NEYA Porto Hotel

Hotels
9 (2748 reviews)
Rua de Monchique 35-41 , Porto , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Unclean towels
Missing amenities
High pillows

Categories

Cleanliness
8.25
Generally clean with some issues like unclean towels reported.
Service
9.75
Staff is friendly and helpful, enhancing the stay experience.
Location
9.25
Excellent location with great views and accessibility.
Room Quality
8.75
Rooms are comfortable but some issues with TV remote functionality noted.
Amenities
8.75
Good amenities but some minor issues with hygiene item replenishment.
Value for Money
9.25
Overall good value given the location and amenities.
Food and Beverage
8.75
Breakfast quality is good, but some variety reported as lacking.
Overall Experience
9.25
Positive overall experience with minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:33

Property Description

Luxurious Accommodation in Porto

Modern Amenities: NEYA Porto Hotel offers free bikes, private parking, a fitness centre, and a garden for guests to enjoy during their stay. The 24-hour front desk, restaurant, and room service cater to all your needs, ensuring a comfortable experience.

Comfortable Rooms: Each room at NEYA Porto Hotel features a desk, private bathroom with free toiletries, flat-screen TV, and air conditioning. Some rooms even boast a balcony with stunning city views or a terrace for relaxation.

Prime Location: Situated just 1 km from Palacio da Bolsa, this hotel is surrounded by must-see attractions like Ferreira Borges Market and Ribeira Square. With Sao Bento Metro Station nearby, exploring Porto is convenient for guests.

Experience luxury and convenience at NEYA Porto Hotel - book your stay now for an unforgettable Porto getaway.

Important information:

Please note that when booking more than 5 rooms, different conditions and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2748 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
B
Bence family_with_children hu
6
2026-07-18 via Nuitee
K
Kirsten couple de
7
Schöner Flussblick mit Autolärm
Pros:

Schöner, ruhiger Innenhof. Sehr sauber, schön ausgestattete Zimmer.

Cons:

Wir hatten ein Zimmer zum Hof gebucht. Wir bekamen ein Zimmer mit Flussblick, Ausblick sehr schön, aber durch die Straße sehr laut. An erholsamen Schlaf ist nicht zu denken, weder mit offener Tür noch mit geschlossener Fenstertür. Nach langer Diskussion bekamen wir das gebuchte Zimmer in den Innenhof. Wer gut schlafen will, wählt die Zimmer zum Innenhof (nicht Garten, dort hört man die ganze Zeit eine Klimaanlage) . Wen Autolärm nicht stört, der genießt den Flussblick 😉.

2026-07-18 via Nuitee
M
Mayfield couple us
10
Pros:

Convenient location. Beautiful views.

2026-07-17 via Nuitee
K
Karsten solo_traveller dk
9
2026-07-17 via Nuitee
N
Nick couple za
9
Great stay, lovely people, roof top bar excellent
Pros:

Proximity to the river

Cons:

Breakfast was very good

2026-07-16 via Nuitee
C
Carmen couple es
10
2026-07-16 via Nuitee
G
Geoffrey couple au
9
A lovely hotel in a good location.
Pros:

The hotel has incorporated an old historic building into a modern, well-designed hotel. The staff were exceptional & we thoroughly enjoyed our stay. The roof-top bar offers snacks and great views.

Cons:

Nothing

2026-07-15 via Nuitee
J
jeffrey couple gb
8
better experience if the hotel food restaurant would have been cheaper as we would have tried it
Pros:

Fantastic stay in a quieter area but a short walk to the busier bustle of the river side bars and restaurants.
Porto is a wonderful city and not too expensive for a great city break or as we had 6 nights.
The hotel staff were very friendly and the roof top bar has spectacular views. We would recommend a stay at the Neya Hotel.

Cons:

We stayed 6 nights ... the fried breakfast variation just needs up grading a little ie ,bacon isnt really bacon its a cheap alternative ,the mini hot dog sausage are not what is expected on a english breakfast ,hash browns and fried tomatoes are good but only once in 6 days isnt good .
selection of every thing else really good but hot breakfast only just above average in my opinion

2026-07-15 via Nuitee
Y
Yanick couple ch
8
2026-07-15 via Nuitee
S
Sebastiao couple pt
10
I will be back again any time soon. The hotel is as nice as the city
Pros:

It was nice, with a good service providers/stuff 👌

Cons:

N/A

2026-07-14 via Nuitee
B
Bruno couple pt
8
Pros:

A localização é ótima, relativamente perto da Ribeira. As vistas são maravilhosas e o pequeno almoço é muito variado e completo. A parte de trás do hotel também é muito acolhedor e não existe qualquer barulho/incomodo durante a noite.

Cons:

Em relação ao quarto, existem alguns factores que podem ser melhorados como as paredes do quarto em que se encontram com riscas pretas; o tapete debaixo da cama precisa de uma limpeza mais profunda porque está bastante manchada; a pressão da água na pia quando se vira para o lado quente, diminui bastante; o ferro de engomar ainda é muito antigo e com uma tábua pequena e já queimada o que não valoriza os serviços de um hotel de 4 estrelas. E em relação ao pequeno almoço, os cafés não oferecerem a melhor qualidade devido a ser em máquina e não alguém a fazer. O que não permite a pessoa optar por opções alternativas se tiver alguma intolerância com lactose.

2026-07-14 via Nuitee
S
Skye extended_group gb
9
Would recommend if you are looking for a clean hotel close to the centre.
Pros:

Great location, only a 10-15 minute walk from the town centre. Staff were super friendly and rooms were very clean.

Cons:

Saturdays and Sundays there is a night club right next door which opens at 6am!!! And closed at 12 noon. It wakes you up in the morning if you stay at the front of the hotel

2026-07-14 via Nuitee
P
Pedro Miguel Henriques couple pt
7
2026-07-13 via Nuitee
A
Ahmet couple tr
9
2026-07-12 via Nuitee
C
Carmen Ardila solo_traveller es
10
Maravillosas vistas en un hotel que huele a lavanda.
Pros:

La limpieza, decoración y las vistas. El personal muy amable.

Cons:

Nada

2026-07-12 via Nuitee
E
edith extended_group nl
9
2026-07-12 via Nuitee
רים couple il
10
2026-07-12 via Nuitee
B
Blanche couple gb
9
Amazing Porto break
Pros:

Beautiful room and location ideal
Calm and relaxing vibe with lovely outside space
Modern and old blended design
Amazing roof top bar!
Reasonable prices for a hotel

Cons:

Shower drainage could be better

2026-07-11 via Nuitee
J
Julia couple de
9
Tolle Unterkunft in Laufnähe zur Innenstadt
Pros:

Sehr schönes Hotel, tolles Frühstück, Wasserspender in der Lobby

Cons:

Personal auf der Dachterrasse sehr unfreundlich, auf einmal wurde man wegen einer Privatveranstaltung von der Dachterrasse rausgeworfen, Preise auf der Dachterrasse zu teuer

2026-07-11 via Nuitee
P
Peter couple gb
9
We enjoyed our stay at the Neya Porto hotel, good location, rooftop bar great views and all the staff where very friend
Pros:

Great location, clean and excellent staff

Cons:

Breakfast could be quite busy

2026-07-11 via Nuitee