Masainn Hotel Kuta

Hotels
8.1 (467 reviews)
Poppies Lane I/27 , Kuta , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Cleanliness issues
Rooms need maintenance
Food inconsistencies

Categories

Cleanliness
7.06
Multiple reviews mentioned issues with cleanliness, particularly with bathrooms and towels.
Service
9.03
Staff received consistently positive feedback for their friendliness and helpfulness.
Location
8.57
Location was frequently highlighted as a positive aspect, close to attractions.
Room Quality
7.52
Reviews indicated rooms were tired and required maintenance, impacting comfort.
Amenities
8.05
Facilities like the pool and breakfast were positively mentioned, though some aspects need updates.
Value for Money
8.51
Generally viewed as good value for the price, particularly with location and service.
Food and Beverage
7.56
Breakfasts received mixed reviews, with some items poorly prepared.
Overall Experience
8.53
Overall sentiment suggests a positive experience, with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:14

Property Description

Luxurious Accommodation
Masainn Hotel Kuta, located just 500 meters from Kuta Beach, offers a 3-star experience with an outdoor pool, free parking, and a beautiful garden. The rooms feature flat-screen TVs, with some offering stunning pool views.

Culinary Delights
Indulge in a variety of cuisines at our on-site restaurant, serving Chinese, Indonesian, and European dishes. For those with dietary preferences, a halal menu is also available upon request.

Convenient Location
Situated near popular beaches like Legian and Tuban Beach, as well as the bustling Kuta Square, Masainn Hotel Kuta is the perfect base for exploring the vibrant city of Kuta. With a 24-hour front desk, airport transfers, and free WiFi, your stay will be as convenient as it is enjoyable.

Book your stay at Masainn Hotel Kuta now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 467 reviews
Cleanliness: 7.06
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.53
L
leon • extended_group • my
10
very good
Pros:

food is very good. environment so nice. staff so friendly.

Cons:

food is very good. environment so nice. staff so friendly.

2026-05-24 • via Nuitee
R
René a Markéta • solo_traveller • cz
8
Pros:

Hezky bazén,spousta prostoru,velký resort a vstřícný a milý personál.Uklid každý den a velmi chutné a vydatné snídaně.

Cons:

Nebyly tam hezké pláže.

2026-05-24 • via Nuitee
B
Bryce • couple • au
8
2026-05-13 • via Nuitee
H
Helle • solo_traveller • dk
9
Pros:

God stemning og en fantastisk pool

2026-05-06 • via Nuitee
J
James • solo_traveller • au
9
Pros:

Very spacious grounds, 2 pools, great complimentary breakfast.

2026-04-23 • via Nuitee
P
Paulo • solo_traveller • tl
8
Pros:

Atendimento

Cons:

Cheiro humidade

2026-04-21 • via Nuitee
E
Eduardo • solo_traveller • tl
8
2026-04-20 • via Nuitee
L
Lal • family_with_children • au
5
2026-04-05 • via Nuitee
M
Mehmet • couple • tr
6
Fiyat kalite dengesi güzel, konum harika. İmkanlar kısıtlı.
Pros:

Konumunu ve temizliğini, kahvaltı süper

Cons:

Sabun, saç kurutma mk yok, banyoda bir tek sıvı temizleyici var. Sabun mu, şampuan mı, duş jeli mi belli değil.
Terlik yok. İnternet sık sık kopuyor ve çok yavaş

2026-03-30 • via Nuitee
S
SUZUKI • family_with_children • jp
10
満足
Pros:

朝食のたまごが色々選べて飽きなかった。

Cons:

若干、シャワーの水圧が弱かった

2026-03-30 • via Nuitee
L
Lisa • solo_traveller • au
8
2026-03-27 • via Nuitee
T
Thierry • family_with_children • re
8
Pros:

personnel, piscine propre, petit déjeuner, rue calme

2026-03-24 • via Nuitee
L
Lisa • couple • au
9
2026-03-19 • via Nuitee
S
Shirley • family_with_children • au
10
Enjoyable
Pros:

Now that you are installing showers In some rooms means it's easier for us older travellers who travel alone to feel more comfortable
.The friendly cats are a great plus too

Cons:

N/A

2026-03-16 • via Nuitee
S
Sulev • family_with_children • ee
10
2026-03-10 • via Nuitee
L
Lavina • couple • ca
9
Not sure what happened to my ride from the airport to hotel ,but I couldn’t find my name on the sign ,we perhaps took to
2026-03-03 • via Nuitee
S
Suryani • family_with_children • nl
9
We had good experience here. We enjoyed the swimmingpool alot in the morning. Big bedroom and nice breakfast. Easy locat
Pros:

Nice confortable 2 swimming pools, Beautiful garden and good nasi goreng, friendly staf. Big bedrooms.

Cons:

Little bit old bathroom but it is ok.

2026-02-28 • via Nuitee
G
Greg • solo_traveller • au
8
2026-02-26 • via Nuitee
J
Jodie • couple • au
10
Comfy bed. Awesome shower. Friendly staff
Pros:

Great location. Great room

Cons:

Nothing

2026-02-25 • via Nuitee
M
Mundo • solo_traveller • tl
6
Pros:

Staffs are friendly

Cons:

The room quite old fashion, in the bathroom there were few stain on the wall and the basin and shower are corrosive

2026-02-24 • via Nuitee