Home2 Suites By Hilton Jackson/Pearl, Ms

Hotels
•
Home2 Suites by Hilton
8.7 (930 reviews)
435 Riverwind Dr. , Pearl , US

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location near restaurants/shopping/cinema
Good breakfast variety and quality (many positive mentions)
Clean, updated property and rooms for many guests
Comfortable, spacious rooms and beds
Friendly and nice staff cited often
Convenient access to interstate and retail
Cons:
Pool cleanliness issues (green pool) reported multiple times
Occasional cleanliness problems (cockroach, stained towels, dirty bathrooms)
Management/front desk complaints (unconcerned staff, poor handling of issues)
Noise from other guests and security concern (someone banging on door)
Elevator malfunctions; limited bell carts and parking
Inconsistent breakfast quality for some guests
TV/Wi‑Fi outages reported

Categories

Cleanliness
6.6
Mixed reports: several guests praised clean, updated rooms, but multiple serious cleanliness complaints (green/unclean pool, seen a cockroach, stained towels, dirty bathroom) lower this score.
Service
9.2
Generally strong: many reviews note friendly, helpful staff and good service; a minority reported poor management or an unconcerned front desk, but positive experiences predominate.
Location
9.7
Consistently praised — close to restaurants, shopping, cinema and safe neighborhood; multiple guests specifically cite the convenient, central location.
Room Quality
9
Rooms are frequently described as comfortable, spacious and well-appointed. A few issues were reported (desk placement, occasional TV/Wi‑Fi outages, and a security incident), but overall room quality is strong.
Amenities
7.6
Property has good amenities and updated facilities, but notable problems (unclean pool, elevator malfunctions, limited bell carts and parking) reduce the score.
Value for Money
9
Many guests felt the stay was good value — clean rooms, convenient location and repeat visitors support this. Some complaints about extra charges and breakfast quality are present but not dominant.
Food and Beverage
9.8
Breakfast is frequently praised for variety, quality and presentation (many positive comments, e.g., bacon cooked well and proper dishware). A few guests disliked the breakfast options, but overall feedback is strongly positive.
Overall Experience
8.7
Aggregate impression: majority of stays are positive with repeat guests and many recommendations, but recurring issues (pool cleanliness, isolated service/management problems, noise/security incidents) temper the experience and result in this balanced rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 13:33

Property Description

Convenient Location
Located just a short distance from Mississippi Coliseum and Jackson Convention Complex, Home2 Suites By Hilton Jackson/Pearl, Ms offers a central and convenient stay for guests looking to explore the area.

Modern Amenities
Enjoy a range of modern amenities during your stay, including an outdoor swimming pool, fitness centre, and a 24-hour front desk for your convenience.

Comfortable Accommodation
Each room at the hotel is equipped with a private bathroom, ensuring a comfortable and relaxing stay for all guests.

Ready to experience comfort and convenience in Jackson/Pearl, MS? Book your stay at Home2 Suites By Hilton now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: 4R3

Location

Guest Reviews

8.7
Based on 930 reviews
Cleanliness: 6.6
Service: 9.2
Location: 9.7
Room Quality: 9
Amenities: 7.6
Value for Money: 9
Food and Beverage: 9.8
Overall Experience: 8.7
T
Treydon • family_with_children • us
7
2026-09-17 • via Nuitee
D
Dan • solo_traveller • us
8
2026-09-15 • via Nuitee
K
Keaunna • couple • us
10
2026-09-15 • via Nuitee
H
Howard • family_with_children • us
9
Overall, my stay was good.
Pros:

The breakfast was good.

Cons:

Carpet in room felt sticky.

2026-09-14 • via Nuitee
C
Chana • couple • us
10
Great!
Pros:

Everything!!

Cons:

I missed breakfast because we slept in on our checkout day!

2026-09-13 • via Nuitee
D
Dillon • couple • us
6
Cons:

Shower would not drain properly it would fill the tub halfway up by the time you took a shower.

2026-09-11 • via Nuitee
C
Clark • family_with_children • us
10
Great stay!
Pros:

Staff was very friendly and helpful!

Cons:

All was good

2026-09-10 • via Nuitee
D
Danielle • family_with_children • us
7
2026-09-05 • via Nuitee
S
Stephanie • couple • us
10
Pros:

Everything about it

Cons:

There wasn’t anything I didn’t like about the property

2026-08-31 • via Nuitee
L
Lola • couple • us
8
Staff was nice. Room was great. Bed was comfortable.
Pros:

Close to shopping and restaurants.

Cons:

Clean and safe

2026-08-30 • via Nuitee
C
Clark • couple • us
10
2026-08-30 • via Nuitee
F
Fredrick • couple • us
10
2026-08-27 • via Nuitee
J
Jarrod • family_with_children • us
10
Amazing stay!
Pros:

The property was immaculate! The staff was awesome. Mrs. Ashley at the front desk was kind, informative, and very welcoming! I had videos of the location but this will only allow me to use photos. Unfortunately, our schedule didn’t allow us to use the pool. I was excited about the pool because it was so nice! 😭

Cons:

The only complaint I could possibly think of was the shower floor. It felt like sand. I understand the rough texture but it felt odd. Everything else at this hotel is top notch. It deserves to be 9.2-9.5!

2026-08-27 • via Nuitee
R
ruiz • solo_traveller • us
8
2026-08-15 • via Nuitee
M
Mariella • family_with_children • us
10
Great hotel, beautiful pool, clean room and delicious breakfast!
Pros:

Clean. Great breakfast. Friendly staff.

2026-08-11 • via Nuitee
J
Jay • family_with_children • us
8
2026-08-10 • via Nuitee
T
Terriseta • family_with_children • us
8
It was ok, will probably stay again.
Pros:

Breakfast and price

Cons:

The dish washer had rush stains on the door

2026-08-10 • via Nuitee
A
Anthony • family_with_children • us
10
2026-08-09 • via Nuitee
J
Jeffrey • solo_traveller • us
8
Comfortable overnight stay and love the breakfast, better than rooms at hotel across the street🤩
Pros:

Clean room

Cons:

Good stay

2026-08-09 • via Nuitee
B
Bohórquez • solo_traveller • us
8
2026-08-05 • via Nuitee