Hyatt Place Austin Lake Travis/Four Points

Hotels
Hyatt Place
9 (725 reviews)
7300 N FM 620 , Austin , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Variety of breakfast options
Cons:
Noise from adjacent rooms
Inadequate bedding
Limited room service

Categories

Cleanliness
8.71
Some guests noted cleanliness, but there were complaints about inadequate bedding.
Service
9.68
Many reviews praised the staff's friendliness and responsiveness.
Location
9.72
The location was highlighted as a positive feature, close to various attractions.
Room Quality
8.17
Mixed reviews on room comfort; issues raised regarding the couch bed and noise from adjacent rooms.
Amenities
8.7
Standard hotel amenities were noted, but issues such as lack of room service were mentioned.
Value for Money
9.16
Guests appreciated the value, although some felt more could be included.
Food and Beverage
8.71
Breakfast variety was mentioned positively, but some guests found it lacking meat options.
Overall Experience
9.18
Overall sentiments varied, but several enjoyed their stays despite some frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:35

Property Description

Outdoor Swimming Pool and Fitness Centre: Enjoy a refreshing swim in the outdoor pool or stay active at the on-site fitness centre.

On-Site Dining and Bar: Indulge in delicious meals at the hotel's restaurant and unwind with a drink at the bar.

Convenient Amenities and Services: Benefit from free WiFi, complimentary breakfast, a business centre, and round-the-clock assistance from multilingual staff.

Book your stay now at Hyatt Place Austin Lake Travis/Four Points for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 725 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
W
Waleed solo_traveller us
10
Pros:

In fact, the hotel was so clean, beautiful, and comfortable.
I was very impressed with the way all the staff treated me, especially Mr. Sam and the Turkish employee at reception.
They were truly wonderful.
All the best to you.

Cons:

The hotel is far from the city center and tourist areas in Austin, and the rooms are expensive.

2026-05-30 via Nuitee
I
Ibrahim family_with_children us
10
2026-05-30 via Nuitee
K
Kelsey family_with_children us
10
We had a really good staycation
Pros:

Breakfast was really good and the rooms were great for a family of 4.

Cons:

There was nothing

2026-05-29 via Nuitee
M
Moore couple us
9
2026-05-27 via Nuitee
G
gamez couple us
10
2026-05-24 via Nuitee
J
Jens solo_traveller de
9
2026-05-23 via Nuitee
N
Nicole couple us
10
Very comfortable and pleasant!
Pros:

Very clean, beds were comfortable, nice location, and great breakfast!

Cons:

Nothing!

2026-05-21 via Nuitee
A
ALLAN family_with_children us
9
Nice hotel
Pros:

Room was spacious, clean and with modern touches

Cons:

There were 3 of us in the room but they only gave us 2 bath towels, when I asked for another bath towel at the lobby reception area, I was given several face towels and told they were out of bath towels, so I had to wipe myself dry using several small face and hand towels and had to put on clothes in the shower room after taking a shower before coming out of the shower, I find it hard to imagine how a big name hotel like this can run out of towels to hand to their paying customers

2026-05-19 via Nuitee
G
Gary solo_traveller us
10
Pros:

The location was prime for the places I visited.

Cons:

N/A

2026-05-18 via Nuitee
N
Nitin extended_group us
9
Enjoyable!
Pros:

Excellent!

Cons:

N/a

2026-05-18 via Nuitee
J
Judith solo_traveller us
10
I would stay again
Pros:

Staff, room, comfy bed, location, quiet, great breakfast, value.

Cons:

Nothing

2026-05-15 via Nuitee
B
Borrelli couple us
9
2026-05-13 via Nuitee
S
Sarah solo_traveller us
9
Good, not great
Pros:

The bathroom was very updated and the room felt nice and homey.

Cons:

The beds felt soft and firm at the same time, kinda like only certain spots were comfy. Felt like we were kind of like laying on a mattress topper with a wooden board underneath.

2026-05-11 via Nuitee
K
Kaitlyn solo_traveller us
3
2026-05-11 via Nuitee
G
Greg couple us
9
2026-05-10 via Nuitee
G
Gajendrakumar solo_traveller us
10
2026-05-10 via Nuitee
E
Edwin family_with_children us
1
Arrived at the hotel and the front desk notified me that the hotel is oversold
Pros:

N/A

Cons:

Arrived at the hotel and the front desk notified me that the hotel is oversold. Need to contact booking.com to get refund confirmation before reserving another hotel.

2026-05-07 via Nuitee
V
Vinod solo_traveller us
9
2026-05-06 via Nuitee
S
Sandra couple us
10
The hotel was very comfortable and clean.
Pros:

The staff and the cleanliness.

Cons:

The location wasn’t bad but it was dark coming in to the property.

2026-05-04 via Nuitee
N
Nobile solo_traveller us
9
2026-05-04 via Nuitee