Occidental Las Palmas

Hotels
•
Occidental Hotels and Resorts by Barcelo Hotel Group
8.8 (1954 reviews)
Calle León y Castillo 244 , Las Palmas de Gran Canaria , ES
+34 828 12 43 22

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Great location
Friendly staff
Comfortable accommodations
Good breakfast
Cons:
Cleanliness issues
Noisy rooms
Poor value for money
Parking difficulties

Categories

Cleanliness
8.01
Mentioned issues with cleanliness in reviews indicate a lower score.
Service
9.48
Many reviews praised the staff and service provided.
Location
9.52
Positive feedback on the location of the hotel.
Room Quality
8.47
Mixed feedback on room quality, with some mentions of noise and comfort.
Amenities
8.5
General comments on comfort but some dissatisfaction with certain amenities.
Value for Money
7.96
Concerns over pricing and specific issues with room climate control affect value perception.
Food and Beverage
9.51
Consistently positive comments regarding breakfast and food options.
Overall Experience
8.98
Overall experience was positive, though some serious issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:08

Property Description

Luxurious 4-Star Accommodation in Las Palmas de Gran Canaria

Terrace, Restaurant, and Bar: Enjoy the stunning views from our terrace, indulge in delicious meals at our restaurant, and unwind with a drink at the bar.

Relaxing Amenities: Take advantage of our hot tub, concierge service, and complimentary WiFi throughout the property for a truly relaxing stay.

Multilingual Staff and Buffet Breakfast: Our friendly staff fluent in multiple languages are ready to assist you, and don't miss out on starting your day with a delicious buffet breakfast.

Experience luxury and comfort at Occidental Las Palmas - book your stay now for an unforgettable experience!

Important information:

When booking 6 rooms or more, different policies and additional supplements may apply.

The Stage Sky Bar & Lounge will remain closed from June 5 until June 15, 2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Location

Guest Reviews

8.8
Based on 1954 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 9.51
Overall Experience: 8.98
A
Arencibia • solo_traveller • es
10
2026-09-19 • via Nuitee
J
José Manuel • solo_traveller • es
10
Pros:

Habitación, tranquilidad, desayuno, personal

2026-09-19 • via Nuitee
C
CBD • solo_traveller • mr
9
2026-09-18 • via Nuitee
N
Nikola • solo_traveller • mk
8
Cons:

A/C

2026-09-18 • via Nuitee
J
Jmortin • solo_traveller • es
7
2026-09-17 • via Nuitee
M
Maria Del Pilar • solo_traveller • es
10
Pros:

Todo estuvo muy bien .
El personal muy atento, en recepción nos aconsejaron sobre algunas excursiones o dudas .

El bufé del desayuno parece pequeño, pero había de todo y estaban pendientes de que no faltará nada .

Cons:

La luz del baño, que se enciende con sensor de movimiento, y al tener puerta de cristal, se iluminaba toda la habitación por la noche

2026-09-14 • via Nuitee
H
Hicks • solo_traveller • gb
8
Pros:

Last minute booking due to flight cancellation.
Staff were helpful and friendly.
Room was comfortable.
Breakfast staff were good and had a good breakfast.

Cons:

Nothing not too dislike.

2026-09-10 • via Nuitee
G
González • solo_traveller • es
9
2026-09-10 • via Nuitee
O
Omar • couple • ma
8
2026-09-08 • via Nuitee
G
Gonzalo • family_with_children • es
8
2026-09-05 • via Nuitee
M
Malaurie • couple • fr
8
un super hôtel avec un très bon rapport qualité prix, je recommande
Pros:

la chambre est très grande, propre. le personnel est très gentil. les chambres sont très bien isolées les unes des autres.

Cons:

on entend quand la circulation la nuit même les fenêtres fermés, ce n’était pas très fort mais ça pouvait être parfois dérangeant.

2026-09-04 • via Nuitee
A
Aleksei • couple • es
10
2026-09-03 • via Nuitee
R
Raymond • family_with_children • es
9
2026-09-03 • via Nuitee
F
Francesca • extended_group • it
8
2026-09-02 • via Nuitee
P
Paul • couple • de
9
Pros:

Das Frühstück war reichlich mit lokalen Spezialitäten, die Bar auf der Dachterrasse ist sehr schön.

2026-09-02 • via Nuitee
F
Faycal • family_with_children • mr
7
Un bon séjour
Pros:

Le petit déjeuner est super

Cons:

L’emplacement de ma chambre côté avenue et ça fait beaucoup de bruits

2026-09-02 • via Nuitee
A
Aquilino • couple • es
10
Genial
2026-09-02 • via Nuitee
S
Sergio • solo_traveller • es
9
Pros:

La habitación espaciosa y la cama

Cons:

Que no funcionara la nevera y que cada vez que voy al baño se enciende la luz de lavabo e ilumina toda la habitación de noche, molestando a quien está durmiendo.

2026-08-30 • via Nuitee
S
Silvia • extended_group • es
9
2026-08-30 • via Nuitee
T
Tebas Yarelis • solo_traveller • es
10
2026-08-29 • via Nuitee