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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Barber/beauty shop
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Non-smoking throughout
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Heated pool
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Toilet with grab rails
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Central Location
Oaks Toowoomba Hotel is perfectly situated in the heart of Toowoomba, offering easy access to dining and entertainment options just steps away.
Modern Accommodation
Choose from a variety of well-appointed rooms, including spacious two and three-bedroom options, all featuring essential amenities for a comfortable stay.
Convenient Facilities
Enjoy the convenience of onsite dining with a delicious à la carte breakfast at Oak & Vine cafe, as well as access to a fitness centre, pool, and nearby attractions like Queens Park and Grand Central Shopping Centre.
Experience the best of Toowoomba at Oaks Toowoomba Hotel - book your stay now for a memorable getaway!
Please note that there is a 1.5% charge when you pay with a credit/debit card.
The name on the credit card used for the booking should correspond to the guest staying at the property.
When booking more than 4 rooms, different policies and additional supplements may apply.
Breakfast can be ordered through room service only between 1st July to 31 August 2022.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Given I was only there for a wedding, I liked how accessible the room was, or the hotel as a whole, everything is explained well, presented well, which for me is a big deal
I mean listen I’m a medical smoker, so not being able to smoke on site was an inconvenience, but ridiculously easy to solve, just exit the hotel for a bit
The room was clean and quiet
Nothing
Location
Location is great for where we wanted to go. The room was minimalist but spacious and clean. Bed and pillows were comfortable. Nice shower. Plenty of storage space. Microwave, kettle, toaster and a fridge. Instant coffee was a disappointment but they left cream in the fridge which was thoughtful. There's an undercover carpark for $15/day, which was good for us. Within walking distance to Ruthven St. Check-in and out was straight forward, people at the reception were friendly & helpful.
Feedback for improvements: At check-in, maybe advise guests breakfast time and the wi-fi password. Also, having one key per room is inconvenient, especially because we each have different activities to do & places to be. The carpark needs some signage to the second level. We saw big SUVs going all the way to the end of the first floor before realising it was a dead end. With the size of the cars people have these days, maneuvering can be a challenge. Last but not least, it needs to be made clear that guests get a $30 credit for breakfast (unsure if it's per person or per room) and when you order more than that, you have to pay extra. When guests book a room "with breakfast", the expectation is that they'll get breakfast and not have to pay extra for it.
Everything
It was all good
Location, ease of checking in and out and parking
Security. The key cards are really only used for room entry. Anyone can enter the lift and access any floor.
Easy to find and in a central location.
Paying for parking, although uncovered free parking was available across the street.
Central location.
Close to everything to the shopping centre and restaurant
N/A
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