Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Garden
Lift / Elevator
Bar
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Nice amenities like the pool
Cons:
Poor cleanliness
Issues with service
Bugs in rooms

Categories

Cleanliness
5.39
Multiple mentions of poor hygiene and cleanliness issues, including filthy towels and bugs in the room.
Service
8.36
Standard quality for this hotel tier, though there were concerns about staff communication and attentiveness.
Location
9.4
Consistently praised across several reviews for being conveniently located and providing great views.
Room Quality
7.35
Rooms are spacious and have good facilities, but issues with bugs impacted the perception.
Amenities
8.38
Good facilities like a pool and gym, but some mentioned lack of equipment.
Value for Money
8.34
Good price for location and amenities, though there are cleaner alternatives.
Food and Beverage
8.39
Mentioned positively for the bar and restaurant, but specifics on food quality not detailed.
Overall Experience
8.36
Overall, a good experience despite some negative elements regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:25

Property Description

Rooftop Pool and Private Parking
Enjoy a refreshing swim in our rooftop pool and convenient private parking during your stay at Ceylonz Suites by MyKey Global.

Luxurious Accommodations
Relax in the modern and comfortable rooms equipped with a flat-screen TV, private bathroom, and kitchenette options.

Convenient Location
Explore nearby attractions such as Pavilion Kuala Lumpur and Suria KLCC, all easily accessible from our centrally located aparthotel.

Experience comfort and convenience at Ceylonz Suites by MyKey Global. Book now for an unforgettable stay in Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that all new bookings are to comply with firm and resolute action & SOP to follows by traveler/guest who are fully vaccinated.
All guests are required to present their individual MySejahtera COVID-19 Risk Status and Screenshot of proof of Covid-19 Vaccination Digital Certificate as Fully Vaccinated" at reception counter upon arrival.
The management reserved the right to refuse check-in on guest(s) exhibiting symptoms or being flagged by MySejahtera contact tracing system. Meanwhile swimming pool & gym facilities are unavailable due to pandemic until further notice.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 5 per stay.

Location

Guest Reviews

8
Based on 5964 reviews
Cleanliness: 5.39
Service: 8.36
Location: 9.4
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.36
K
Klaus • couple • de
7
Pros:

Das Hotel war super gelegen und im Außenbereich sowie dem Gym gut ausgestattet.

Cons:

Es war ein wenig abgewohnt und als wir etwas zum essen auf dem Nachttisch liegen hatten kamen eine menge Armeisen.

2026-07-24 • via Nuitee
J
Josep Maria • solo_traveller • es
9
Buena relación calidad-precio.
Pros:

Apartamento centrico, bien situado a 15 minutos del centro y de Street Food Market. Buena ducha y buena cama.

Cons:

Falta menaje de cocina, como algún plato, vasos, etc. Solo habia 2 cubiertos y 2 tazas.

2026-07-23 • via Nuitee
T
Tarakçı • solo_traveller • tr
9
2026-07-23 • via Nuitee
M
Marius • couple • fr
8
Hôtel très bien situé, avec un excellent rapport qualité-prix. En revanche, il serait souhaitable de préciser dans l'
Pros:

L’emplacement

Cons:

RAS

2026-07-22 • via Nuitee
J
Julieana • couple • my
10
2026-07-22 • via Nuitee
D
Doug • couple • ca
6
Hotel is great, except for the rooms🫩
Pros:

Great location. Rooftop pool was very nice.

Cons:

Room was dirty and rundown-bare wires, outlets hanging loose from wall, holes in the floor. No hand towels or washcloths provided without extra charge. No duvet covers for the beds (unsanitary).

2026-07-22 • via Nuitee
C
Carlos • couple • es
8
Hemos estado muy bien
2026-07-21 • via Nuitee
I
ilaria • extended_group • it
10
2026-07-20 • via Nuitee
M
Michael • couple • au
10
2026-07-20 • via Nuitee
C
Corine • solo_traveller • nl
8
Mooie locatie met prima kamer.
Pros:

Schone kamers en goed locatie. En mooi zwembad op het dak.

Cons:

Ze maakten je kamer niet dagelijks op zodat bv de koffie eenmalig was en handdoeken 3 dagen hingen.

2026-07-19 • via Nuitee
L
lee • couple • my
4
这是我第二次入住，整体卫生比前年差了，床有bedbug，我的伴侣被咬得全身红
Cons:

卫生方面有待加强

2026-07-19 • via Nuitee
N
Nadia • solo_traveller • fr
8
2026-07-17 • via Nuitee
A
ana • couple • es
8
MUY BUEN HOTEL
Pros:

Calidad precio increíble. La piscina lo mejor!!! Las vistas de la piscina INCREÍBLES!! Además está abierto hasta las 12 aunque creo que solo puedes bañarte hasta las 21. No obstante como tienen un bar con unos camareros SÚPER MAJOR , puedes quedarte allí con buenas vistas hasta las 12. La habitación también tiene vistas increíbles, está todo muy limpio y es muy cómodo. La ubicación perfecta también porque no estás en el CAOS pero estás a 20 minutos andando como MÁXIMO de todo !!

Cons:

El personal de recepción no son muy majos… yo pedí una habitación alta y me dieron una planta 10.. que aún así las vistas son chulísimas. Nuestra habitación tenía del baño olor a tuberías, lo comentamos y nos mandaron a un chico que nos echó un producto pero no nos cambiaron de habitación ni nada… también pedimos si tenían pasta de dientes ya que era nuestro último día y el chico de recepción nos dijo que no nos podía dar… de una forma un tanto antipática

2026-07-16 • via Nuitee
F
Fatima • family_with_children • fr
7
Logement bien situé dans KL
Pros:

La résidence est bien située dans KL.
Beaux espaces communs.

Cons:

Le nettoyage n’est pas parfait et le logement est défraîchi.

2026-07-14 • via Nuitee
Q
Qistina • couple • my
5
2026-07-14 • via Nuitee
E
Ertegün Ozan • couple • tr
8
Excellent facilities, only needs more staff to deal with everone
Pros:

The location, the facilities are really great.

Cons:

The hotel was really crowded and staff seemed overwhelmed to deal with all that.

Solution simple:
hire more staff and increase the number of check-in counters.

2026-07-13 • via Nuitee
S
simal • couple • tr
10
2026-07-13 • via Nuitee
D
drdschramm • couple • de
8
Sehr gute Möglichkeit in KL preisgünstig und dennoch komfortabel zu übernachten.
Pros:

Das Hotel entsprach unseren Erwartungen voll und ganz. Hervorzuheben sind die vielen Aussichtspunkte, insbesondere auch am "roof top". Schön wäre eine Bewirtungsmöglichkeit an den Aussichtspunkten.

2026-07-12 • via Nuitee
H
Henry • couple • gb
10
Good functional hotel for KL city break
Pros:

A Functional city break hotel, excellent location with fantastic views of the KL skyline from the 37th floor pool and rooms

Cons:

Expensive drinks at the skybar

2026-07-11 • via Nuitee
G
Greta • solo_traveller • it
10
Pros:

posizione,professionalità e tranquillità

2026-07-11 • via Nuitee