us
9
Pros:

Location

Cons:

I room had hair in a few different spots… shower, footstool, and bed.

2026-06-27 • via Nuitee
S
Shannon • solo_traveller • us
3
Terrible
Pros:

Dirty

Cons:

How can you charge $250 for that place?!?! Ridiculous!!! Never will be back

2026-06-23 • via Nuitee
A
Amanda • extended_group • us
10
2026-06-20 • via Nuitee
J
Jennifer • solo_traveller • us
10
Pros:

The friendly staff ar the front desk. It was very busy and with the canceled concert they handled it gracefully.

2026-06-19 • via Nuitee
R
Rose • solo_traveller • us
8
Pleasant
Pros:

Cleanliness and location

Cons:

One night stay was expensive $346

2026-06-15 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-06-14 • via Nuitee
M
Marilyn • family_with_children • us
9
Great place to stay
Pros:

Clean and staff very nice and helpful

Cons:

Pillows need more variety on breakfast

2026-06-08 • via Nuitee
R
Ronnie • couple • us
10
Pros:

n/A

2026-05-26 • via Nuitee
T
Tasia • extended_group • us
8
2026-05-25 • via Nuitee
J
Jaquana • solo_traveller • us
9
Pros:

They was very nice and kind and they made me and the girls feel like home they was very accommodating to our stay

2026-05-25 • via Nuitee
A
Abounader • family_with_children • us
5
It was doable, but not worth the money.
Pros:

Staff was friendly and helpful. They had gluten free options for breakfast.

Cons:

Rooms had a smell which gave me a headache. Shower door broke and they did not fix it. Semi clean.

2026-05-24 • via Nuitee
J
Jacquelyn • extended_group • us
10
2026-05-21 • via Nuitee
W
Winslow • couple • us
6
Pros:

bed was comfy, breakfast choices were OK

Cons:

window shade was stuck mostly open and the sun was just pouring in as soon as it came up in the morning, our plates were stuck to the table in lobby

2026-05-21 • via Nuitee
J
Joshua • family_with_children • us
10
Perfect for quick weekend get away. Close to Hershey park and attractions. Had everything we needed
Pros:

The Cleanliness, the bathrooms, and the breakfast every morning.

Cons:

Water temp could have been more hot.

2026-05-15 • via Nuitee