The Windsor Apartments and Hotel Brisbane

Hotels
•
Independent
7.8 (785 reviews)
186 Lutwyche Rd, Windsor, Queensland, 4030 , Windsor , AU
61-7-3063 3288

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Facilities

Express check-out
Electric car charging station
Free WiFi
Express check-in/check-out
Elevator
Front desk (limited hours)
Express check-out
Smoke-free property
Express check-in
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
High price
Room size
Noise issues

Categories

Cleanliness
7.3
Mixed reviews noted cleanliness, with some comments stating rooms were clean but not exceptionally so.
Service
8.8
Staff were frequently mentioned as friendly and helpful, contributing positively to the experience.
Location
8.3
Good location for airport access and nearby amenities, though some mentioned noise.
Room Quality
7.5
Overall quality perceived as average with some notes on rooms being small or 'dingy'.
Amenities
7.8
Basic offerings noted, some complaints about lack of air conditioning and utensils.
Value for Money
7.1
Many guests felt the price did not match the quality of room and amenities offered.
Food and Beverage
7.3
Limited food options nearby; convenience noted but also some dissatisfaction with distance to better choices.
Overall Experience
8.3
Overall positive sentiment, with several guests expressing willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:38

Property Description

Modern Accommodations
Make yourself at home in one of the 49 air-conditioned rooms featuring microwaves and flat-screen televisions. Enjoy complimentary wired and wireless internet access, entertainment options from tablet computers, and well-equipped private bathrooms with complimentary toiletries.

Convenient Amenities
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Self parking is available onsite for a hassle-free experience. Housekeeping is provided on request for added convenience.

Centrally Located
With a stay at The Windsor Apartments and Hotel Brisbane, you'll be centrally located in Brisbane, within a 5-minute drive of Royal Brisbane & Women's Hospital and Roma Street Parkland. Explore nearby attractions such as Suncorp Stadium and XXXX Brewery for a memorable experience.

To experience modern accommodations and convenient amenities in a prime location, book your stay at The Windsor Apartments and Hotel Brisbane today!

Important information:

  • The property is professionally cleaned.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Events/parties not allowed

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

7.8
Based on 785 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.3
Room Quality: 7.5
Amenities: 7.8
Value for Money: 7.1
Food and Beverage: 7.3
Overall Experience: 8.3
L
Lee • solo_traveller • au
9
Pros:

Polite staff, clean, great location.

2026-06-22 • via Nuitee
F
Fleur • extended_group • au
3
We had to stay overnight after one of our family members had been to emergency. It was a place to sleep but it wasn’t co
Pros:

The main bedroom wasn’t too bad

Cons:

Uncomfortable beds, stale air, a bit noisy. Couch had food in the cracks and a cigarette burn. A drip on the toilet seat. One coffee sachet. Not a nice entrance.

2026-06-20 • via Nuitee
M
Michael • couple • id
8
2026-06-18 • via Nuitee
A
Alan • couple • au
7
Average
Pros:

Close to the airport

Cons:

No staff all keypads & codes. On a main road so noisy all night. Wouldn’t stay here again

2026-06-18 • via Nuitee
S
Shaun • solo_traveller • au
6
2026-06-17 • via Nuitee
D
David • solo_traveller • au
9
Comfortable and affordable stay in Brisbane.
Pros:

Good location and very clean room. Ease of accessibility with contactless check-in and key codes. Very happy with my overnight stay here. Good text and email comms from the owners.

Cons:

Nothing. All met expectations.

2026-06-16 • via Nuitee
C
Caputo • solo_traveller • au
9
2026-06-12 • via Nuitee
M
Monica • extended_group • au
10
It was very pleasant
Pros:

The attendant on reception was amazing
Very helpful when we were locked out and also helped remotely checking in as it was a new process

2026-06-10 • via Nuitee
H
Hekoi • family_with_children • au
10
Excellent
Pros:

Location

Cons:

Overall experience was 10/10

2026-06-08 • via Nuitee
G
gordon • solo_traveller • za
10
Pros:

Clean and comfortable

2026-06-02 • via Nuitee
J
John Mager • extended_group • nz
10
Great price and easy access to transport
Pros:

Went to NRL magic round. Free transport just a 5min walk away. Park walk close and easy to walk to shops.
Clean and tidy apartment and staff were very helpful.
We enjoyed the access to the city by train.

2026-05-20 • via Nuitee
A
Antonio • couple • au
10
FANTASTIC!!!!!
Pros:

The apartment we stayed in was fantastic, very spacious and comfortable, we loved it!!!
It was modern, beautifully decorated and super quiet, you would not know it was near a busy road.
Steve was magnificent with us, going out of his way to ensure we were happy, as the original room that was allocated to us was too small, so Steve was so understanding and moved us to the large apartment.
No fuss
No bother
He was great!!!!

Cons:

Nil, the Windsor was excellent in every way!!!

2026-05-19 • via Nuitee
P
Pobear • solo_traveller • nz
8
2026-05-18 • via Nuitee
T
Tiarni • solo_traveller • au
10
Pros:

Loved the keyless entry system! Especially with multiple occupants!

2026-05-17 • via Nuitee
L
Leonie • solo_traveller • au
6
Pleasant
Pros:

Location

Cons:

Windows not sound proof

2026-05-07 • via Nuitee
K
Karen • couple • au
8
Handy location on North side. Had everything we needed for a quick overnight stay. We will stay again.
Pros:

Modern, clean, free parking , walking distance to Windsor Station

Cons:

Had to pay an additional refundable bond arrival. Didn’t realise this was a requirement.

2026-05-04 • via Nuitee
K
Kylee • couple • au
10
Thank you, process was easy, keyless was awesome
Pros:

Location

Cons:

N/A

2026-04-24 • via Nuitee
C
cathy • extended_group • au
10
2026-04-19 • via Nuitee
J
James • couple • au
10
Pros:

Very simple after hours check-in procedures. Clean hotel.

2026-04-14 • via Nuitee
G
Gerald • extended_group • au
9
Amazing place to prepare and recover from any nights out, or a comfortable spot for relaxation.
Pros:

Amazing location, and really comfortable setting and furniture

Cons:

The keypad entrances while very useful and handy for each person to be able to get in alone, can be quite finicky sometimes

2026-04-13 • via Nuitee