B Hotel Penang

Hotels
558w Jalan Sultan Azlan Shah , George Town , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Responsive service
Cons:
Very poor cleanliness
Non-functioning amenities
Unsafe environment

Categories

Cleanliness
4.39
The cleanliness was very poor with dirty bathrooms and bed bugs reported.
Service
8.36
The front desk staff was helpful and responsive to complaints.
Location
8.4
The location is preferred and convenient.
Room Quality
5.35
Rooms were small and described poorly, with issues like non-functioning amenities.
Amenities
5.38
Limited amenities reported, such as non-functioning TV.
Value for Money
4.34
Guests felt the hotel did not match the described quality and rated it a waste of money.
Food and Beverage
6.39
Not mentioned in the reviews.
Overall Experience
5.36
Overall experiences were mixed with strong dissatisfaction in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:32

Property Description

Modern Accommodations
Discover rooms with air conditioning and private bathrooms, just a stone's throw away from Penang's top attractions like Hammer Bay Beach and Queensbay Mall.

Free WiFi & Flat-Screen TVs
Stay connected with complimentary WiFi and enjoy entertainment on flat-screen TVs in all guest rooms.

Friendly, Multilingual Staff
Our staff fluent in English and Malay are ready to assist you with tips and guidance during your stay.

Book your stay at B Hotel Penang now for a memorable experience in George Town!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 4.39
Service: 8.36
Location: 8.4
Room Quality: 5.35
Amenities: 5.38
Value for Money: 4.34
Food and Beverage: 6.39
Overall Experience: 5.36
M
Muhammad • couple • my
10
2026-09-16 • via Nuitee
R
Rajendran • solo_traveller • my
6
Pros:

I had extended another 4days stay from today till Wednesday

2026-09-14 • via Nuitee
M
Muhammad • couple • my
10
2026-08-29 • via Nuitee
R
Rajendran • solo_traveller • my
5
Pros:

Toilet door was damaged ,wifi not working ,tv only four local channels .external they should provide a water dispenser .when thirsty shop not near to buy mineral water.need to keep stock.when checked in

Cons:

As above

2026-08-23 • via Nuitee
A
Avenue Best Room • solo_traveller • my
5
2026-08-04 • via Nuitee
H
honestly • solo_traveller • my
7
Pros:

I want invoice

Cons:

A staff cannot help to get the invoice

2026-07-11 • via Nuitee
R
Rodhiyah • couple • my
10
2026-07-04 • via Nuitee
Y
yahseen • couple • my
4
Pros:

ok not bad

2026-06-29 • via Nuitee
M
Mahbuba Rahman • solo_traveller • bd
5
Pros:

They have severe bed bug issues.

Cons:

I told them twice to spray but the staff didn't managed it

2026-06-16 • via Nuitee
M
Mohamad • solo_traveller • my
1
2026-06-15 • via Nuitee
B
BAHARUDDIN • solo_traveller • my
9
Pros:

Nil

2026-06-10 • via Nuitee
N
nora • family_with_children • my
7
Pros:

The hotel provide an elevator for the hotel guest. It helps for the golden citizen.

2026-06-08 • via Nuitee
S
siti • solo_traveller • my
5
2026-06-04 • via Nuitee
F
FirdausFid • family_with_children • my
5
2026-06-03 • via Nuitee
K
khairuddin • solo_traveller • my
7
2026-05-24 • via Nuitee
N
Nitti • family_with_children • my
3
Cons:

Poor air conditioning, water heater leaking, corridor poor cleaning

2026-05-06 • via Nuitee
A
Almuiz • solo_traveller • my
7
2026-05-05 • via Nuitee
B
Binti Syahir • couple • my
7
2026-03-29 • via Nuitee
A
Ana • family_with_children • my
10
Berbaloi sangat
2026-03-24 • via Nuitee
A
Abden • couple • my
10
2026-03-19 • via Nuitee