Ramada Hotel & Suites by Wyndham Halong Bay View

Hotels
•
Ramada
7.2 (136 reviews)
Tô Hiến Thành , Ha Long , VN

Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Access to nearby outdoor pool
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Pool sun loungers
See all facilities

Review Highlights

Pros:
Pleasant reception staff
Close to market
Cons:
Grubby environment
Broken amenities
Cold breakfast
Poor room quality

Categories

Cleanliness
4.91
The hotel is grubby with questionable clientele.
Service
8.88
The lady at reception was very pleasant, but overall service could be improved.
Location
8.42
Location mentioned as not convenient to city but close to market.
Room Quality
7.37
Room quality is poor, with issues like hair found in bedroom and bathroom.
Amenities
5.9
Ammenities like the rooftop pool and bars were broken and unavailable.
Value for Money
7.36
Not worth the price considering the lack of advertised amenities.
Food and Beverage
6.91
Breakfast was cold and lacked variety.
Overall Experience
7.88
Overall stay was disappointing given the numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:17

Property Description

Luxurious Suites with Stunning Views
Ramada Hotel & Suites by Wyndham Halong Bay View offers over 200 international standard suites with separate living rooms and bedrooms, each equipped with a flat-screen TV and Free WiFi.

Impressive Leisure Facilities
Enjoy the infinity outdoor swimming pool overlooking the breathtaking Halong Bay or relax in the four-season indoor pool with warm water. The hotel also features a fitness center, kids club, restaurants, bar, and mini-mart for your convenience.

Convenient Location
Situated in the heart of Ha Long city, our hotel is close to popular attractions like Vincom Plaza Ha Long, Bai Tho Mountain, and Ha Long Queen Cable Car. With the Cat Bi International Airport just 40 km away, your stay at Ramada Hotel & Suites Halong Bay promises both luxury and convenience.

Book now to experience the perfect blend of comfort and sophistication at Ramada Hotel & Suites Halong Bay View.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 290,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 136 reviews
Cleanliness: 4.91
Service: 8.88
Location: 8.42
Room Quality: 7.37
Amenities: 5.9
Value for Money: 7.36
Food and Beverage: 6.91
Overall Experience: 7.88
T
The Dung • family_with_children • vn
9
Thêm kênh Youtibe
Pros:

Vị trí gần trung tâm, chợ

Cons:

Tv không mở được youtube

2025-07-31 • via Nuitee
B
Bách Hợp • extended_group • vn
4
2025-07-15 • via Nuitee
J
Julie • family_with_children • ie
2
This hotel is not as advertised
Cons:

Pool closed, no drinks, hair in bedroom and bathroom, questionable clientele, cockroaches, breakfast was cold

2025-07-06 • via Nuitee
A
Anne • family_with_children • ie
2
Pros:

The lady at reception was very pleasant

Cons:

Avoid this hotel! Had the feeling of hotel that was once nice and has deteoriated a lot. The hotel is grubby with questionable clientele. The website is false advertising at its best! Says there is a rooftop pool and 2 bars, but all were "broken" so not a single drink to be had in a 33 storey hotel. This should be communicated at booking or at very least at check-in. Location not convenient to city.

2025-07-02 • via Nuitee
A
Anand • family with young children • in
1
Bad
Pros:

Nothing as such . Not upto the brand name .

Cons:

The reception was lousie . In the room there was no facility for washing machine . They asked 400000 extra for kitchen uses . Building was old and location was off. No staff to help with luggage . Breakfast has no variety , set menu that too no vegan dish only beef and pork . Over all stay was disappointing . Infinity pool for which ramada charged was not working .

2025-06-11 • via Nuitee
P
Pandithurai • family with young children • ae
9
Superb
2025-05-03 • via Nuitee
V
Vinh • young couple • gb
10
Exceptional
2025-03-02 • via Nuitee
G
Gemma • group • gb
1
Awful
Pros:

Not as advertised at all - no food available unless the reception does an order and no bar available. Breakfast was horrendous. Nothing like as advertised - we ended up getting a partial refund. Avoid at all costs. We moved hotels and had a much better service

2025-01-22 • via Nuitee
G
Gemma • group • gb
1
Bad
2025-01-17 • via Nuitee
C
Chiến • review category business travellers • vn
8
Very good
2025-01-14 • via Nuitee
R
Ronan • family with young children • vn
6
The hotel was comfortable at best. certainly not a 4* hotel.
Pros:

The staff were very helpful

Cons:

The facilities (Gym & indoor pool) not many of the electric exercise machines in the gym weren't working properly. The pool was cold, it was advertized a a heated pool.

2024-12-31 • via Nuitee
N
Ngoc • group • cz
7
Good
2024-12-29 • via Nuitee
H
Huether • family with young children • vn
10
awesome staff
Pros:

your staff deserves a raise. we are from USA and best service we ever had.

Cons:

all was excellent

2024-12-13 • via Nuitee
S
Sibal • young couple • in
10
Exceptional
2024-11-15 • via Nuitee
R
Rashik • family with young children • np
1
Its a disgrace to Ramada and Wyndham chain. All the amenities mentioned are just fake.
Pros:

Nothing

Cons:

The listing is a complete scam.
The swimming pool is always under construction.
The breakfast was not a buffet breakfast and they made us choose a dish and it was served cold.

2024-11-06 • via Nuitee
T
Tom • solo traveller • gb
1
Bad
2024-11-05 • via Nuitee
Q
Quân • family with young children • vn
10
Exceptional
2024-09-13 • via Nuitee
B
Brad • young couple • au
2
Never Again.
Pros:

The suite we had was good but it could of been cleaned better.

Cons:

We were told after check in that there was no food available, even room service due to a party. We would not have checked in if we were told this before hand.
Staff can't speak English very well and didn't want to help with anything even getting them to call a taxi seemed like it was too hard.
Very poor experience. Expected much more. Very disappointing I would never stay there again.

2024-07-22 • via Nuitee
S
Simone • family with young children • au
5
Nice, comfortable serviced apartments, but not really a tourist friendly environment
Pros:

The rooms were clean and comfortable with all necessities. Although we did ask for extra cups and they had to fix the safes twice. The location was not really an issue - grabs were easy and there were a few things to do on that side of the bridge

Cons:

It was really a serviced apartment building that had spare rooms for short term stays. The staff could not help with tours or information, but were very pleasant. The breakfast was very average and was only really a convenience. While there were 2 pools neither allowed opportunities to unwind around the pool - no drinks etc allowed

2024-07-17 • via Nuitee
B
Balasubramanian • family with young children • sg
7
Good
Pros:

Not much breakfast option for vegetarians !

2024-07-14 • via Nuitee