Hotel Santo Domingo

Hotels
8.4 (701 reviews)
Avenida Francisco I. Madero 802 Centro, Delegacion Cuatro, Villahermosa, Tabasco, 86000 , Villahermosa , MX
52-993-131 2674

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Smoke-free property
Tours/ticket assistance
Parking (limited spaces)
Free self parking
Computer station
LED light bulbs

Review Highlights

Pros:
Centrally located
Friendly staff
Good pressure in the shower
Cons:
Old bedding
WiFi issues
Limited breakfast options

Categories

Cleanliness
7.86
Several reviews mentioned old sheets and unpleasant odors in the room.
Service
9.33
Most reviews noted attentive and friendly reception despite a few negative encounters.
Location
9.37
Multiple reviews praised the central location of the hotel.
Room Quality
7.82
Some rooms were described as old and lacking adequate bedding.
Amenities
7.35
Limited amenities reported, including insufficient heating and WiFi issues.
Value for Money
8.81
Good overall value noted despite some issues with service quality.
Food and Beverage
7.86
Breakfast was mentioned as limited, with some reviews giving positive feedback about cleanliness.
Overall Experience
8.83
General positive sentiment with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:34

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and tour/ticket assistance during your stay. Stay connected with ease.

Featured Amenities
Benefit from a business center, a 24-hour front desk, and luggage storage. Your comfort is our priority.

Cozy Accommodations
Relax in one of the 25 air-conditioned rooms with LCD TVs. Stay entertained with satellite programming available.

With a central location in Villahermosa, Hotel Santo Domingo is your ideal choice. Book now to explore the nearby attractions conveniently!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VSA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Food & Beverage

    No alcohol served onsite

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 701 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
M
MOISES • solo_traveller • mx
10
Muy buen lugar
Pros:

TODO MUY BIEN

2026-06-13 • via Nuitee
D
David • solo_traveller • mx
10
2026-06-08 • via Nuitee
G
garcia juarez • solo_traveller • mx
10
Pros:

La habitación muy cómoda, el servicio del chef en el desayuno super bien.

Cons:

No tenían registro de mi reservación en la recepción, no pude facturar por noche.

2026-06-07 • via Nuitee
J
jason • solo_traveller • ca
8
2026-06-07 • via Nuitee
F
Fabián • family_with_children • mx
7
Precio y atención justos.
Pros:

La atención en genera estuvo muy bien. La estancia ofrecía un desayuno bastante generoso de buen sabor y que aunque sencillo valió mucho la pena.

Cons:

Había un fuerte olor que salía del baño y se colaba hacia la habitación, tuvimos que pedir aromatizante para discimular, pero fue muy incómodo, no pudieron cambiarnos de habitación por que ya estaba lleno.

2026-06-06 • via Nuitee
I
Irán • solo_traveller • mx
9
2026-06-02 • via Nuitee
J
José Carlos • solo_traveller • mx
10
Pros:

La atención en restaurante y personal en general buena comodidad y ubicación personal muy amable

2026-06-01 • via Nuitee
C
Cruz • solo_traveller • mx
8
Pros:

La limpieza en la habitación

Cons:

El clima no funcionaba, había calor

2026-06-01 • via Nuitee
F
Fabiola • solo_traveller • mx
10
2026-05-30 • via Nuitee
F
Fabiola • extended_group • mx
10
2026-05-30 • via Nuitee
F
Fabiola • couple • mx
10
2026-05-30 • via Nuitee
J
Jhonatan • solo_traveller • mx
10
Pros:

Están bien las instalaciones

Cons:

No hay edredon en las camas solo hay sábanas

2026-05-29 • via Nuitee
G
Gallegos Herrera • solo_traveller • mx
10
Pros:

El desayuno estuvo muy completo

2026-05-28 • via Nuitee
M
Manuel Alejandro • solo_traveller • mx
7
Pros:

La ubicación

Cons:

Las camas estaban duras y las sabanas de una cama sucias. Las toallas extras estaban viejas.

2026-05-28 • via Nuitee
C
Custodio gomez • solo_traveller • mx
10
Pros:

El lugar

Cons:

No aplica

2026-05-28 • via Nuitee
D
Diaz novelo • family_with_children • mx
9
Fui muy feliz esos tres días.
Pros:

El desayuno bien, pero no está variado,es lo mismo todos los días,y falto un poco de frutilla.

Cons:

La temperatura del agua del baño,muy caliente y no se pudo solucionar, pero si me dieron indicaciones que podía hacer.

2026-05-26 • via Nuitee
H
Hernadez balan • solo_traveller • mx
10
Pros:

Que todo está muy lindo

Cons:

Nada

2026-05-26 • via Nuitee
G
Gomez • solo_traveller • mx
1
Cons:

No respetaron la reservacion

2026-05-25 • via Nuitee
R
Rubí Esmeralda • solo_traveller • mx
10
2026-05-24 • via Nuitee
L
Lopez Lopez • solo_traveller • mx
9
2026-05-24 • via Nuitee