Ilusion Hotel

Hotels
•
Independent
8.2 (57 reviews)
AV. Praia de Pirangi, 2182, Natal, RN, 59092300 , Natal , BR
55-84-999825790

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Elevator
Free breakfast
Smoke-free property
Free self parking
Free buffet breakfast

Review Highlights

Pros:
Good location
Spacious rooms
Excellent service
Cons:
Towels need renewal
Breakfast replenishment issues
Old payment machine

Categories

Cleanliness
7.69
The hotel is clean, but towels need renewal.
Service
9.16
Staff provides very good service.
Location
8.7
The location is very good.
Room Quality
8.15
Rooms are spacious.
Amenities
7.68
Limited amenities due to outdated payment machine.
Value for Money
8.64
Excellent value for money.
Food and Beverage
7.19
Breakfast needs better replenishment of fruits.
Overall Experience
8.36
Good overall experience with minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:42

Property Description

Recreation and Amenities
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.

Complimentary Breakfast and Services
A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM. Featured amenities include a 24-hour front desk and an elevator. Free self-parking is available onsite.

Comfortable Rooms and Entertainment
Make yourself at home in one of the 121 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

With a stay at Ilusion Hotel in Natal (Ponta Negra), you'll be within a 10-minute drive of Ponta Negra Beach and Artesanato Villarte Shops. This hotel is 0.4 mi (0.7 km) from Artesanato Shopping Mall and 0.9 mi (1.4 km) from Frasqueirao Stadium. Start your adventure at Ilusion Hotel today!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.2
Based on 57 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 7.68
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 8.36
R
Robson • solo_traveller • br
8
2026-05-30 • via Nuitee
M
Mércia • family_with_children • br
7
2026-05-28 • via Nuitee
J
JERONYMO • solo_traveller • br
7
Pros:

Localização

Cons:

Sem água mineral.

2026-05-27 • via Nuitee
G
genivaçdo • solo_traveller • br
8
Pros:

Tudo

Cons:

Nada

2026-05-26 • via Nuitee
P
Pedro Henrique • solo_traveller • br
10
2026-05-26 • via Nuitee
C
Carlos • family_with_children • br
10
2026-05-25 • via Nuitee
L
Lari • couple • br
8
Cons:

Não fui informada sobre a entrada de funcionários dentro do quarto sem eu permitir

2026-05-25 • via Nuitee
E
Edmilson Augusto • couple • br
9
2026-05-25 • via Nuitee
H
HELIOFÁBIO • couple • br
8
Excelente
Pros:

O café da manhã muito bom e diversificado.

Cons:

Sem comentários

2026-05-25 • via Nuitee
E
Edson marinho Alves • family_with_children • br
8
Localização excelente, custo benefício bom!
Pros:

Café da manhã e localização

2026-05-25 • via Nuitee
R
Rossini • solo_traveller • br
9
Pros:

Custo benefício, café, localização

Cons:

Recepção

2026-05-25 • via Nuitee
A
Americo Jose Lopes • couple • br
6
Apenas razoável.
Pros:

Um bom café da manhã, com variedade de comidas quentes, mas que para meu gosto, pouco adiantou, pois não consumo. A reposição dos itens era demorada. A equipe sempre atenciosa e cortês. No quarto, cama confortável e acesso a vários canais na TV.

Cons:

Ficar claro no site do Booking que não era Hotel e sim um apart-hotel. Na acomodação que fiquei (401) o banheiro não tinha suporte para ducha higienica (ficava solta) e se eu quisesse abrir ou fechar não tinha como. O papel higienico fica sobre a caixa acoplada do vaso, não tinha local próprio para ficar, o que representou um incomodo. As janelas não isolam o barulho, em frente ao quarto há um restaurante com musica ao vivo e não foi permitido fazer a troca por um quarto mais isolado/sossegado. O serviço de limpeza tem que solicitar para ser efetuado. Conjuntos de toalhas incompletos e não possuem toalhas para praia ou piscina. A porta de acesso ao quarto apresentou problemas e foi atraves de chave fisica que pude acessar a acomodação.

2026-05-25 • via Nuitee
V
Vanbersson • solo_traveller • br
10
2026-05-24 • via Nuitee
M
marconi • family_with_children • br
9
Perto de tudo
Pros:

Localização, perto de tudo que é necessário: restaurantes e bares, supermercado nordestao, praia, farmácia, padaria, shopping, artesanato,

Cons:

O restaurante do hotel não funciona para almoçar e jantar, mas não faz falta.

2026-05-24 • via Nuitee
E
Everson • solo_traveller • br
10
2026-05-23 • via Nuitee
C
Camila • solo_traveller • br
10
2026-05-21 • via Nuitee
J
Jean • solo_traveller • br
10
2026-05-21 • via Nuitee
L
LEONARDO • family_with_children • br
3
2026-05-20 • via Nuitee
R
Rafael • solo_traveller • br
10
2026-05-20 • via Nuitee
E
Elanderson • solo_traveller • br
10
2026-05-19 • via Nuitee