Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Unclean towels
Missing amenities
High pillows

Categories

Cleanliness
8.25
Generally clean with some issues like unclean towels reported.
Service
9.75
Staff is friendly and helpful, enhancing the stay experience.
Location
9.25
Excellent location with great views and accessibility.
Room Quality
8.75
Rooms are comfortable but some issues with TV remote functionality noted.
Amenities
8.75
Good amenities but some minor issues with hygiene item replenishment.
Value for Money
9.25
Overall good value given the location and amenities.
Food and Beverage
8.75
Breakfast quality is good, but some variety reported as lacking.
Overall Experience
9.25
Positive overall experience with minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:33

Property Description

Luxurious Accommodation in Porto

Modern Amenities: NEYA Porto Hotel offers free bikes, private parking, a fitness centre, and a garden for guests to enjoy during their stay. The 24-hour front desk, restaurant, and room service cater to all your needs, ensuring a comfortable experience.

Comfortable Rooms: Each room at NEYA Porto Hotel features a desk, private bathroom with free toiletries, flat-screen TV, and air conditioning. Some rooms even boast a balcony with stunning city views or a terrace for relaxation.

Prime Location: Situated just 1 km from Palacio da Bolsa, this hotel is surrounded by must-see attractions like Ferreira Borges Market and Ribeira Square. With Sao Bento Metro Station nearby, exploring Porto is convenient for guests.

Experience luxury and convenience at NEYA Porto Hotel - book your stay now for an unforgettable Porto getaway.

Important information:

Please note that when booking more than 5 rooms, different conditions and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

9
Based on 2856 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
C
Claudia • couple • pe
7
Un hotel bien ubicado, pero con personal poco amable
Pros:

La ubicación es buena y las habitaciones están bien

Cons:

El personal es poco amable.

2026-10-30 • via Nuitee
I
ines • solo_traveller • pt
9
2026-10-29 • via Nuitee
J
Jose Manuel • solo_traveller • pt
10
2026-10-28 • via Nuitee
N
Nathália • solo_traveller • nl
10
2026-10-28 • via Nuitee
C
Caoimhe • couple • ie
9
2026-10-27 • via Nuitee
M
Mark • couple • nz
9
2026-10-27 • via Nuitee
A
Andrea • solo_traveller • pt
8
2026-10-26 • via Nuitee
A
ALBERTO • solo_traveller • es
8
Pros:

La ubicacion junto al rio y las instalaciones comunes

Cons:

La habitacion estaba bien aunque el cuarto de baño mejorable (se salia el agua de la ducha y era menos estetico que el conjunto del hotel

2026-10-26 • via Nuitee
A
Albert • extended_group • gb
6
A beautiful and convenient location. Pleasant and clean rooms. Good breakfast/.
Pros:

I don't want to be entirely negative. In general we liked the hotel, but see below

Cons:

During our stay we experienced problems with the phones and wifi. Quite probably beyond your control, but one is so dependent these days on connectivity.
Entirely separately, I think that not supplying face tissues in the bathrooms is a misguided economy. Our party was mostly made up of Japanese, and it is the sort of detail by which you will be judged by them

2026-10-26 • via Nuitee
G
Gaspar Díaz • couple • mx
10
Pros:

Todo estuvo genial
Desayuno excelente
Vista hermosa al rio

Cons:

Todo me gusto

2026-10-26 • via Nuitee
B
Bonilla • family_with_children • us
10
Excellent stay!
Pros:

Great location, breakfast was delicious! Staff was very helpful and friendly. Room was very comfortable.

2026-10-25 • via Nuitee
T
Teodora • solo_traveller • ro
8
Loved the location and facilities.
Pros:

I had a room facing the ruins and it was beautiful. The courtyard was very pretty. I did not have time to have my coffee out but one could do that. There are plenty of comfortable tables and chairs.
I love the fact that the area where the hotel is situated is quiet, and the river meeting you just as you leave the hotel is such a great treat! One can easily be enticed by all the runners seen there to join in for an evening jog.
The staff are really nice.
They offer water in a glass bottle which you can refill at the entrance and the complementary hand written card and sweet treats were an unexpected but very pleasant surprise. I also made use of the massage cushion on many evenings after long walks through the city.
I like very much how they advertise themselves, being sustainable.

Cons:

There was the occasional smell coming from the shower, like sewer. It was bad on 2 days out of 7. I have found this to be the case in quite a few hotels.
The carpet in the room could do with a good clean.
There was a very distinct sound of a door being opened and closed; I could not figure out where it came from. Presumably from the bar upstairs. They could do with new door stoppers for it as well as the doors that lead to the stairs. If you`re not careful you`re bound to wake everybody up.

2026-10-25 • via Nuitee
V
van Hassel • couple • nl
7
Mooi hotel, mooie locatie. Comfort kan beter.
Pros:

Locatie was erg mooi en centraal. Mooi modern hotel .

Cons:

Erg slecht bed, hele harde klappen wanneer een deur dichtvalt van een naastgelegen kamer. Je zit rechtop in bed. Ontbijtbuffet is niet erg goed.

2026-10-24 • via Nuitee
M
Millan Garcia • couple • es
10
GENIAL
Pros:

Buena habitación,desayuno increíble, y buena localización.
FANTASTICO

2026-10-23 • via Nuitee
P
Paul • couple • pt
9
2026-10-21 • via Nuitee
L
Luis • solo_traveller • pt
9
Pros:

Localização e comodidade

2026-10-21 • via Nuitee
A
Arnbjörg • extended_group • is
10
Pros:

Starfsfólkið var frábært. Skybarinn bauð upp á fínt úrval af veitingum og útsýnið var frábært. Skemmtilegt að sitja út á svölunum á barnum og virða fyrir sér bátaumferðina á ánni.

2026-10-21 • via Nuitee
M
Mindaugas • couple • lt
10
Excellent service, excellent value for money 🫶🏻
Pros:

Top service

Cons:

-

2026-10-21 • via Nuitee
M
mats • solo_traveller • se
8
Pros:

goda transporter med buss till centrum

2026-10-20 • via Nuitee
N
Nancy • couple • gb
9
2026-10-20 • via Nuitee