Best Western Plus Hershey

Hotels
•
Best Western Plus
8.8 (1431 reviews)
1800 E Chocolate Ave , Hershey , us
+1 717-745-2378

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly and helpful staff
Great location
Cons:
No hot water
Low water pressure
Breakfast options lack variety

Categories

Cleanliness
8.65
The hotel is noted to be very clean but has issues with some guest experiences.
Service
9.35
Staff was described as friendly and helpful, contributing positively to the stay.
Location
9.15
Convenient location close to family and parks.
Room Quality
8.75
Rooms were comfortable and spacious, though some maintenance issues were noted.
Amenities
8.35
Amenities were appreciated but complaints about the limited breakfast and cold pool.
Value for Money
8.95
Overall good value considering the location and cleanliness.
Food and Beverage
7.85
Breakfast had limited options and was often cold.
Overall Experience
9.35
Overall, guests expressed satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:58

Property Description

Welcome to Best Western Plus Hershey!

Luxurious Amenities: Enjoy our fitness centre, indoor pool, and sun terrace during your stay. Relax in our air-conditioned rooms equipped with a coffee machine, free WiFi, and plush beddings.

Convenience at Your Fingertips: Benefit from our 24-hour front desk, business centre, and free private parking. Indulge in snacks and drinks from our vending machines available on-site.

Prime Location: Located just 7.4 km from Hersheys Chocolate World and in close proximity to Hersheypark and National Civil War Museum, our hotel is the perfect choice for your stay in Hershey.

Book your stay at Best Western Plus Hershey now and experience comfort and convenience at its best!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1431 reviews
Cleanliness: 8.65
Service: 9.35
Location: 9.15
Room Quality: 8.75
Amenities: 8.35
Value for Money: 8.95
Food and Beverage: 7.85
Overall Experience: 9.35
D
Danny • couple • us
6
2026-07-24 • via Nuitee
L
Louis • couple • us
7
Our stay was excellent as expected.
Pros:

The breakfast bar was ok! Considering this is not a 5 star hotel, the selection was adequate!
Overall my wife and I enjoyed our stay. The staff was very professional. Greetings as we entered the lobby and made us feel very welcomed. We would definitely stay there again in the future!!

Cons:

Honestly we didn't feel let down in any sense. We frequently travel and somewhat know what to expect according to demographics and the establishments rating. We were not disappointed at all!

2026-07-24 • via Nuitee
E
Emily • couple • us
8
Nice hotel!
Pros:

Updated rooms

Cons:

Water pressure

2026-07-23 • via Nuitee
S
Shirell • family_with_children • us
10
2026-07-19 • via Nuitee
C
Corey • family_with_children • us
9
Great stay, would come back in the future.
Pros:

Close to all the activities we were doing. Well maintained property and kids liked the pool.

Cons:

The water pressure was really poor. There was some loud guests above us past quiet hours.

2026-07-16 • via Nuitee
K
KEVIN • couple • us
8
2026-07-16 • via Nuitee
B
BRENDA • family_with_children • us
8
Pros:

Good

Cons:

The paint pelling in my room.

Also I ask when i booked if I can get in after 11:00 am because of having to be there over night for the hospital
The lady working didnt even try to get us in before 400 pm we sat in the parking lot for a couple of hours

2026-07-15 • via Nuitee
B
Bobby • solo_traveller • us
10
My Hershey stay 2026
Pros:

Big clean room, good air conditioning.

Cons:

Nothing comes to mind that is negative to say.

2026-07-15 • via Nuitee
H
Herbert • family_with_children • us
7
It was okay
Pros:

They switched us to another room and that room was clean. The staff was nice and accommodating.

Cons:

We got to the hotel; the first room they put us in smelled like chemicals and was not clean. Sheets were visible dirty. The chair had stains on it.

2026-07-14 • via Nuitee
S
Scott • family_with_children • us
7
Good and enjoyable
Pros:

Location fine.. upgrade breakfast though

Cons:

Breakfast

2026-07-12 • via Nuitee
A
alice • couple • us
10
2026-07-05 • via Nuitee
K
Karen • solo_traveller • us
7
Had everything, good value
Pros:

Breakfast and coffee 24/7

Cons:

Pool: tiny and cold

2026-07-04 • via Nuitee
I
Ingrid • family_with_children • us
10
2026-07-04 • via Nuitee
S
Simone • solo_traveller • us
9
Pros:

I liked the size of the room.

Cons:

The breakfast needs some improvement.

2026-07-04 • via Nuitee
S
Shem • solo_traveller • il
7
Great Location for a Hershey Visit, but Room for Improvement
Pros:

Excellent location, just a few minutes from Hersheypark and the other main attractions.
Clean, spacious, and quiet room that was comfortable after a long day.
Friendly and welcoming staff throughout our stay.
Good overall value for the price.

Cons:

The shower water pressure was extremely weak, making it difficult to take a proper shower.

The complimentary breakfast was below average, with limited variety and quality.

2026-07-03 • via Nuitee
C
Candice • family_with_children • us
3
Cons:

the coffee maker in the room did not work and there was no coffee in the lobby on the 6-30 your staff is very rude Not helpfull at The breakfast was the same and out of most stuff had to ask them to fill the pancake maker a couple of times no one knows whos job it is and ond lady was feeding her face and not looking after your guesses

2026-07-02 • via Nuitee
D
Denise • family_with_children • us
10
2026-06-30 • via Nuitee
L
Lisa • couple • us
9
Pros:

Location

Cons:

I room had hair in a few different spots… shower, footstool, and bed.

2026-06-27 • via Nuitee
S
Shannon • solo_traveller • us
3
Terrible
Pros:

Dirty

Cons:

How can you charge $250 for that place?!?! Ridiculous!!! Never will be back

2026-06-23 • via Nuitee
A
Amanda • extended_group • us
10
2026-06-20 • via Nuitee