Hotel Norte

Hotels
7.4 (121 reviews)
Mariano Cueva 11-37 y Sangurima , Cuenca , ec

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Noise problems
Inconsistent service

Categories

Cleanliness
6.18
Some issues with cleanliness noted (e.g., unclean sheets), impacting overall sentiment.
Service
7.65
Generally good service, though it varies among staff with some negative experiences.
Location
8.69
Convenient location with proximity to shops, though some safety concerns mentioned.
Room Quality
7.14
Rooms are comfortable and equipped with amenities, though some issues with noise and temperature.
Amenities
6.67
Basic amenities provided, WiFi issues noted, and room features were inconsistent.
Value for Money
8.13
Perceived as good value considering location and comfort despite some issues.
Food and Beverage
7.18
No specific comments about food, implies moderate quality.
Overall Experience
7.55
Overall a satisfactory stay with notable pros but with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:04

Property Description

Luxurious Accommodation
Hotel Norte, nestled in Cuenca, offers a luxurious stay just steps away from The Tomebamba River. Enjoy the convenience of being in the Historic Centre district, a short walk from The Pumapungo Museum and the Old Cathedral.

Fitness Room for Wellness
Guests at Hotel Norte can maintain their fitness routine at the on-site fitness room. Stay active and energized during your stay while enjoying top-notch amenities.

Proximity to Unique Attractions
Explore the intriguing Museum of Skeletons "Doctor Gabriel Moscoso," located only 300 meters from the hotel. Immerse yourself in the local culture and history without straying far from your comfortable accommodation.

Ready to experience luxury, wellness, and local charm? Book your stay at Hotel Norte now.

Important information:

When traveling with pets, please note that an extra charge of $5 per pet, per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

7.4
Based on 121 reviews
Cleanliness: 6.18
Service: 7.65
Location: 8.69
Room Quality: 7.14
Amenities: 6.67
Value for Money: 8.13
Food and Beverage: 7.18
Overall Experience: 7.55
T
Teresa • couple • us
1
2026-07-23 • via Nuitee
K
Kazuhito • solo_traveller • jp
10
2026-07-21 • via Nuitee
M
mario • solo_traveller • us
5
No coments
Pros:

Service was fine, location, I wouln't go back but thanks anyway

Cons:

Location

2026-07-21 • via Nuitee
C
Castillo • solo_traveller • ec
3
POR LA ZONA NO RECOMENDARÍA
Pros:

Nada agrable la zona ha sido peligrosa

Cons:

Todo me disgustó excepto l atención de la señorita que me atendió.

2026-07-19 • via Nuitee
B
Belén • family_with_children • ec
10
Cómodo y sobre todo limpiecito
Pros:

Todo limpiecito personal muy atento y amable me gustó mucho porque se portaron calidad en todo momento hasta al salir

Cons:

Que había q subir full gradas nada más jeje

2026-07-15 • via Nuitee
C
Chávez Cárdenas • solo_traveller • ec
9
2026-07-10 • via Nuitee
R
Roxana Margarita • couple • do
8
2026-07-10 • via Nuitee
A
Allan G • solo_traveller • ec
8
Pros:

Ubicación

2026-07-07 • via Nuitee
J
Jose • solo_traveller • ec
9
Pros:

La habitación muy amplia y limpia todos los dias que estuvimos.

Cons:

Solo que no hubo señal de tv por fallas técnicas.

2026-07-06 • via Nuitee
J
Jose • solo_traveller • ec
9
Todo muy bonito.
Pros:

Buena ubicación si deseas visitar el centro de Cuenca, la habitacion todo muy limpio dia a dia, dormitorio amplio, con un gran guardarropa.

Cons:

Un pequeño detalle que por fallas no había señal de tv.

2026-07-06 • via Nuitee
Y
Yomaira • solo_traveller • ec
6
Pros:

Si esta regular, lassábanas no estaban limpias olían a usadas la tv solo tenía unos 8 canales

2026-06-28 • via Nuitee
K
Kevin Alexander • solo_traveller • ec
9
Pros:

La practicidad del lugar y la cercanía con todo.

Cons:

La televisión

2026-06-18 • via Nuitee
J
Jaime • solo_traveller • ec
8
Estancia muy buena y agradable
Pros:

Ubicación muy buena estratégica respecto al terminal o aeropuerto y cerca pasan muchas líneas de buses.

Cons:

Muy reducido el baño y el tv.

2026-06-16 • via Nuitee
J
Jack • solo_traveller • gb
6
Central Hotel with improvements needed
Pros:

The hotel is situated in Central Cuenca so you're only minutes away from most things.

The wood grain decor and furnishings are welcome in a world of plastic and metal.

Cons:

I expected more from an establishment of this reputation.

The WiFi was very poor and this business of locking the front gate rather than giving guests a front gate key is boring.

The toilet roll in the shared bathroom needs to refilled at more regular intervals.

Install a mirror in the room so I know I'm looking my sharpest whilst I'm dressing.

2026-06-14 • via Nuitee
I
Isabelle • couple • nl
6
Voor een nachtje prima
Pros:

Basic maar goede prijs

Cons:

Onvriendelijk personeel. En ver uit het leuke centrum. Er zijn betere opties te vinden

2026-06-12 • via Nuitee
C
Córdova • solo_traveller • ec
9
2026-06-09 • via Nuitee
J
July • couple • ec
9
2026-06-06 • via Nuitee
Y
Yaguana alejandro • solo_traveller • ec
10
2026-06-04 • via Nuitee
N
Nona • solo_traveller • pl
8
Pros:

The location, the shower.

Cons:

N/a

2026-05-28 • via Nuitee
T
Thomas • solo_traveller • be
9
Pros:

Emplacement central devant une place animée mais peu bruyante une fois les fenêtres fermées. Chambre bien équipée, salle de bain spacieuse.

Cons:

Pas de miroir devant le lavabo (mais un énorme derrière la toilette ?!), lessive fort chère et à un prix sorti de nulle part.

2026-05-26 • via Nuitee