Courtyard Charlotte Steele Creek

Hotels
•
Courtyard by Marriott
9 (383 reviews)
8536 Outlets Boulevard , Charlotte , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Uncomfortable beds
Additional fees for amenities

Categories

Cleanliness
8.64
Many reviews praised cleanliness, but specific issues were raised about comfort that may imply a need for improvement.
Service
9.61
Overall sentiment was positive with mentions of friendly and helpful staff.
Location
9.65
Multiple reviews highlighted the great location being convenient for shopping and dining.
Room Quality
8.6
While guests enjoyed comfort, there were reports of uncomfortable beds and maintenance issues.
Amenities
8.63
Amenities received mixed feedback, with some benefits but also some mentioned limitations.
Value for Money
9.09
Value was mostly seen positively but some guests felt the costs for parking and breakfast were unreasonable.
Food and Beverage
8.14
Food options, while good, were marred by additional charges for breakfast and lack of coffee availability.
Overall Experience
9.61
General sentiment reflects that many guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:21

Property Description

Luxurious Amenities
Courtyard Charlotte Steele Creek boasts an outdoor swimming pool, fitness centre, and a restaurant and bar, ensuring guests have a relaxing and enjoyable stay.

Convenience at Its Best
With free WiFi, a 24-hour front desk, and a business centre, guests can stay connected and productive throughout their visit.

Prime Location
Located just a short distance from Carowinds Amusement Park and Bank of America Stadium, Courtyard Charlotte Steele Creek offers the perfect blend of leisure and entertainment options for guests.

Book your stay at Courtyard Charlotte Steele Creek now to experience a perfect combination of comfort and convenience during your visit to Charlotte.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 383 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 9.61
E
Erricka • couple • us
10
2026-05-27 • via Nuitee
G
Gregory • solo_traveller • us
7
2026-05-26 • via Nuitee
R
Reginald • couple • us
7
I’ve had worse…
Pros:

Decent location.

Cons:

Staff booked my room to another guest before I checked out. They were walking in while I was walking out. 10 mins sooner they would’ve come in while I was showering and dressing. Not good! …

2026-05-20 • via Nuitee
T
Trinese • solo_traveller • us
9
2026-05-17 • via Nuitee
J
Jay • family_with_children • us
1
will never stay at a Marriot hotel again
Cons:

horrible customer service

2026-05-12 • via Nuitee
K
Kunaiza • extended_group • us
10
2026-05-11 • via Nuitee
T
Tara • solo_traveller • us
9
2026-05-10 • via Nuitee
C
Claudette • couple • us
10
2026-05-08 • via Nuitee
C
carter • couple • us
10
Lovely night thank you, Naomi!
Pros:

The receptionist, Naomi, was so helpful, kind, and informative. She was very nice explaining any complications with out booking and helping us work through them. She was very knowledgeable and even dealt with a very difficult guest with so much patience, even when it could have been a very dangerous situation for her. We appreciated her so much!

Cons:

No security for overnight staff and guests.

2026-05-05 • via Nuitee
G
Garrick • solo_traveller • us
10
2026-05-02 • via Nuitee
C
Charles • solo_traveller • us
10
2026-04-27 • via Nuitee
M
Marie-Josee • solo_traveller • ca
9
2026-04-27 • via Nuitee
J
James • solo_traveller • us
1
Hell Hole
Pros:

NA

Cons:

nothing

2026-04-27 • via Nuitee
O
Olimpica • solo_traveller • us
10
2026-04-21 • via Nuitee
J
James • solo_traveller • us
10
2026-04-17 • via Nuitee
M
martavious • solo_traveller • us
10
I enjoyed my stay and will be switching to Marriot hotels .
Pros:

The features pool bar & gym .

Cons:

The parking charge and late fee charges outrageous over charge fee for late check out.

2026-04-13 • via Nuitee
G
Gregory • family_with_children • us
1
Pros:

Nothing

Cons:

Booking.com was selling rooms in that hotel without getting a confirmation that the rooms were available. And the rooms were not available. When we arrived, we discovered that the hotel was sold out many hours ago, way before we booked the room.

2026-04-06 • via Nuitee
A
Anthony • couple • us
10
I loved it, breakfast with an awesome menu and also have Starbucks , a bar with a friendly environment and did I say tha
Pros:

Peaceful and right across the street from the outlet

Cons:

Location

2026-04-05 • via Nuitee
R
Rubi • extended_group • us
7
Very irritated with this stay😔‼️
Pros:

Location

Cons:

The fact that… booking.com said $100 returnable deposit… Marriott said $250 and you couldn’t decline or dispute because you would be charged a nights stay anyway… and then they hold it for 10 days🤦🏾‍♀️🤷🏾‍♀️
… we were not given breakfast vouchers which were suppose to come with my price… very disappointed and I use booking.com faithfully… not happy about this one‼️

2026-04-05 • via Nuitee
A
Amy • couple • us
10
Great weekend!
Pros:

Convenient to everything we wanted to do.

Cons:

Nothing

2026-04-04 • via Nuitee